Saravana Stores Complaints &amp; Reviews

Address: Chennai, Tamil Nadu, India, Chennai, Tamil Nadu, 600048

Dear friends yesterday evening we went for shopping at chrompet saravana stores. We gave our red swift for parking purpose to the executives. While we giving we don't have any scratches on front side top of the two wheels. While we taking from our home we noted well. While we get returning from them both the front sides are got spotted impressions and dents on my car. When we asked them and argue them they told while u bringing your car itself...

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I bought a wooden cot on oct 19 from saravana stores (T. Nagar) branch, it had some cusion in the head board, that cusion was very dirty and not fixed properly when they delivered. I had been complaining to that particular branch manager. Still i didn't get the replacement of that cusions. Each and every day i am complaining but there are telling will replace but still i am didn't get any response from them.

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Bhagyakarthik

from Chennai, Tamil Nadu

Nov 27, 2019

61376 L Box Corner Sofa, Bill No. 220618/401, Date: 22/06/2018, Delivery Date: 29/06/2018, we have returned back the T box since it was damage. Till now we didn’t receive the T box for one and a half years.

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Address: Chrompet, Chennai, Tamil Nadu

I had ordered a sofa on November 3 from Saravana Stores, Chrompet, and paid the full amount of INR 9385. Advance Receipt number 9843.

Name of the item: Nesam Sofa, 3 seater, black color.

The sofa was delivered on Nov 07, but it was torn in some places.

The person (Mr. Ashok) who was present during the purchase informed that it will be packed properly and delivered, but that wasn't the case. As...

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Address: Porur, Chennai, Tamil Nadu

I have done transaction from saravana stores on 4 nov2019 through my indian bank atm card of amount rs 865. The card was swiped two times, first time transaction was failed but the amount was deducted for failed transaction. They told me that amount will be refund by next day. I had waited for two days but i didn't received that deducted amount so far.

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Address: Saravana stores furniture Madleys road, 600094

We had bought a cot from madly road saravana stores on 15.03.2019.
The cot was fixed on the same date when it was delivered.
Within a few days after fixing the cot it started to wobble. We have complained time and again to the store their response is very poor. They have been saying today tomorrow but till date the complaint is not attended.
The cot legs have become loose and it is very difficult to use them. This is very atrocious from the store that no response have been given to the customer.

Nov 8, 2019

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2019

Saravana Stores Customer Care's response Dear Valued Customer

Sorry for the inconvenience you have under gone.
Saravana Stores - Super Store furniture showrooms are located in:
#10, Kariyappa Street, Purasaiwalkam, Chennai - 600 007
#407/7, Rangaswamy Street, Chrompet, Chennai - 600 044
#116, Mount Poonamallee Road, Porur, Chennai - 600 106
#45, Ranganathan Street, T-Nagar, Chennai - 600 017.

If you have bought the cot in anyone of the above mentioned showrooms, kindly send your query to the mail id [protected]@saravanastores.net.

Regards

Customer Care Team
SARAVANA STORES - Super Store
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Ogeti Prakash

from Delhi, Delhi

Nov 5, 2019

I purchased TV stand on Saturday in Padi Saravana Store and it was delivered on Sunday but it damaged one. Spoke to Madhan and Murugan who are working in Padi Saravana, there is proper response from them.

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Address: T Nagar, Chennai, Tamil Nadu

Recently purchased a sofa from saravana store. They displayed a different sofa quality. They asked me to pay complete 31500 rupees and order. They delivered a sofa which is very bad quality than what was displayed in shop. Also they didn’t provide any bill for it. Now they are not even picking up my phone calls. Please don’t let such people to grab money from poor people

Oct 20, 2019

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2019

Saravana Stores Customer Care's response Dear Mr. Sathish

We regret for the inconvenience caused to you.

Saravana Stores - Super Stores operates in the following premises:
# 45, Ranganathan Street, T. Nagar, Chennai 600 017.
# 10, Purasawalkam High Road, Chennai 600 007.
# 159, GST Road, Chrompet, Chennai 600 044.
# 106, Mount Poonamallee Road, Porur, Chennai 600 116.

Kindly share your details like your contact number, date of purchase, showroom address and mode of payment to the mail id [protected]@saravanastores.net. If it's not purchased in any of the above mentioned showroom addresses we request you to kindly contact the showroom where the purchase was made.

Warm Regards

Customer Care Team
SARAVANA STORES
Super Store
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: Porur, Chennai, Tamil Nadu, 600116

We bought one tv stand and 4chairs from saravana stores, porur. They said delivery charges are same for both items at store but on the delivery day they took delivery charges differently for both the items. This is not at all fair. That's completely cheating from saravana stores. Apart from delivery charges if good's delivery is in 1 or 2 floor extra charges will be added based on product. For chairs they took 50 rs extra. Total of 250 + 50 for chairs
Delivery.

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Address: B2 Srinath towers West Mambalam t.nagr, Chennai, Tamil Nadu

Hiii... Dear sir/mam i went sarvana to buy eatables products not the 1st time mostly i used to visit over their to buy products... But this time i went to buy popicorn it’s a popcorn from their i have paid done billing everything after coming to my place just taken one byte and in that no taste no crispyness was their nd after seeing’ the date find its expired.. Was shocked that sarvana selling like this products and we are trusting and buying the products and like this we have to face this issues this was my 3rd time have experienced but this time i am seriously saying take some actions towards this i don’t want to spoiled their name but always this happens and no one do anything... Hope you won’t be do the same and take some good steps for the public who buying the products anything it can be and hope you will do some needful... Thank you

Saravana Stores customer support has been notified about the posted complaint.

Aug 17, 2019

Updated by bhagyashree mohta Soon take some action

Aug 17, 2019

Updated by bhagyashree mohta Hiii...dear sir/Mam I went Sarvana to buy eatables products not the 1st time mostly I used to visit over their to buy products...but this time I went to buy popicorn it’s a popcorn from their I have paid done billing everything after coming to my place just taken one byte and in that no taste no crispyness was their Nd after seeing’ the date find its expired ..was shocked that Sarvana selling like this products and we are trusting and buying the products and like this we have to face this issues this was my 3rd time have experienced but this time I am seriously saying take some actions towards this I don’t want to spoiled their name but always this happens and no one do anything...hope you won’t be do the same and take some good steps for the public who buying the products anything it can be and hope You will do some needful...thank you

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Shiva Suruthi

from Mumbai, Maharashtra

Oct 2, 2019

2hrs before I bought the fruits (athi palam) but I was not good even a single piece 😑😑I don't know what I want to do... Please gave me a solution

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Address: Chrompet, Chennai, Tamil Nadu, 600064

Website: Google

1500 totally waste
Chrompet Saravana stores is very good service regularly I buy all items for home and clothes also but today my birthday yesterday my husband buy on one chuithur that is xl but I confort xxl today morning I am go for the return but ur staff very very local particularly the manager is very worst person I meet in my life year after don't come ur waste shop please ur shop name change into worst shop Chrompet

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Jyothi Roy

from Chennai, Tamil Nadu

Oct 8, 2019

Bought furniture worth 30000/- from chrompet furniture store...but they did not deliver the item yet

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Address: Chennai, Chennai, Tamil Nadu

Last friday[protected], i went to saravana store at 6:30 pm. I have hanover my wagonr vehicle to elevating team then went to mall inside. After purchase i went to elevator parking to get my vehicle. Here the elevator team done mistake not operating the elevator properly the bed was inclined drop and my car was hit on front shetter and found damage on rear body/2 light/back lock i am really upset regarding this accident made by saravana store.

Aug 7, 2019

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2019

Saravana Stores Customer Care's response Dear Valued Customer,

We sincerely apologize for the inconvenience caused to you and sincerely appreciate your feedback.

While we put the checking and correction mechanism in place it will be of help to hear from you which showroom location of ours you faced this issue along with your contact number for our executive to reach out to you.

Kindly mail us your queries to [protected]@supersaravanastores.com

Warm Regards
Customer Care Team
SARAVANA STORES
Super Store
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.

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Address: Chrompet saravana stores furniture, 600045

Worst services from staffs. Playful not able deliver on time 8686 bill no. They have received my product and given to other customer. Staff very cool says forgot us.
Suppose to deliver my product on 28th jun 19. Still is pending and say they product which came we have given to walkin customer.

They are more valuable customer itseems.

I ve paid entire amount, but deliver 15 days. Its sucks saravana brand name

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Sathish Kumar Thiyagarajan

from Madurai, Tamil Nadu

Jul 30, 2019

Sir:

I bought furniture and appliances for RS. 2.2 lakhs on 17 July 2019. When few of them were off-size and did not fit the house, I called your store and I didnt receive proper response!

Can someone responsible from your team call me and help with the issue that I have raised?

Sathish

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gowthamaPriya

from Bengaluru, Karnataka

Aug 5, 2019

I have paid the 3grams as 11th installment for the gold scheme through net banking online. An amount has been withdrawn from the bank, but I didn't receive the receipt and these 3 grams were not added in my gold scheme profile. kindly help me with this.

K

Kesapada Mohanta

from Mumbai, Maharashtra

Aug 27, 2019

I buy on 15th August 2019 a trolley bag bigger size. I want to exchange with smaller size or return that product

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Address: 600092

I have been @ your porur shop today (12/05/2019). I have given my car for valet parking. We left @ 10.30 pm, iam the last person to collect car. After reaching home, i found car right rear light totally damaged.

My mobile number [protected].

I was trying to reach ur customer care number, but there was no response.

Please advice.

Regards
Muthupalani

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Athutty

from Coimbatore, Tamil Nadu

May 21, 2019

I have purchased a cot from T nagar branch..( GN Chetty )..Mr Sagayam was handling my delivery and fitting... His response was very poor and very harsh..my cot is still not fitted...no contact no is responding kindly do the needful...at the earliest..

R

Rishi.thapa

Jun 12, 2019

Dear sir,

I have purchase f11pro cell phone from store.right now I am from nepal I need network unlock code

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Akshara J

from Idukki, Kerala

Aug 2, 2019

I had just bought a rice cooker from t nagar saravana stores few hours ago when I came to homr it's not working very bad service from u ppl for selling a dead machine

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Address: 22/11, muthiall street, Littlemount, Velacherry high road, saidapet, chennai, Chennai, Tamil Nadu, 600015

Dear sir,

We bought voltas ac, bill # 48440 on 8/5/2019. We were waiting for installation by taking leave to office. But installation request to voltas was raised from saravanan store on 11/5/2019 4pm. We called saravanan store customer care for clarification, but we have been shuttled to different phone numbers, but nothing's solved.

Finally we were diverted to mr. Selvam to speak about it. We have completely shocked by his irresponsible answer.

So i request you to fix your administration, and help us to shop smoothly.

Thankyou
Simiyon.

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Suganya Gnanasekar

from Ernakulam, Kerala

May 31, 2019

We missed to bring Original bill for coin which was purchased April 27th 2019, we requested for duplicate bill.
Managers don't given bill and aslo very worst response.

Fed up with your staff service at ground & 2nd floor.

Due to this reason mysel and family will not purchase anything here in after.

Suganya G

[protected]

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Address: Chennai, Tamil Nadu, 600044

My bill number is 0011706 dated on 30/4/2019 at 8.48p. M.

I have been charged for plastic covers to take my purchased items

As per law, covers with promotional brand should not be sold for cost

Called and spoke with saravana store agent through call - they requested to raise a complaint

Didn't receive proper answer from the person who spoke in phone

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Aish Mup

from Chennai, Tamil Nadu

May 2, 2019

No branded product available in this kind of big store . Wanted to purchase a Philips trimmer came twice and got disappointed .. pls make sure u hv

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Address: Chrompet, Chennai, Tamil Nadu, 600044

Dear friends,

After giving your car key to saravana stores (Chrompet) staff for parking don't think it will be safe. Might be for some times it's going to be safe but one day you will be into trouble like me. My back tail indicator was broken when i received my vehicle after my shopping was done. When i queried this with the superior he said it was there already and i argued with them to show cctv footage. After a couple of...

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Address: T- nagar,usman road

On account of purchase helicopter, which is required 6 battery, we purchase battery charger sony with one year warranty. Both not working whithin very next day play on 20/04/2019 we come direct to shop. The manager of concern not ready accept the birth material and after two hours / 1 year warranty - the accept to send sony
(490/-} for company and neglect to any thing to do helicopter. (2288/-}.

Saravana Stores customer support has been notified about the posted complaint.

Apr 20, 2019

Updated by Vaidyasaravana The saravana legend t- nagar usman road

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Ashik97

from Coimbatore, Tamil Nadu

Apr 24, 2019

I bought a sofa in saravana store furniture...2 years ago..yesterday i came to buy alternative sofa cover for it..but unfortunately after trying it on my sofa, i found that the cover was 1 inch short...to fit on the cushion...so i want to exchange my sofa covers in the furniture store.is it possible?

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Address: Saravana stores pursawalakam, Chennai, Tamil Nadu, 600112

I bought a kids turban for rs. 435 while getting i said size problem is there ill exchange, but these ppl didn't inform there was no exchange for this product, when i came to exchange they behaved in a very rude manner telling no exchange, on top of that when i asked for manager they told me to contact reception, one guy named siva came and told its our mistake not to inform u that there is no exchange but we cant exchange he said blindly and left, is this the way u treat a customer really pathetic behavior.

Saravana Stores customer support has been notified about the posted complaint.

Apr 18, 2019

Updated by Salma Dadni18 My contact number would be [protected]

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Senthilkumar Kanchipuram

from Jayamkondacholapuram, Tamil Nadu

May 2, 2019

I purchased a Bar stool for Rs 3007 on 25.11.18. Within 2 months it was broken and became unfit for use. I contacted several times for servicing, but till today no one came for attending. They have given a mobile number to contact Mari, that person is not even ready to hear the problem. very irresponsible staff.

M

Meenakshinathan S

from Chennai, Tamil Nadu

May 8, 2019

Bought a classic polo t shirt...Found damaged inside...Need to be replaced...
Bill No : TN/1920/330524 Date : 28/04/2019
Since it is a branded one, didn’t check at shop...checked after coming home...Hole in front and back...Time and money wasted...

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Address: Chennai, Tamil Nadu

Worst experience with salesman, they are not allowing us to take hang bags with us even if we carry a month old kids with us... We are treated very badly and this is insulting us.. We are not been allowed to shop.. Is this is the way you treat costomers.

Please do learn costomer friendliness. We are not getting products free of cost we do pay for it..

If you do not know how to run businesses please refer other shop we don't face this issues in other shops

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Address: Berachah ladies hostel,S.V.S Nagar, Valasaravakkam, Chennai, Tamil Nadu, 600087

I was charged twice for my shopping, the staff said that the amount will be refunded in 3 working days but now it's almost a month and I didn't got my refund my order was of 550 and I got a message twise that 1100 has been deducted from my account. I am very old customer of Saravana store, this was really disappointing for me. Kindly check the dectine order in March month and kindly process my refund....

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