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Saraswat Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Saraswat Bank reviews & complaints page 8

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S
shashigawade
from Vasai-Virar, Maharashtra
Dec 5, 2018
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Address: 400092

Sir,
I clear my loan on 19th oct 2018 but bank refuse to return my file forcing me to withdraw share money.

I ask bank official for if you force me to withdraw share money than show me circular than again they refuse to show me the circular.

I also gave letter in writing which is enclosed herewith.

My loan a/c no slpub/9078
Saraswat Bank customer support has been notified about the posted complaint.
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    A
    amasidha
    from Manor, Maharashtra
    Nov 29, 2018
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    Address: Thane, Maharashtra, 401501

    Dear sir,
    I suraj mishra, 15000/- amount transfer fron saraswat bank to sbi (Both are my accounts).in my sbi account 15000/- is credited on 26/11/2018 and immeditely is debit and show reverse to your saraswat bank account. But till date (29/11/2018) not return 15000/- amount.

    Transion id / ref no.[protected]Sbi narration)
    A/c no. [protected] (Suraj mishra)
    Ifsc srcb0000396

    Pls do the needful.

    Regards,
    Suraj mishra
    M - [protected]
    [protected]
    Saraswat Bank customer support has been notified about the posted complaint.
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      G
      Gary Amoli
      from Delhi, Delhi
      Nov 27, 2018
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      Address: New Delhi, Delhi, 110018

      I want to complaint about the guard of your atm at lajpat nagar4, new delhi branch as he didnot let my friend to enter the atm, and demanded that she needs to remove her hijab. He clearly said that ‘this is not allowed’ while smirking and smiling. I just need to know if there is any rule book where it is mentioned or he was just hired to insult the customers. I demand his immidiate removal and apology to my friend. This is absurd how your guard behaved and for future they need to be taught how to behave and proper training. Please resolve this issue as soon as possible.
      Please reply me @ garima. [protected]@gmail.com
      Thanks
      Saraswat Bank customer support has been notified about the posted complaint.
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        A
        Anthony O'Brien
        from Mumbai, Maharashtra
        Nov 13, 2018
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        Address: Sangli, Maharashtra

        What is the procedure for closing my savings account which is in saraswat bank? The timing of the bank in my city miraj laxmi market branch, district sangali is inappropriate for me. Due to which i am unable to complete any of my account related issues. The security too is very rude in giving instructions to any customer which i never liked. Please let me know what are the charges for closing an regular savings account for saraswat bank.
        Saraswat Bank customer support has been notified about the posted complaint.
        Missing my ATM card so plz help me I am not staying from pune so I am not coming for bank so plz new ATM card give me and my address plz
        I am Trupti from Vashi Navi Mumbai having complaint regarding irresponsibility of Saraswat Bank of Sanpada Branch.Whenever we go in that bank the staff always says that there is server down problem n also the staff is non cooperative with customers n so due to dis reason I m removing my account from your bank I dont want to continue ahead.
        I was called by sarawat bank Mumbai, goregaon branch for cheque book which i never ordered.the staff if so unprofessional and not at all polite. Such behavior should not be tolerated.
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          K
          kishori s
          from Mumbai, Maharashtra
          Oct 22, 2018
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          Address: 400074
          Website: The Saraswat Bank, Chembur Branch

          Saraswat bank, chembur branch do not have a qualified staff and also they don't know internal procedures, as the staff is completely new. They discuss with each other and then advise the account holder (Though the waiting period is more than half-an hour). Due to their negligence and inappropriate behaviour, income tax was deducted from my earlier fd, as the counter staff don't give forms to the account holder for the same. Still irritating if you call counter staff, they check about other details of the account, instead of solving their query.

          Recently, when i lost my fd receipt and it was already due in mid-august, my fd for renewed by default. I informed that i have lost my fd receipt and now i would like to withdraw my fd amount. With regard to this, fd counter person handed over to me indemnity form for franking of rs. 500/- and advised to consult at other counter for further details, as this person was not knowing the procedure. At the other counter, i was advised to get the franked document and then only they can encash my fd in my account.

          I visited them again after getting the indemnity form franked as per instructions. Now the fd counter advised me to again visit other counter to submit the document. But when i visited the 5th counter, some other madam was at the counter. She advised me to wait for atleast half an hour till she checks the procedure, and consult as she was also not aware of the fd procedures.

          After all this mess and waiting for a positive reply, i was answered that the franked indemnity form is to notarised and then submitted to the bank for closure of fd and transfer of amount in my savings account. Also they advised both times that i can meet the manager of the branch next time, because manager had not come on both the days to the bank.

          I have checked online for this information, but it nowhere mentions of notarising the indemnity form after franking. I request to take a strict action against these bank staff for not knowing the complete bank procedures and the customer have to bear for all the loss of money and time.
          Saraswat Bank customer support has been notified about the posted complaint.
          On 20th November I withdrew money from my account but my account got debited twice but I was able to receive money only once. Kindly please have a look at this and resolve it ASAP.
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            M
            Manisha Porwal
            from Pune, Maharashtra
            Oct 9, 2018
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            Address: Pune, Maharashtra, 411048

            I had submitted an application for account opening with a deposited cash of rs.1000 on 25th july in your katraj, pune branch. After multiple follow up account was opened on 25th september. Till date my initial cash deposit is not reflected in my account, when i have called bank i have been told this movement happens automatically, when asked for a time line i was assured this will be manually transferred immediately, but i could not see the amount credited to my account.

            Customer no. 9511750
            Saraswat Bank customer support has been notified about the posted complaint.
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              C
              chan picses
              from Surat, Gujarat
              Oct 3, 2018
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              Address: Mumbai City, Maharashtra, 400069

              I have saving account in your andheri branch. My account number is [protected].
              I had withdrawn amount of rs 2000 from indian bank atm (Madhav nagr, andheri wgreatermumbaimhin - s1aa0231-txn ref no[protected]
              Dated on 14th september 2018 timing 2:26 pm.

              Now an issue is that my transaction amount 2000 was deducted from my account but only 500 withdrawn but remaining 1500 not came out from atm.
              After that i visited the same bank branch (Indian bank) but they suggested me to visit the home branch.
              Next day on 15th september i visited to my home branch (Andheri east) they ask me to fill a charge back form. I filled it up but i got a message that my charge back application is rejected.
              So i request you to suggest me how i can regain my remaining amount of rs 1500 as soon.
              Saraswat Bank customer support has been notified about the posted complaint.
              I have changed my password but then also in online transaction password is wrong is showed to me I am not able to do any online transactions...
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                D
                deenanathcooperative
                from Erandol, Maharashtra
                Sep 25, 2018
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                Address: Bulandshahr, Uttar Pradesh, 431003

                I am having current account in your cidco aurangabad branch by name mattest laboratory acc. No.[protected].
                On 18th august i have withdrawn rs.5 lakhs and you have deducted rs.295 from my account today. Your cashier did not inform me about this rule since you have done this without my knowledge. You are requested to reverse the entry
                A. Ganapule
                Saraswat Bank customer support has been notified about the posted complaint.
                Dear sir/ madam,

                Before a 7 days i used saraswat banks debit card to fill petrol on petrol pump, while i swap the card transaction was declined but amount was debited from my account, pls help to refund the same as early as possible..
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                  D
                  Devika Pawar
                  from Morjim, Goa
                  Sep 5, 2018
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                  Address: 411027

                  Sir/ madam... I have join ac in your bank named devika nagesh chilkanti..ac no. [protected]. On 02/09/2018 at 1130 hrs.. I filled petrol in my scooter at sathe petro pump.. Vishal nagar pune 27.. I swipe the card of amount rs. 320/- due to some error. I didnt show transaction in their swipe machine.. That time i used my another card... And again swipe 2nd card.. I seen the deduction two time from both cards for 1 transaction.. My money was deducted from both cards at a time.. The person on petrol pump show me one transaction in their record.. Kindly request plz do the needful.. Do the earlist.. Thanking you..
                  Saraswat Bank customer support has been notified about the posted complaint.
                  Dear Saraswat Bank my ATM card was not working there are so many people please unlock tha my ATM card please imejetly
                  My debit card isn't operating, it works fine until entering the amount, once amount is entered it says transaction timed out. What could be the reason for it?
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                    S
                    sujitsanjaypatil
                    from Mumbai, Maharashtra
                    Sep 4, 2018
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                    At 11 o'clock in the morning on september 3, 2018, i went for rs 4000 from the icici bank atm in ghatkopar east. Receipt was received as the message was processed in all the process of withdrawal and the process was successful. But there was no money out of atm, but a message was received on my mobile phone but my money did not get paid.
                    As i gave the idea of ​​this fact to saraswat bank officials, as per the law of the bank on 4th september, 2018, i have filed a complaint in this regard, but at the earliest, my dilemma should be removed and the money should be deposited in my account immediately.
                    Saraswat Bank customer support has been notified about the posted complaint.
                    Still saving account interest has not received other banks interest received on 30sep only...
                    Bcc:
                    Date: Thu, 24 May 2018 19:07:22 -0700
                    Subject: Pyemat missing [protected] galat account nabar war zala ahe [protected] ya nabar war karayche hote sir.4manth zale tari mala te ritan beetle nahi
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                      P
                      Pooja1030
                      from Mumbai, Maharashtra
                      Aug 31, 2018
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                      Address: Mumbai City, Maharashtra, 400025
                      Website: India ideas

                      Sir/ Madam,

                      Myself a student,
                      I have my father's account in Saraswat bank where I updated the passbook today. Rs 832 was a mismatch which was debited to Indiaideas.

                      I had logged a complaint with national customer care as well as Saraswat bank

                      I got a call claiming him to be the customer care executive of India ideas from -[protected]
                      The executive claimed he will be refunding me the amount of Rs 832 .. instead he further debited my whole balance from Saraswat bank which was approx 10, 000.

                      And further was asking me the details of my other bank account .as I yelled at him for deducting my money he disconnected and blocked me.

                      I am attaching the transaction details for reference.

                      He has deducted it via UPI.
                      Strange that he had all my details regarding Saraswat bank..I have no where provided him any details.

                      Plz help
                      Contact no [protected].

                      Attached is the copy of application registered with Mumbai police station - Dadar
                      Saraswat Bank customer support has been notified about the posted complaint.
                      Can someone get in touch with Me.on [protected]
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                        D
                        Dibyaranjan Satapathy
                        from Bhusawal, Maharashtra
                        Aug 28, 2018
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                        Address: Pune, Maharashtra, 410501

                        Hi sir
                        I am a customer of chakan saraswat bank branch.
                        I did a transaction in phaltan, maharashtra in shopping mall.
                        461 rupees debited from my account when i got a fail transaction receipt from the seller jay hind mall.
                        Then another transaction of same amount successful.
                        On 26th evening 7pm the amount debited and till 28th 10am i haven't received back.
                        And trying to call chakan branch no. Its showing phone no. Doesn't exist.
                        Please help as now i am staying in phaltan and can't go to the branch.
                        Saraswat Bank customer support has been notified about the posted complaint.
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                          F
                          Functions India
                          from Pune, Maharashtra
                          Aug 26, 2018
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                          Address: 411015
                          Website: www.adwordpay.registrationpay.com/insert_otp.php

                          Dear sir,

                          I am kapil parmar, i have one current account in saraswat bank with payee name - functions india.
                          As per subject line, yesterday i experienced an online debit card payment fraud. I was getting calls from google adwords services (As they told) through particular nos. [protected]/ +91 [protected] (Miss himanshi/ mr. Abhishek) for google adwords services to promoting the website on the google search engine. According to the telephonic discussion, they charging rs. 500 for six-month promotional services to start adword services.

                          After 3-4 time communication, i agree to pay rs. 500/-. They provided one registration cum payment link (http://www.adwordpay.registrationpay.com/insert_otp.php) for registration and payment. I filled the payment details, as mentioned below.

                          Card no.
                          Validity date of the card
                          Cvv no.
                          Amount - 500

                          After filling the details i clicked proceed button. It directed on otp page, i was waiting for otp. But didn't receive any otp. Then after some time, i received one message from the bank for deducting rs. 500 /- (Time 05:56 pm - 25/08/2018)
                          After that, i received two another massage from the bank, which shows that, two payments of rs. 9500 /- done (Time 06:21 pm - 25/08/2018). I didn't understand that without otp and any other password detail, how can payment is done. I immediately transferred balance amount from my current account to savings account. But until that, i was lost my rs. 19500/ -
                          I immediately tried to call aundh branch no. But no one received the call. Then i called to saraswat bank customer care and request to cancel all three transactions, but they said that cant does so. Even they can't stop this if it happens again. Then we mutually decided to block my debit card. Then i log in my online banking and tried to find any option for cancellation the transaction, but there is no any option founded. Its so sad that bank doesn't have that much security, especially for current accounts.

                          I didn't understand about our account security, without otp, how can bank enable to make payment to anyone. What is the security of our hard earned money??
                          Also worried about my account with saraswat bank.

                          Today, i also visited vishrantwadi police station to complain about the same, but they suggested for cyber crime cell complain at sp office. They also questioned that, how can bank enable any transaction without otp or password.

                          I want my money back anyhow...
                          Its a humble request to you, please do needful action and resolve the issue. Please find the attached documents for further action. Please fill free to communicate, if anything requires from my side.
                          My contact no. - [protected].
                          Saraswat Bank customer support has been notified about the posted complaint.
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                            A
                            Anand Mohite
                            from Bengaluru, Karnataka
                            Aug 25, 2018
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                            Address: Satara, Maharashtra, 415002

                            Dear sir,
                            I anand mohite complaint regarding new account opening, i went to bank for so many time in bank for account opening many time then said that systeml down many time call for account opening same reason again,

                            We have some many bank for new account opening, but we are trust to saraswat bank because of good service, but now a thier is no service to new customer for opening account. Why???

                            Hope i will great my new account open urgent

                            Bank name : saraswat bank

                            Branch name : satara

                            Name : anand suresh mohite

                            Phno; [protected].

                            Thanks & regards

                            Anand mohite
                            Saraswat Bank customer support has been notified about the posted complaint.
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                              Prabhu772
                              from Mumbai, Maharashtra
                              Aug 23, 2018
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                              Address: 411026
                              Website: times-job.co

                              Dear Sir,
                              My self Prabhuling S Dudhanikar. My account is in Chinchwad branch, Pune.
                              Yesterday [protected] I have received call from this no. Miss Suman offered me a job from times-job.co this website login & pay only 10Rs.
                              I am using my Sarswat co-operative bank debit card but OTP not received & immediate 2 transaction done from my account one is 20Rs & another is 100Rs.
                              I have requesting to you plz register my complaint & proceed it for further investigation.
                              I have give below transaction details.
                              Debited ACC no- [protected]

                              1. Rs. 20.00 was debited on your Saraswat Bank Debit Card XX6688 on 22-Aug-2018 04:37:02 PM at MOBIKWIK NEW DELHI IND[protected] The available Balance in your Account is: Rs. 318.58
                              (Txn Ref No[protected]

                              2. Rs. 100.00 was debited on your Saraswat Bank Debit Card XX6688 on 22-Aug-2018 04:37:46 PM at MOBIKWIK NEW DELHI IND[protected] The available Balance in your Account is: Rs. 218.58
                              (Txn Ref No[protected]

                              Regards,
                              Prabhuling Dudhanikar
                              Saraswat Bank customer support has been notified about the posted complaint.
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                                M
                                mahendra narang
                                from Delhi, Delhi
                                Aug 21, 2018
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                                Address: 411015
                                Website: www.saraswatbank.com

                                On 06th aug i have provided all documents for opening an saving account but bank members are telling as the aadhar card is of kolhapur so it will take 15 days to activate, when i did follow up with bank staff they did not have the clarity and told that it is under process without checking, request your presence to help to get the account activate asap

                                Details of account name : kishor k sutar
                                Contact no [protected]
                                Saraswat Bank customer support has been notified about the posted complaint.
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                                  wamankamat
                                  from Mumbai, Maharashtra
                                  Aug 20, 2018
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                                  Address: Thane, Maharashtra, 400602

                                  Dear sir,
                                  Please refer to my complaint dated 2nd august 2018 (Id:2036613) in the captioned subject.
                                  I am pained not to receive any communication in the matter from saraswat bank even after lapse of more that 15 days.
                                  Considering that the subject matter relates to the request of a senior citizen aged 92 years an early reply will be highly appreciated.
                                  May i escalate the issue to a higher forum if it is not possible to be resolved at your end?
                                  Please expedite.

                                  Sincerely yours

                                  Waman kamat
                                  Saraswat Bank customer support has been notified about the posted complaint.
                                  Complaint dt 2/8/2018 & reminder dt 20/8/2018
                                  Complaint id 2036613 & 2052788
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                                    Manisha Kshatriya
                                    from Mumbai, Maharashtra
                                    Aug 7, 2018
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                                    Address: 421202

                                    My family has 5 sb acts elite gold with different branches of yr bank. There is one branch i. E. Ballard estate, mumbai near my office where i update the pass books under d anywhere banking facility. But that branch denies to issue a new pass book when d pages get exausted. Is it a rule that d branch with which u hv a act can only issue a new pass book. At least i dont think so. And if it is so why do we say anywhere banking. Update me on d same please.
                                    Saraswat Bank customer support has been notified about the posted complaint.
                                    Employees service are worst..
                                    They dnt have manners to talk to customers and they cant even entertain their customer
                                    No proper service too.. Money which paid for saving ac will be not cr imideiatly it vl take hour for the procedure.
                                    Bank serives n customer satisfactions are not good at all.
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                                      dinupavi
                                      from Mysore, Karnataka
                                      Aug 3, 2018
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                                      Address: Mysore, Karnataka, 570017

                                      I am one of the account holder of your bank with below mentioned address, my complaint is regarding the non delivery of credit card, which has been despached on 19/07/2018 from you with vide despatch no awb # ea[protected]in dated 19/07/2018. Please do the needful & oblige.

                                      My address:
                                      Dinesh kumar b b, #44, 1st main, 2nd cross, mahajana layout, vijayanagara 2nd stage, mysore 570017.
                                      Saraswat Bank customer support has been notified about the posted complaint.
                                      Aug 03, 2018
                                      Updated by dinupavi
                                      my complaint status in india post is as under. please go through the problem & oblige.

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                                        abhaygupta1994
                                        from Mumbai, Maharashtra
                                        Aug 3, 2018
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                                        Address: Mumbai City, Maharashtra

                                        I did imps from saraswat bank ac no.[protected] (Branch dadar-e) on 8/5/2018
                                        Of 10000/- (Ref no.[protected] to bank of baroda ac no. [protected] (Ifsc barb0bupgbx)
                                        But till date it is not received in the account and nor refunded in my account. I am in touch with both the banks but they both are not giving any proper reply
                                        Plz do the needful

                                        My contact details are given below
                                        Mahesh kumar -[protected]
                                        Mail id - [protected]@gmail.com
                                        Saraswat Bank customer support has been notified about the posted complaint.
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