Sathya Agencies — AC Not Working from Day 1 of My Purchase

 
3 Reviews
Kolathur, Chennai, India
 fakrutheen
Dear All,

My Name is Rasul Mohammed - [protected] / [protected]

I was purchased the Carrier AC on Dec' 2015 at Kolathur Branch, but still it never works also I logged the Complaint against this issue for multiple times, but no action has been taken care yet now. So kindly repay my money that will be appreciated.

Brief:

Day 1 - While installation there is no Power Cable & Copper Wire in inside the kit, so I purchased the same in nearest electric Shop and then it has been installed.

1st Week - I logged a Complaint in Kolathur Sathya, that there is having Water Leakage, so some technician Came and resolved

3rd Week - I logged a Complaint in Kolathur Sathya, that my Machine not get Cool, so some technician Came and resolved

1st Month - I logged a Complaint in Kolathur Sathya, that my Machine was automatically Shut Down with some unknown error, so some of technician has told there is having Gas Leakage issue and it was been resolved

2nd Month - I Logged the Complaint in Customer Care & Sathya Kolathur, that again my Machine was getting Shut Down automatically, So Some technician came and take my Machine to their office and they kept for 3 days. After they installed it works for 1 Hours only

So again I logged the Complaint on the same day, some technician visited my place and he as us to change the Mother Board & Motor in the Indoor Unit as both parts has got damaged.

But after that I requested for encash my money or the units has to be replace. That discussion has been held with below peoples

Mr. Mari - Customer Service Executive in Kolathur Branch - [protected]
Mr. Basha -
Mr. Karunagaran - ASM - [protected]
Mr. Ramesh - Owner - [protected]

But still my problem was not resolved.

So kindly look into this issue and make my money back immediately.

Complaint Status


[Apr 23, 2016] Sathya Agencies customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Very Poor

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    Sathya Agencies - AC Not Working from Day 1 of My Purchase