| Website: | www.sastiticket.com |
Dear sir/madam,
I have posted same Complain previous but wrongly pressed tab as resolved but it is not resolved.The details of complain are below.
I, JUGESH, tried to book 4 air-ticket on 11 th Aug 22 from Leh to New Delhi via your website but after successful payment of Rs 14116 it was not generated PNR and a mail recieved saying same
Further, for refund, I called three times to customer care 16, 24, 28Aug 22 and mail to customer care of sastiticket .com on 16 th, 28th Aug 22 too but still amount is not credited to my account .Then they said provide your account details, I then provided it too but It has been passed more than 3 week from the date of deducted money, still I am waiting for my money .
Sir, When PNR is not generated then merchants must not settled the amount and must initiate refund immediately after intimation if already claimed.
My payment reference number is PRL0BZ7B3XI for an amount of Rs 14116/ on 11Aug 22 as no PNR was generated after successful payment.for this I hv call several times to customer care and mails too .
Therefore I request you to direct him to refund the money as you are the only hope for me.my email address is dwivediajay.[protected]@gmail.com. I am attaching screenshot of the successful payment.
I will be very grateful to you
JUGESH KUMAR DUBEY
MOB NO [protected]
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