Saraswat Bank Complaints & Reviews

Hi mansi here, saraswat bank customer, on 5th june 14:08pm i had one transaction from my account but at some reason the error could be find and ammount could be deducted but other account not reach the money. So i want refund my money in urgent basis... I call customer care but they can't solve my problem. So please
Thank you

This is to inform you that we have account in saraswat co operative bank ltd branch marol, account no : 28780 in the name of alpine industrial estate premises co operative society ltd
We have applied cheque book on 15 th march but still not received the cheque book
The staff is not give proper answer when cheque book is print
Please inform when we will received cheque book

Dear sir,

My withdrawal amount 500 but amount not received. Please refund the amount. Rs. 500.00 was debited on your saraswat bank debit card xx1491 on 23-may-2020 11:43:51 am at boi nanded road latur mhin - fso8005 the available balance in your account is: rs. 2093.03

(Txn ref no[protected]

If this is an unauthorised transaction sms 'block' to [protected] to permanently block your cards.

Regards

v k patel

In morning around 10am to 10:30am..
I'm entered in a saraswat bank atm at shalimar, nashik.
I have entered in cardless cash withdrawal
Request also confirmed from bank app. Of rs 3600/-
After otp entered, message from bank that money was debited... But atm machine is out of service.....

Dear sir,
I am mr. Sameer suresh gajmal, having saving account at saraswat co-operative bank ltd. Branch chiplun, district-ratnagiri.
Saving account no, : [protected]
Home loan account no: [protected]
Monthly home installment: rs.9920/-
In this month of may 2020, total two installments of rs. 9920/- + rs.9920/- have been deducted on 08 may, 2020 from my saving account.
As far my knowledge this home loan installment deduction date is 15 of each month.
As you are well aware that, government of india is requesting to the banks for not to take any kind of loan installment from the customers during this lockdown period and your bank is taking two installments in one month. I don't know what is the reason.

In the month of august 2020, similar deduction of loan installment took place from your lavel branch. I am also having personal loan [ac no-[protected]] at lavel branch.in the month of august 2020, total three installments of rs. 15100/- each means total rs.45300/- was deducted from my saving account in one month and it took long period to solve the complaint.
i don't know why your bank is behaving like this with the customers.

There is an expectation of quick action from your side for depositing the addition deducted amount of rs.9920/- in my saving account of chiplun branch within 24 hours.
Also there is one expectation that your bank will take care so that such things will not happen again in future at least with my case.

The website urges you to use their digital channels wherever possible in the lock down period.
1. Digital channels dont work.
2. Help line numbers cited in the notice posted online are not answered.
3. Bank calls not answered.
4. No chatbot
5. When you seek customer care email id, you get a thesis on ' our grievance redressal system'.

I get this message when trying to transfer funds

Amount cannot be greater than maximum set limit of 0.

Tried 24x7 as well as neft. Amount to be deducted falls in the limits assigned by the bank on their website.

In general saraswat bank is highly inefficient in net banking. Your work get done sooner if you physically appear in the branch. What should take less than a minute takes at least a week at the bank, after the drill of numerous error messages, calling the customer care, calling bank branch. The only key to getting through to saraswat's net banking the same day, is divine intervention.

Hi, i am from mumbai and hold a saving account with saraswat bank, andheri east, mumbai. I had gone to mahabaleshwar for 2 day and due to insufficient cash i was seeing for an atm for removing cash. Near mapro garden i found an amt of sarata district central coporative bank for removing cash but the cash did not disbursed from the atm and the amount got deducted from my saraswat account. Would request a refund for the amount deducted on 14-03-20.

Dear sir
This is in reference to the account number [protected]
At santa cruz. West branch
As when i opened the new account i was been misguided by the representative who had opened the account
I have been informed by the representative that the minimum balance required in the bank account is rs 1000/-
But i was been charged with minimum balance charged when i visited the branch i was been informed that the account which has been opened by me is a elite account in which there should be balance of rs 5000/- and i have signed some documents too regards to the same
As i have recently visited your branch and had a conversation with the branch manager too
I informed her that i was been informed that this is the old documents which we are signing but as due to some currently offer you have to just maintain 1000 as minimum bal
She was cooperative but i have informed her i would like to continue the account only after i get confirmation regarding to the reversal of charges and penalties if any
I want you to please into the same and request you to change my account to normal balance and also the charges should be reversed as well so please look into the same and revert be back
On my husband number who is joint account holder for any further information

Name - Sushant Naik
Account Number: [protected] (Dombivali east) and IFSC-SRCB000002

debited by amount of Rs.1, 500.00 on 31-DEC-19 15:27:48

Credited a/c number : [protected]/UBIN0537985

Reference Number :[protected]

CORRECT account No :
[protected]/UBIN0537985
due to last 2 digit wrong.
please reverse same

I smt. Saraswati pandurang tikam have a account in your bank the kurla nagrik sahakari bank at bhandup branch. My account number is [protected]. The bank manager charged me rs.59/- for sign verification. As i told him this is pensioner form.
Is it written in bank law. I also forward this complaint to reserve bank of india.
Thank you
Saraswati pandurang tikam

Our society’s one fix deposit receipt of rs. 32, 00, 000/- was matured on 16.03.2018, & we have another two fix deposit receipt matured in same period & was auto renewed by the branch. & always all the fix deposit are auto renewed by bank on time, but this 32, 00, 000/- fix deposit receipt was not auto renewed. & as always we are doing in 3 to 4 month we gathered all the fix deposit & roll over from the branch. When on dt.31/08/2018 we take new printout of fix deposit receipt that time also we are on the trust of bank not check the receipt. But in may 2019 when society’s audit going on & we came to know that the bank has not given interest on rs.32, 00, 000/- for the period of 17/03/2018 to 30/08/2018. & that money was not also transfer to our saving account. When we contact the branch, we have answer by branch that, in that period the branch policy was changed & it is consider as bulk deposit which was not auto renewed, & we doesn’t have any written intimation about such circular otherwise we had renew the same on time, than also while we ask the bank then why are you not transfer the amt to our saving account, the branch has no answer & we have also ask for such said circular for bulk they also don’t have any answer.
And till date branch has not credited any type of interest on this fix deposit for the period of 17/3/2018 to 30/08/2018. S kindly look in the matter & do the needful

I have an account at kandivli e branch. It's been 2nd time i have withdrawn cash at the atm. But since the atm there gave me 2000 notes only it becomes difficult for a person to travel or get change. I went to cash counter that person was so rude she told me last time only i told u i[censored] want change get ur cheque then only we will give. I told her i withdrew from saraswat atm only. But she kept on insisting regarding cheque procedure. Firstly she shud be taught how to speak to customers n 2ndly if we don't get change from the bank where we v have account then what's the use. Please look into the matter.

Dear sir/madam,

I vikas dattatray urasal have saving cum salary account with saraswat (Account no - [protected]) at chinchwad, pune, maharashtra, india.

Last year, our company (Pune polymers pvt ltd) applied for credit card to saraswat bank (Group wise). After received card, i had surrender with neraest bank with application for cancellation with out uses or active card.

But yesterday[protected] after one year, i had received message from bank that due amount of rs-894/- on my registered cell phone (+91-[protected]).

So plaese cancelled (If active card) and waived of such charges on credit card. I will not pay singal paisa, please noted

Regards,

Vikas dattatray urasal
Reg. Mail [protected]@gmail.com
Reg mobile number:-+91-[protected]

Hi this is ritesh here my amount got debited rs 5000/- from tilaknagar atm but cash not received and even the amount not credited in my icici amount it's done on 11/10/2019 at 11.13 am it's 24 hrs till amount not got credited pls confirm when my amount will get credited i have already registered my complaint in the tilaknagar saraswat bank

Please revert the same at earliest

Regards
Ritesh salian
[protected]

I had order realme xt and done payment but payment was not received by flipkart and amount is debited from my account so i called flipkart cc he said me to call my bank because payment is not recived by flipkart so it will be bank issue and then i called saraswat bank from where amount is debited from there they said wait for 48 hour my payment will be return and they said to raise complaint on flipkart and saraswat bank.

Hi team,

I has send 1000 rupee by phone pe on 5 oct 2019 at 09:30 pm to saraswant bank customer account [protected]. My bank union bank has confirmed amount has been transferred to receiver account and same has been confirmed by phone pe. I has attached my union bank statement and phone pay transaction snap for same..
Requesting please go through same and do revert on same asap. Your sarswat bank customer care executives not able to co operate on same...

Thanks and regards,
Sagar nigade
(Manager ags transaction technology)

I mrs. Kavita rambhuwal mishra is having an savings account in your thane west, vartak nagar branch, bearing sb ac no 7387 i had wrongly transferred some amount to some some other wrong account number, its upto 2 months, i have not received the refund back. I am continuously doing follow up at the same above branch, but still it is pending. I have some urgent requirement of fund. Request you to please reply back.

I had done transaction via mobile banking on 21 - sept at 12:30:26 am, i had sent amount to other account, but i haven`t received the amount. When complaint in bank about it, they are claiming we cant do anything about it, as the amount is debited from my account but didnt got credited to the receiver.

We have done complaint regarding it, but we are not getting any response regarding it.

One of your employee Chandrakant Jadhav had submitted loan application jointly with wife Sakshi Jadhav stating that she has business of Tiffin. Factually she is cook at households and not into business. Her income is variable.She was found stealing money/materials like food stuff from house she cooked and was thrown out.Kindly look into the matter.