Saravana Stores Complaints & Reviews

Dear sir
Today billed one item without myknowledge and madurai sales team not agree to giverefund
I was very disappointed with your service

We exchanged 916 old gold it is 20.590 gram initially after heating it becomes 19.410 gram. Nearly more than 1.2 gram decreased.

We purchased a clothing and exchange was not made in Saravana store Ranganathan Street T.Nagar. The customer service was very poor and they disrespected us and it was a stressful experience and at last they didn't exchange clothing which was a waste of time.

Dear,

I have booked my washing machine on

12 Oct 2020 delivery date is today I called customer care number [protected] after so many attempts they picked my call when I ask the timing there is no proper response from the receptionist Or sales girl kindly confirm when I will receive my washing machine.

I have compalint wardrobes last one month no one response till date i went to shroom 2 times no one response properly i was totally disopoinment this product very worst service and also this product not worth of money i need i reqest you i need resolve my problem. but woodness brand employee response very poor i brought this product belive only saravana store but they service totally poor

Hi,
I have ordered one 3 seater sofa on[protected] at the saravana store's furniture shop, padi.

And we have received the product on[protected]. After the delivery of the product we are totally disappointed and dissatisfied with the product.

The color of the product is totally different which we chosen at the store. And bottom of the sofa is totally worst all the bushes are cross and all the threads are coming out and the finishing is worst. Really very very disappointed.

Kindly help us in this issue.

Regards,
Kamalesh

My name calvin majesty I have to purchased some grocery products on 17/08/2020 rs 445. At this amount was deducted twice at a time. And it's showing today's date of transactions in my account kindly find out my issues as soon as possible.

I have always been a big fan of saravana stores. I kept preferring you for all my purchases. Post my wedding when we came to a new home i convinced everyone to purchase furnitures from you. Without hesitation i happily purchased cot, bed, wardrobe, sofa, gas stove, dining table and chairs and so on from chrompet branch

The dining table is the costliest (₹25000) of all. The worst part is it is a damaged one. Right after i got it delivered one leg of it came out, i called up the store and asked for a return or cancellation as it was a failure.
But i was refused for it. Not sure why.

Then i got a contact number for fixing the leg from the store.
But in few days not even ten days before started to use, the second leg came out.

Then it started, till today one by one is coming out even after fixing multiple times.

I keep writing to you for the past year, but got no response. I have the bills too.

Hope you wil take necessary actions for the valuable customers. And i expect a reply at least

I have done transaction using paynimo for gold coin purchase. Amount 62084
Debited but not credited. Please refund my amount. My bank side showing success. Saravana store employee told amount is not credited to us. Kindly check and refund my amount please

I bought haier refrigerator on 21st july 2020 the next day it was delivered but today morning only i was unpacking the refrigerator but inside milk tray was uneven condition and not fixing properly coming out i tried padi furnitures store no one picking the call also

Let me know whom should i contact and do some work on the refrigerator

I have purchased some furniture and blue star water dispenser on[protected], during deliver i was not provided the bill for water dispenser and furniture, but got the bills for half of the other materials, now the water dispenser is not working and i am unable to claim the warranty which will expire in august 2020, we have approached the store several times but were not treated properly and not provided with the bill and they are replying that the authorized signatory is not available. This is an unfair trade practice by a reputed trader . This put me in to great depression and mental agony.I WILL BE FORCED TO
APPROACH THE CONSUMER FORUM FOR DEFICIENCY OF SERVICE
AND CLAIM REPLACEMENT OF NEW DISPENSER WITH AN EXTENDED WARRENTY, BESIDES DAMAGES, DIRECT, INDIRECT AND CONSEQUENCES.

Date of purchase[protected]
product - water dispenser along with furnitures
invoice number -PR/1920/324897
Invoice Name . Sree hari engineering
contact : Krishna BE.BL.

I have purchased one dressing table and stool on 14 of march 2020 (Bill No.-PR/1920/326446) But today is 21 July I didn't received my product till now and I have called many times but still they are saying it will be deliver on Saturday but that Saturday not come till now. Last week on Monday I went there and I asked the status dn again he said last Saturday and one guy Mr.Saravanan gave his number also but now he blocked my no.please check this is not tolerable I want to return my money back

Dear sir,
We have visited our store to purchase computer table for our usage. We purchased that was registered for delivery on today (13/07/2020) that was delivered right now i have purchased an modle but it was not delivered. The product was changed by our store. So please kindly exchange my product
Thank you

Headlight was not put off by valet person. Battery went off and we cannot start the car. The manager mr. Palpandi is not able to communicate so he brings another person to argue and it is not helping us. We are been harassed and the kept on wait.

I bought pegion mixer on 25/12/2019 in sarvana stores chennai with 2 years warranty. Suddenty it is not working. Kindly assist service engineer as early as possible.

Ac and bed bought on 15.3.2020. Not yet delivered. Bill no. Pa/1920/9094032 for the ac bought for rs.32782/- and for the bed vide bill no. Pa/1920/9094078 for rs.10186/- has not yet been delivered. The mentioned delivery date was 21.3.2020. A cot, ac and bed was purchased on 15.3.2020. Only the cot was delivered on 20.3.2020. Still the ac and bed are to be received.

I bought a new fast track watch on june 2019. Now the watch is not running so i bring the watch to fast track service center but in that service center told that warranty card wrongly given i took the watch back to saravana stores porur where i bought it & they told that will rectify here itself but till now no response & said that wrong warranty card was i given watch 5th march till now no response please find the solution to my problem

Thanks & regards
Azhar basha

I have purchased a philips beared trimmer and the sales girl gave wrong description of the product and on her explanation i have purchased it... When i opened the box in front of her, the features of the trimmer was not good and i was asking to upgrade the model and ready to pay additional price but the supervisor behavior was very very bad and arrogant. He is not fit to deal with the customer and don’t have ability to speak politely.. I strong recommend to take very strict action against the brutal behavior o[censored]seless supervisor

Hi,
I was buy product at Porur saravana store on 04/02/2020 .It is slipper, the slipper quality is very bad, while i wack even 1 km .It honing leg toe itching & scratches.It cause toe swelling & pumping, the Doctor said it is problem for wearing this slipper. Finely I approached on 08/02/2020 the saravana store service people they treat very badly . Even once said wearied material not legible for exchange. And even they treated badly like a thief. Refer the attachment. It is not only a exchange issue it is product issue . Kindly produce the people from the product .

Note

SARAVANA STORE

No.106, Mt. Poonamalee Road, Porur,

Chennai – 600 116

We bought butterfly wet grinder in chrompet saravana stores. They gave defect wet grinder. We contact butterfly company. We asked replacement. First they told ok, then they told cant.. Then we went to saravana store and told the problem. We asked we are not satisfied your product and response too. We want our money back. We return the grinder. But they didn't give our money 7185.