Sathya Agencies Complaints & Reviews

Dear Agency,

I have purchased Carrier AC on Saturday 3rd April 2021 from Trichy, Karur Bypass Road. They have committed that they will deliver it by sunday. But until now they have not delivered more over when we have tried reaching the branch office. We have got a reply it will be delayed 1 more day. They have also communicated if you can't wait kindly come and collect your money.

My humble request to the management. If the branch doesn't have a product better let them not show the demo. Let the sales executives not give a false commitment. Either resolve this. If not kindly return the money so that we will be happy of it.

I have a bought a new DAIKIN AC 1.5 from satya byepass road madurai and they have committed as installation will be done by within 2 days but it not happen after so many struggle installation has done after that AC is running but there is no cooling and the showroom peoples are showing attitude now very worst behaviour seriously fed-up

Worst service and giving wrong commitments to the customer

Before making the order calling multilple times after that not responding properly .

I have ordered a AC thay made commitments it will dispatched and installed on certain time if you make order fastly. But after ordered need to make several follow up because they have not delivered on right time and installation and they have not bothered and giving false statements.

I have followed more than 15 mins times in a day not giving any attention.

If anybody ask my strong feeling not to go with satya. Beacuse that much got frustrated about the service and giving me the false statements which will make to right a complaint.

I hope it will be routed to your higher officials and take action which will not affect for other customers. Other wise I need to complaint directly to your higher officials.

I purchased Samsung 1.5 ton AC from krishnagiri sathya showroom on[protected] @ 1pm they gave assurance to home delivery on (3rd April 21) & fitting will be on (4th April 21) morning 9 am but they default on delivery they asked we are unable to delivery to hosur so u take from your own risk, so I spend 1500 to vehicle & took the delivery yesterday 3rd April 21, today from morning onwards I took leave & waiting for your service person but now they are telling today we can't able to fix our service person in another appointment so we will fix by Wednesday, this is very stupid thing to communicate with customer iam totally disappointed on your sathya service so if today not able to fix the AC please take back your product & return back my amount other wise iam ready to face to file consumer act .

Purchased on April 1st
Assured to install by today but nothing happened

Invoice
Whed147
Payment made on April 2nd by Debit card, transaction # [protected]
To HDFC bank Sathya gobi account

Please do the needful

I bought the Butterfly tower fan windy plus. it is only 11 months since the item was purchased. The material was some problem 1 month ago. There is no point in telling the concerned agency many times about this. So i request you to send the appropriate service person to fix the item. The bill i purchased is attached.

I have purchased[protected] AC on arakonam sathya store. During purchase salesman rajesh informed[protected] before 3.00pm assured installed actually. So only I have purchased AC. But still 8.00 pm nobody come to install. This is worst experience I got. I don't want AC. I need to return.

We bought ultra grinder perfect on 7th March 2021 from porur branch and it is not grinding rice. It takes close to two hours to grind 1kg rice. Need to check the grinding stone and replacement or issue should be resolved.

Today 02.04.2021 satya agency tnagar delivered sony x8000h 43inch tv and sony ht s20r home theater. In home theater set, woofer edge got damaged. Box also got wound at the same place where woofer edge placed. Home theater looks shaggy and old

I need immediate replacement of sony home theater

I have ordered tv and home theater on 28.03.2021. They agreed to deliver on 31st match 2021. But delayed delivery taken place on 2nd April 2021

I have bought refrigerator and other home appliances in satya tnagar, but this is not satisfactory

Awaiting for your response
Contact number: [protected]

We have bought Samsung AC from Sathya covai branch.
They have committed delivery with in 2 days but now it’s been more than 3 days. No support from customer care and sales officer .

Haier ac outside fan not working and inside ac air not comining

Hello Sir/ Madam

I am really frustrated on Sathya order delivery and demo on convection oven delay. My mobile no:- [protected].
You shall check my billing details using my mobile number. I recently purchased oven and ac recently from Sathya showroom in Chidhambaram. I regularly followed up for oven delivery and for demo no one visited or even call and inform me on the demo.
Regarding AC I haven’t receive yet.

Most sad part is, i only follow for order delivery and demo. No gone from Sathya response to my order.

If this mail goes to concern department. Please check and help to resolve my issue.

Thanks
Dinesh

The Air cooler is not working which bought on 28th March 2021.
Within a day the Air cooler not functioning. Very much disappointed. Please check and replace the item.

Air cooler model :
USHA AIR COOLER 20L STELLAR 20SP1 WHITE PC

Today (25.03.21) at 1.30 pm at Bypass Road Branch Satya Agency in Madurai I approached the seller to buy the washing machine in installments in my wife's name and after looking at some models I went to their accounting staff to see if my wife is eligible for the loan and asked who she should buy from  Aadhar asked for pan card details and while saying all this he asked my wife which bank I called Indian Overseas Bank (IOB) to which she said she could not lend me the next minute.  After asking why, he said he wanted a cheque and thought for a while.  And if the IOB looked at me as a level, I asked him if it was a federal bank and he said no more slapping me in the face without even looking at my eligibility.

My Name is Pravin L, I have purchased Orient Air cooler in sathya agency coimbatore 100 feet road on 20-Mar-21. They told me as they would give cash back for the product of Rs. 890, we have purchased a headphone of Rs.1600. We paid remaining amount for headphone after cash back Rs.890 out of 1600(headphone cost). After a day we came to know, boat headphone is having some problem in overhead sole came out, not sticking properly. We contacted the store and reported incident to exchange and they also agreed to exchange. We have checked all other boat headphone all of them having same problem, when we conveyed that to sales person/Manager(S.Imdath). He was asking us to stick the headphone with glue. How can the answer from sales person comes like this manner. We have argued for another headphone which is 2000 Rs, we agree to pay extra 500 Rs for the new headphone, but sales manager not agreeing with our decision. He was asking us to pay whole 2000 Rs, which cash back would not comes for this. Kindly give me the solution asap. Below is my detail.

Name: Pravin L
Ph.No: [protected]
Date of incident : 23-Mar-21

I'm purchase in Sathya Mobile showroom in tuticorin oppo F17 Pro no offer give and again my friend also purchase in Mobile same showroom in give free offer in two products. I'm totally disagree dissatisfied. Next time I'm not Sathya showroom in not purchase. Poorivaka Mobile is best offer customer service best.

We paid full amount for haier fridge, they didn't delivery till. Yet to come... Worst customer service from sathya showroom bad behavior not proper response they told fridge will come at 12 March 2021 but we are till date... They didn't atten our calls... Plz kindly send our haier fridge immediately

I'm Daikin 1.8 ton AC ordered 09/03/2021, but so far deliver product this time..

We purchased a whirlpool refrigerator in the month of January 2020, from your agency Ooty branch.and in the month of December 2020, there was some issue and we have given a complaint to the shop immediately and they said that there was some problem with the compressor. Now it is more than three months and I have complained many times but the issue is not sorted out till now. Poor customer care service and I really regret for purchasing from your agency. Within a week if the problem is not sorted out, I want a replacement with a new Refrigerator. If the issue still persists, i have no other option than taking it to the Consumer Court and deal Legally!

Contact Number : [protected]

The cooler pump is not working, and while running burning smell is coming