Sathya Agencies — Air conditioner wrong model supplied

Address:

tambaram

I had visited sathya showroom tambaram on May 1st night 9.20Pm, we thought of buying aC which had comprehensive warranty & recent technology like WIFI and good service support. Sathya showroom sales person shown the Samsung windfree models, he said it comes with comprehensive warranty and WIFI, in sathya store they had a display kit which is also mentioned of WIFI in windfree model, So we selected it, after we buy the product we had been given the receipt not the invoice, they said there is a printing issue, the AC was shipped after 4 days, then after 4 days once the installation engineer visited, ( 9th may), he had installed the kit, i asked him to show the wifi mode, he said the kit which you got is not wifi model, then i was shocked, visited the sathya show room from where i got the AC, they said windfree model will not have WIFI, then i took them to the place where we were shown with the display & i showed them the display sticker too, i also indicated the feature in the brochure. but they denied straightaway and they did not replace the unit,