Saravana Stores Complaints & Reviews

Have ordered furniture and home appliances on 25th jan @ padi store. Delivery date would be 31st jan i. E today. Iam waiting from morning for delivery nobody called from saravana stores, if i called they said will delivery your goods as per schedule. Now time is 9:30 but goods not yet delivered. Now again called them and asked now they are telling sorry sir no stock will deliver it tomorrow. Such a irresponsible answer from them. I took leave from my office nad waiting for whole day now they are no stock. Goods worth is 1 lakh rupee. Worst service

My product is promised to be delivered in one week. Now its more than 2 weeks the product is not delivered.
The staffs keep promising with the false date and i have keep on following with them all the time. I have paid the full amount they are not responding properly too now.

Please help me get my product and please nake sure they dont do such things in future.

Location: saravana stores chromepet furnitures

They have damaged my car in valet parking. While entrance the bumper is clean without any marks but they deny to rectify stating they dont have the driver damaging the car video. Initially they agreed and made me to go home but in the phone call they started denying no proof of driver damaging the car. They dont accept the car is clean when it is entered.

Saravana stores, porur. Date:11/01/2020 :
We had purchased items worth 2000inr, and requested cotton bag to provide at ground floor. But they didn't agree to provide bag free of cost. They took 20rs from us and provided bag.. This is not acceptable.. They are providing bags with "saravana stores" name and it should be complementary. But they are making money like this too.. They should not sell bags without proper billing..

I purchased few furnitures here, which was good and okay for the price. However they could hire some professional for deliveries. Most of them were drunken with bad language. They harassed my family in the late night around 11:30 pm otherwise we have to pay the same delivery with double payment in the next week. However, the sales team told that delivery is possible by evening or tomorrow. The store manager (Gopal) also try to convince my family with hard mouth and insists to meet him in his store. I still have the bill and haven't received the goods yet. I am not sure whether m. D is aware of these things or he is supporting for the same issues. I am frustrated with these activities and is there any way to take actions?.

Don't go to padi saravana stores.

I have bought wooden chess coins at inr532 at last month. I placed them in storage with out checking it. At 3 days back i got them to play at that time only i noticed that one white coin missing. So i went today (Distance some what 60km) there we enquired any missing coins where they store all single missing coins separately. Then i contacted the staffs i told the narrative give coin i'm ready to pay instead of they are responsible for my missing coin but they told you need to buy again inr 532. What the hell i talked to floor manager same answer. I wasted my time with this fraud guys.

Saravana arul is disease to nadar community. They training employies to be rude to customers. I'm a nadar but asshamed to be. Lets see how he become famous without our support still other communities against him. I will personally handle to everyone hate this organization and arul.

With due respects, we attach a bill copy when we supply you the goods, and if it doesnt reach the accounts department, it is the faulf of the employees and not us. And you guys will block our payments saying that we dint produce the bill. #cheatingsuppliers i need a response and i want to get my payments which was blocked due to your fault of employees. Please dont cheat the middle suppliers.

Dear sir/madam,

I purchased milton bottle from porur sarvana store on 16th nov. 2019 and it was mixed with 1000 ml bottle in store. So i picked one which was 600 ml. And thought that it is 1000 ml. When i filled water at home then i found that capacity of bottle was less. So next day i went to store for exchange and was asking for 1000 ml. But store did not give me exchange. Kindly provide exchange for the bottle. I want 1000 ml. Not 600ml.

I bought a wooden cot on oct 19 from saravana stores (T. Nagar) branch, it had some cusion in the head board, that cusion was very dirty and not fixed properly when they delivered. I had been complaining to that particular branch manager. Still i didn't get the replacement of that cusions. Each and every day i am complaining but there are telling will replace but still i am didn't get any response from them.

I had ordered a sofa on November 3 from Saravana Stores, Chrompet, and paid the full amount of INR 9385. Advance Receipt number 9843.

Name of the item: Nesam Sofa, 3 seater, black color.

The sofa was delivered on Nov 07, but it was torn in some places.

The person (Mr. Ashok) who was present during the purchase informed that it will be packed properly and delivered, but that wasn't the case. As the material is rexine, it should have been properly packed and delivered.

I sent a video of the damages to the saravana stores sales person who sold this sofa to me on the same day. I dint hear back anything from him until next morning. I had called the saravana stores customer care number[protected], but the call went unanswered multiple times during the day. Call was finally answered, and I spoke with Mr. Ashok, who informed that he will send the company person to stitch the torn areas without asking if I was looking for a replacement or a refund, without any concern for delivering a damaged sofa.

Why cant saravana stores take care of the products that they deliver to their customers? Why is that the customer is not treated the way he/she has to be treated?

I would like saravana stores guys to come and take the damaged sofa and deliver a new one or take it and issue a full refund.

I have done transaction from saravana stores on 4 nov2019 through my indian bank atm card of amount rs 865. The card was swiped two times, first time transaction was failed but the amount was deducted for failed transaction. They told me that amount will be refund by next day. I had waited for two days but i didn't received that deducted amount so far.

We had bought a cot from madly road saravana stores on 15.03.2019.
The cot was fixed on the same date when it was delivered.
Within a few days after fixing the cot it started to wobble. We have complained time and again to the store their response is very poor. They have been saying today tomorrow but till date the complaint is not attended.
The cot legs have become loose and it is very difficult to use them. This is very atrocious from the store that no response have been given to the customer.

Recently purchased a sofa from saravana store. They displayed a different sofa quality. They asked me to pay complete 31500 rupees and order. They delivered a sofa which is very bad quality than what was displayed in shop. Also they didn’t provide any bill for it. Now they are not even picking up my phone calls. Please don’t let such people to grab money from poor people

We bought one tv stand and 4chairs from saravana stores, porur. They said delivery charges are same for both items at store but on the delivery day they took delivery charges differently for both the items. This is not at all fair. That's completely cheating from saravana stores. Apart from delivery charges if good's delivery is in 1 or 2 floor extra charges will be added based on product. For chairs they took 50 rs extra. Total of 250 + 50 for chairs
Delivery.

Hiii... Dear sir/mam i went sarvana to buy eatables products not the 1st time mostly i used to visit over their to buy products... But this time i went to buy popicorn it’s a popcorn from their i have paid done billing everything after coming to my place just taken one byte and in that no taste no crispyness was their nd after seeing’ the date find its expired.. Was shocked that sarvana selling like this products and we are trusting and buying the products and like this we have to face this issues this was my 3rd time have experienced but this time i am seriously saying take some actions towards this i don’t want to spoiled their name but always this happens and no one do anything... Hope you won’t be do the same and take some good steps for the public who buying the products anything it can be and hope you will do some needful... Thank you

1500 totally waste
Chrompet Saravana stores is very good service regularly I buy all items for home and clothes also but today my birthday yesterday my husband buy on one chuithur that is xl but I confort xxl today morning I am go for the return but ur staff very very local particularly the manager is very worst person I meet in my life year after don't come ur waste shop please ur shop name change into worst shop Chrompet

Last friday[protected], i went to saravana store at 6:30 pm. I have hanover my wagonr vehicle to elevating team then went to mall inside. After purchase i went to elevator parking to get my vehicle. Here the elevator team done mistake not operating the elevator properly the bed was inclined drop and my car was hit on front shetter and found damage on rear body/2 light/back lock i am really upset regarding this accident made by saravana store.

Worst services from staffs. Playful not able deliver on time 8686 bill no. They have received my product and given to other customer. Staff very cool says forgot us.
Suppose to deliver my product on 28th jun 19. Still is pending and say they product which came we have given to walkin customer.

They are more valuable customer itseems.

I ve paid entire amount, but deliver 15 days. Its sucks saravana brand name

I have been @ your porur shop today (12/05/2019). I have given my car for valet parking. We left @ 10.30 pm, iam the last person to collect car. After reaching home, i found car right rear light totally damaged.

My mobile number [protected].

I was trying to reach ur customer care number, but there was no response.

Please advice.

Regards
Muthupalani

Dear sir,

We bought voltas ac, bill # 48440 on 8/5/2019. We were waiting for installation by taking leave to office. But installation request to voltas was raised from saravanan store on 11/5/2019 4pm. We called saravanan store customer care for clarification, but we have been shuttled to different phone numbers, but nothing's solved.

Finally we were diverted to mr. Selvam to speak about it. We have completely shocked by his irresponsible answer.

So i request you to fix your administration, and help us to shop smoothly.

Thankyou
Simiyon.