Videocon D2H — Recharged for 1 Year & Not Working

Address:

Ahmedabad, Gujarat

I have purchased Videocon D2H New Diamond pack for 1 Year including set top box and paid total Rs.4290 also D2hCinema was free for 1 year with this offer.

After running for 2 months my channels are not working and giving insufficient fund warning, asking for recharge.

I contacted customercare and and argue that it was for 1 year, customer care executive was able to see only 700 rs. balance in my accunt instead of 4290.

After providing online reciepts as well as payment received feedback from d2honline, they agreed to it and again provide me access and tooks 2-3 days.

Now again new problem occured, D2Hcinema which was free for 1year is now canceled, i am struggling to start it again with customercare in round robin fashion.

Cust Id:[protected]