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Saraswat Bank
The Saraswat Coop Bank Ltd.
Customer satisfaction rating: 13%
178
COMPLAINTS
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Saraswat Bank Customer Care

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Address
Building No. 2, Topiwala Wadi, Swami Vivekanand Road, Goregaon West
Mumbai
Mumbai City District
Maharashtra
India - 400062

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
151
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54

Phone:
Phone:
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133
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42

Additional info
Nodal Officer

Mr. A.S.Jain
Chief General Manager

The Saraswat Coop Bank Ltd
Saraswat Bank Ekanath Thakur Bhawan, 953, Appasaheb Marathe Marg Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

Financial Requirement of Mid & Large Corporates

Mr. N.J.Mehta
Chief General Manager & CEO-Marketing

1st floor, Mittal Court, A Wing, Nariman Point, Opposite Vidhan Bhavan Marg, Mumbai 400021
Tel: +91 22 4368 2000, +91 22 4368 2024

For Microfinance & SME

Ms. U.A.Dharadhar
General Manager (Marketing of SME & Micro Finance)

Phatak Building,1st floor, 66, Nehru Road, Vile Parle East, Mumbai 400057
Tel: +91 22 2467 1227, +91 22 2612 6401

For Individual /Retail Queries

Shirish V. Mhambrey
Chief General Manager - Retail

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

For SBU-Merged Banks related Queries

Mr Abhay Limaye
General Manager - SBU-Merged Banks(Gandhakosh)

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025
Tel: +91 22 6600 5555

For Queries related to Business / Wholesale Advances

Mr.Kaushik Bagchi
Deputy Managing Director & CEO - Wholesale Banking

Saraswat Bank Ekanath Thakur Bhavan, 953, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025

View More Information...

Customer satisfaction rating
13%
Complaints
178
Pending
0
Resolved
24
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 08:00 pm
Tue 08:00 am - 08:00 pm
Wed 08:00 am - 08:00 pm
Thu 08:00 am - 08:00 pm
Fri 08:00 am - 08:00 pm
Sat 08:00 am - 08:00 pm
Sun Closed

Saraswat Bank Complaints & Reviews

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A
Mumbai, Maharashtra
Sir i am rakesh kumar soni my ATM Card block by my misteck so pls. Sir unbolck the my ATM card.
My a/c no.is 01120,...
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S
Mumbai, Maharashtra
I was issue my ATM debit card 1 month ago . i was work in flash electronic, chakan midc, my company advise me to open your bank account swaraswat bank rajgurunagar, pune.my salary credit on my card was 4800 rupees.but i can't recive it from ATM .then i goan to jalgaon branch of saraswat bank at my home and told my problem .then branch maneger told me to activate my account or debit card.so please active my ATM card

Complaint Status


[Dec 23, 2016] Saraswat Bank customer support has been notified about the posted complaint.

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    D
    Mumbai, Maharashtra
    My SB A/c No. ...2731 in Sarvoday Nagar Mulund West Br
    I have submitted KYC detail one month back but till date not...
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    A
    Mumbai, Maharashtra
    Yesterday on 9th December, 2016, I went to Saraswat Bank, Shimpoli Brnch (Branch Code 262) where I am having S/B A/c. No....
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    J
    Bhavnagar, Gujarat
    We have A/C No:[protected] in Sarasota bank Bapunager branch.
    Today withdrawal 10000 Rs.with check in serving account. But bank give only 2000Rs.i tall bank manager no proper response.
    Bank manager tall if you have complain any Ware like RBI or any others.
    Pleases take action and give response.
    Regards,
    Vaidehi jaysukhbhai Patel
    Mob.No: [protected]

    Complaint Status


    [Dec 02, 2016] Saraswat Bank customer support has been notified about the posted complaint.

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      N
      Chennai, Tamil Nadu
      I am Kempamma, the account hold, had taken personal loan from saraswth bank chamarjpet Bangalore on 29/11/2012. Loan account...
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      K
      Mumbai, Maharashtra
      Sir .I take home loan April 2015 at the time interest rate is 10.15 fo r ffloating rate after than 4 months bank reduces interest...
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      J
      Mumbai, Maharashtra
      This is to put to the fore our request to revise interest rates on our housing loans (Acc no SL 5292 and Acc no SL 5282. Read...
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      R
      Pune, Maharashtra
      I really had worst experience with this bank.
      This bank is really pathetic. I visited for loan and they even dont know...
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      U
      Ahmadnagar, Maharashtra
      Dear sir,

      I have an account in your bank from past four years. i had applied for ten fd receipt renewal which are kept collateral with housing loan on 8th may 2016 at nerul (east) branch, sector-21, agarwal corner, navi mumbai - 400706. but till now i have not received the copies of those receipts. i tried calling the officials of the bank but didn't received a positive response from their side.

      It is really disappointing that the banks take so long to give fd renewal receipts. i request you to look into the matter and have copies of fd receipts issued soon.

      Thanks and regards

      Mr. uttam d. desai

      Complaint Status


      [Jul 08, 2016] Saraswat Bank customer support has been notified about the posted complaint.

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        U
        Patan, Gujarat
        The captioned cheque no. was returned by you on 6/6/16.we do not understand the reason for returning of cheque in spite of...
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        V
        Mumbai, Maharashtra
        The staff at marol branch (Cashier) has no manners to speak to women. He passes a statement that "please yaha timepass karne ke liye phone mat karo". The cashier and the staff send my father back twice when he went to deposit money saying that the account is closed whereas the branch is shifted from old nagardas road to new nagardas road. Last week also faced problem regarding the refund. They do not wish to serve customers. The phone is kept on hold, no answer from the customer care as well.

        Complaint Status


        [Jun 03, 2016] Saraswat Bank customer support has been notified about the posted complaint.

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          S
          Mumbai, Maharashtra
          Hello. I Am Salman Khan my account No.[protected] Ghatkopar west branch. my FD sum Of Rs.2, 00, 000 maturing date is over...
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          B
          Warud, Madhya Pradesh
          Dear Sir,
          1. I am a customer of Saraswat Bank. My account No is [protected]. Customer No 07791175 Hinjewadi Pune....
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          G
          Mumbai, Maharashtra
          Mr. A.S.Jain Chief General Manager Myself Gopal Girase I have savings account running with you account no 4894 I have...
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          E
          Chennai, Tamil Nadu
          This is to bring to your kind notice flagrant violation of all simple banking norms and conspiracy of Branch Manager S P Kale...
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          M
          Delhi, Delhi
          Dear Sir/Mam, I am one of your account holder Mr. Mayank Mahesh Paua (sarvodaya branch mulund west), i would like to lodge a complaint against your branch, whereby they have deducted funds of Rs. 5700/- from my account without my knowledge. In case if they required money they could have asked for cheque from me. How they can deduct funds from my account without my knowledge?? Also, it will not take much time for me to go to consumer forum. Kindly revert at the earliest.

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            G
            Bengaluru, Karnataka
            Dear Sir/Madam I had to pay around 16K to the merchant, so i swiped the card on 13/09/2015 at 7:30Pm but transaction was denied. So i had to arrange another way to pay the amount. But after some time i got the message as my account is being debited by 16k. Will it be reversed??? I have been told that it will be reversed in 48hrs. But haven't got the money yet. Please help.

            Complaint Status


            [Sep 16, 2015] Saraswat Bank customer support has been notified about the posted complaint.

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              D
              Nagpur, Maharashtra
              Dear Sir, I have acccount in Sarsaswat Bank Chakan branch Account Number : SBVIS /4904 Name - Deepak Ramesh Rane I...
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              V
              Mumbai, Maharashtra
              I have been holding various FDs with the Kalwa Branch out of which one Account expired in January 2015. I handed over the original receipt duly signed by myself and my wife to the Clerk at the counter two days before maturity for crediting the proceeds to my S/B A/c I was not given any acknowledgement but was promised that the amount will be credited to my account on the day of maturity. Since the amount was not credited even after the maturity date, I visited Branch again and was promised that they will look into the matter. To my surprise, when I checked the account ‘online’ I noticed that the said FD has been renewed contrary to my instructions, hence I visited Branch again and was promised that the new FD receipt will be sent to me by courier. Since the receipt has not been received by me till date, I visited Branch yesterday and was asked to meet the Officer concerned who says that I will have to sign an Indemnity Bond on Rs 200 stamp paper. why should I spend Rs 200 for the bank's fault?

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