Sarvana Furniture — Issue not resolved for a month period and Customer Service is very poor

Address:

Jagadesh guptha, Ambathur (9176834348)

I have purchased the Sofa on 14Feb2022 and committed to deliver on 20Feb2022. But we have not received on20Feb2022 and there is no prior communication that it will be delayed. After many follow-ups it was delivered on 22Feb2022
We noticed that the stitching was ripped on last week of April 2022 and i called to Saravana Stores and raised the concern and they transferred the call to department and department person given the company number to raise the concern. I called and informed and whatsapped on 03May2022 with photo and invoice copy.
After many follow-ups, still, there is no response.