[Resolved]  Sathya Agencies — Complaint regarding fraud

Address:

Kanchipuram

Hi madam/sir,
I bought a Sony 55inch tv modelx9500g recently date:30/11/2020 from Sathya agencies (Kanchipuram) branch.I asked them for a new tv, I had told them several times that I will only buy a new tv, not an old one or a displayed model tv.i had paid rupees 105000 for the tv.But the model given to me is a old tv which had been used for model display in vellore showroom and the used tv is already one and half years old, the lcd usage hours of the tv shows that it had been used for 3598 hours.So with due respect the client who told me that it is a new tv is Srini ([protected]) from Kanchipuram branch, My parents request is to replace the tv with another model in Sony or refund the entired paid sum.

Remember this incident has tarnished the trust I had kept in Sathya agencies, which did a dirty job of selling an already used led tv as a new tv.hence I will attach all the photos

selling a old tv as a new tv is such a crime, because it’s my fathers hard earned money, because it’s completely a dirty act, which really hurt me a lot and gave me emotional stress and pain