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Sathya Agencies Complaints & Reviews

2.9
Updated: Oct 30, 2025
Complaints 752
Resolved
347
Unresolved
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Sathya Agencies reviews & complaints page 18

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M
mohana ramsunder
from Delhi, Delhi
Dec 17, 2020
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Address: 56/4A,CDS, CHENNAI PATTINAM, AMMAPET TIRUPORUR TK KANCHIPURAM DT TAMILNADU 603108

I bought a new samsung 40"HD Tv in February, 2018. All of a sudden it stopped working.no picture and no sound. Kindly send me your service people to attend the fault and oblige.
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

[protected]/[protected]
mohana ramsunder's [Complaint's author] reply, Dec 20, 2020
Sir,
Thank you, person came from Samsung and he informed us that the display unit has gone ( picture tube ) and to repair the charges will be around Rs. 18000/- . we bought this from you paying Rs. 36000/- just couple of years back .it is too much to spend this amount . i would be happy if you could request Mr. Francis to look into this matter and talk to us . awaiting response .
Dear Sir/Madam,

Greetings from Sathya.

We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

Awaiting your response,

With regards,

SATHYA CRM
[protected]/[protected]
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    A
    Adithyan7d
    from Powai, Maharashtra
    Dec 8, 2020
    Resolved
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    Resolved

    Complaint regarding fraud

    Address: Kanchipuram

    Hi madam/sir,
    I bought a Sony 55inch tv modelx9500g recently date:30/11/2020 from Sathya agencies (Kanchipuram) branch.I asked them for a new tv, I had told them several times that I will only buy a new tv, not an old one or a displayed model tv.i had paid rupees 105000 for the tv.But the model given to me is a old tv which had been used for model display in vellore showroom and the used tv is already one and half years old, the lcd...
    +4 photos
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    A
    Adithyan7d
    from Powai, Maharashtra
    Dec 8, 2020
    Resolved
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    Resolved

    Regarding sony 4k tv 55 inch tv x9500g

    Address: Kanchipuram

    Hi madam/sir,
    I bought a Sony 55inch tv modelx9500g recently date:30/11/2020 from Sathya agencies (Kanchipuram) branch.I asked them for a new tv, I had told them several times that I will only buy a new tv, not an old one or a displayed model tv.i had paid rupees 105000 for the tv.But the model given to me is a old tv which had been used for model display in vellore showroom and the used tv is already one and half years old, the lcd...
    +4 photos
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    S
    Sridhar15
    Dec 8, 2020
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    Address: Chennai villivakkam

    I have ordered an product in villivakkam Sathya showroom a week before but till now I have not received the product and no response till now from your side I was keep on calling the showroom but till now I have not received the product
    Dear Sir/Madam,

    Greetings from Sathya.

    We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

    Assuring our best of services always,

    With regards,

    SATHYA CRM

    [protected]/[protected]
    Dear Sir/Madam,

    Greetings from Sathya.

    We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

    Awaiting your response,

    With regards,

    SATHYA CRM
    [protected]/[protected]
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      D
      David selvaraj s
      from Powai, Maharashtra
      Dec 8, 2020
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      Address: 15F/1 kattupillaiyar koil street, Ramanathapuram623501
      Website: Dvd

      ராமநாதபுரம் சத்யா ஏஜென்ஸியில் பலமுறை புகார் அளித்தும் இதுவரை வந்து பார்த்து சரி செய்யவில்லை.
      Dear Sir/Madam,

      Greetings from Sathya.

      We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

      Assuring our best of services always,

      With regards,

      SATHYA CRM

      [protected]/[protected]
      Dear Sir/Madam,

      Greetings from Sathya.

      We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

      Awaiting your response,

      With regards,

      SATHYA CRM
      [protected]/[protected]
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        M
        Maharajan Maha
        from Delhi, Delhi
        Dec 6, 2020
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        Address: Pallikaranai

        December 1st we ordered whirlpool washing machine 7.5 kg bloom wash in Medavakkam branch. While explaining they mention the model has heater option. But they supplied without heater option. Then enquired they told whirlpool now stopped heater option in washing machine, then I checked Sathiya online shopping I observed heater model is available. Then I checked with Branch, they told now stock not available in whirlpool. I am not happy with their response. I asked them to exchange and give heater model, but they are not responding. My first experience in sathya is very bad. I hope this complaint team will solve my issue.
        Dear Sir/Madam,

        Greetings from Sathya.

        We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

        Assuring our best of services always,

        With regards,

        SATHYA CRM

        [protected]/[protected]
        Maharajan Maha's [Complaint's author] reply, Jan 5, 2021
        9566288712
        Dear Sir/Madam,

        Greetings from Sathya.

        We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

        Awaiting your response,

        With regards,

        SATHYA CRM
        [protected]/[protected]
        Maharajan Maha's [Complaint's author] reply, Jan 5, 2021
        9566288712
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          A
          Ajees kumar
          from Powai, Maharashtra
          Dec 1, 2020
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          Armstrong smart TV-Theni branch

          Address: No:15,IOB back side RASINGAPURAM (VO) Bodinayakkanur

          I bought Armstrag smart TV on 28th Nov. Theni branch. They had said that installation 30th Nov. Well speech sales executive Mr. Sathish on time installation. But technician not bring wall mount clamp & un eligible customer survice.
          More than 3 days not install the TV.
          At present Ex. Not pick my call also.
          Find the enclosed my invoice blw...
          +1 photos
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          L
          Lakshmi Nivas
          Nov 28, 2020
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          Address: Kovilpatti

          E2 error problem
          Dear Sir/Madam,

          Greetings from Sathya.

          We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

          Assuring our best of services always,

          With regards,

          SATHYA CRM

          [protected]/[protected]
          Dear Sir/Madam,

          Greetings from Sathya.

          We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

          Awaiting your response,

          With regards,

          SATHYA CRM
          [protected]/[protected]
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            K
            kasim S
            Nov 23, 2020
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            Address: No.E4/246 d.snagar New otteri vandalur ch 48

            I bought Haier 55 inch tv but there is one problem with display lot of black marks in display please help me Haier incharge of Sathya showroom mr Rakesh is not obeying I booked tv 13.11.20 delivered in 15.11.20 installed in 17.11.20 complaint raised in 18 11 20
            Dear Sir/Madam,

            Greetings from Sathya.

            We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

            Assuring our best of services always,

            With regards,

            SATHYA CRM

            [protected]/[protected]
            kasim S's [Complaint's author] reply, Dec 7, 2020
            Mohammed kasim 7418681202
            Mohammed kasim [protected]
            Sathya mudichur rd Tambaram
            Solved my problem 😅 today (07.12.2020) replaced my Haier 55 inch tv thanks a lot to Sathya showroom and mr Rakesh Haier tv incharge good talented person for selling iam giving 5star to Rakesh and Sathya showroom mudichur rd and all over the world pls don't mistake me previous complaint thanks thanks a lot.
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              G
              Giri004
              Nov 15, 2020
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              Address: 2/60-1,Ayyappan kovil street, Poosaripatti,Pollachi

              As on 10/11/2020 I bought LED LG tv on sathya agencies at Pollachi branch. Still now there is no installation process done, so please take necessary action to install the TV
              Dear Sir/Madam,

              Greetings from Sathya.

              We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

              Assuring our best of services always,

              With regards,

              SATHYA CRM

              [protected]/[protected]
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                S
                Sssarsa22
                Nov 12, 2020
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                Dear sir
                I am Sreevidya C R, working as manager in Canara bank madurai.I purchased an Air conditioner in 100 feet road coimbatore.Since I am in madurai, I have transferred amount of RS.37500 on 11.11.2020 for purchase of Voltas AC 1.5 ton .I requested them to install on the same day to my residence Karamadai, mettupalay a ma, but the manager refused and informed me that today 12.11.2020 it will be installed.
                As on now nothing happened and no installation taken place.Even being a branch manager in busy schedule I was following up with the branch more than ten times .I have never seen a worst service like this.
                A need to be fulfilled at the time of requirement.If not that is not needed afterwords.
                Hence I request your good self to make arrangements for installation of the product today, if not I don't need the product.
                Thanks and Regards
                Sreevidya C R
                Branch manager
                Canara bank
                Madurai
                +1 photos
                Verified Support
                Nov 15, 2020
                Sathya Agencies Customer Care's response
                Dear Sir/Madam,

                Greetings from Sathya.

                We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                Assuring our best of services always,

                With regards,

                SATHYA CRM

                [protected]/[protected]
                Verified Support
                Dec 14, 2020
                Sathya Agencies Customer Care's response
                Dear Customer.

                Greetings from Sathya.

                On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                Looking forward to serve you always,

                With regards,

                SATHYA CRM
                [protected]/[protected]
                Verified Support
                Jan 02, 2021
                Sathya Agencies Customer Care's response
                Dear Customer.

                Greetings from Sathya.

                On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                Looking forward to serve you always,

                With regards,

                SATHYA CRM
                [protected]/[protected]
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                  P
                  pandiyan
                  from Palghat, Kerala
                  Nov 11, 2020
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                  Address: 2/196 mettuthandalam Main road .Thiruporur. Pin code 603110

                  Dear Sir/ Madam
                  My Panasonic TV fx650D 4K HDR Smart TV, The TV picture clarity is not good, The black mark in the screen, and not good clarity, and some times lines comes in the picture.
                  Kindly to solve the problem as an urgent basis. in the short time we facing so many problem in this brand and i am unhappy for this product, I request to you to change new TV
                  Verified Support
                  Nov 12, 2020
                  Sathya Agencies Customer Care's response
                  Dear Sir/Madam,

                  Greetings from Sathya.

                  We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                  Assuring our best of services always,

                  With regards,

                  SATHYA CRM

                  [protected]/[protected]
                  Verified Support
                  Dec 14, 2020
                  Sathya Agencies Customer Care's response
                  Dear Customer.

                  Greetings from Sathya.

                  On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                  Looking forward to serve you always,

                  With regards,

                  SATHYA CRM
                  [protected]/[protected]
                  Verified Support
                  Jan 02, 2021
                  Sathya Agencies Customer Care's response
                  Dear Customer.

                  Greetings from Sathya.

                  On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                  Looking forward to serve you always,

                  With regards,

                  SATHYA CRM
                  [protected]/[protected]
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                    S
                    Sakthi06
                    Nov 10, 2020
                    Resolved
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                    Resolved

                    I had purchase haier fridge in perambalur sathya agencies on 31.12.2016. Fridge compreser not working properly. I gave complaint in branch before 30 days. Yet to no one technicians come to home. I call to trichy haier customer care also 3 to 4 times. But no answer from there. Perambalur office also not good. Customer satisfaction not good. I thought why i purchased the fridge in perambalur sathya agencies.
                    Dec 14, 2020
                    Complaint marked as Resolved 
                    Haier fridge complaint resolved. Thank you Sir/Madam
                    Nov 10, 2020
                    Updated by Sakthi06
                    Haier customer care service office trichy not good also not working
                    Verified Support
                    Nov 11, 2020
                    Sathya Agencies Customer Care's response
                    Dear Sir/Madam,

                    Greetings from Sathya.

                    We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                    Assuring our best of services always,

                    With regards,

                    SATHYA CRM

                    [protected]/[protected]
                    Verified Support
                    Dec 14, 2020
                    Sathya Agencies Customer Care's response
                    Dear Customer.

                    Greetings from Sathya.

                    On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                    Looking forward to serve you always,

                    With regards,

                    SATHYA CRM
                    [protected]/[protected]
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                      M
                      Manju sri
                      Nov 8, 2020
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                      Buyed home theatre 4 days ago...still no one come for installation set up...we tied of making phone call to service center in cuddalore branch. Please help out on returning products and payback cash . Its a kind request from us
                      Verified Support
                      Nov 11, 2020
                      Sathya Agencies Customer Care's response
                      Dear Sir/Madam,

                      Greetings from Sathya.

                      We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                      Assuring our best of services always,

                      With regards,

                      SATHYA CRM

                      [protected]/[protected]
                      Verified Support
                      Dec 14, 2020
                      Sathya Agencies Customer Care's response
                      Dear Sir/Madam,

                      Greetings from Sathya.

                      We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

                      Awaiting your response,

                      With regards,

                      SATHYA CRM
                      [protected]/[protected]
                      Verified Support
                      Jan 02, 2021
                      Sathya Agencies Customer Care's response
                      Dear Customer.

                      Greetings from Sathya.

                      On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                      Looking forward to serve you always,

                      With regards,

                      SATHYA CRM
                      [protected]/[protected]
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                        I
                        Idon'tknow
                        Nov 3, 2020
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                        Address: 1/2 Thendral Nagar, Sathuvachari, Vellore - 632 004

                        I had purchased a mobile(Vivo Y20) on 24.10.2020 from Sathya (Add: 1/2 Thendral Nagar, Sathuvachari, Vellore - 632 004). We asked the sales executive (Mr. Mohan Raj K) to show best mobiles under 10-12k. We were shown Vivo Y20 and Vivo Y30 and given few specs details about them. When we asked about front camera we were said that both are same "16MP". Then I personally asked him to show Redmi note 9 pro and specs were good and we asked him which will be good for us. He said Vivo Y20 will only be good. More than anything I trusted this experience and knowledge and purchased it. Later after coming back home when we realized camera quality is really bad, it was just "8 MP". I seriously cannot accept to spend hard earned money this way. I just want them to change this phone. I trusted him and he had misused it. On asking them to tan actions he claims that he has shown us a tag that says all the specs but there was no mention of front camera in them. Please consider my issue and take necessary steps. I have all the accessories and papers that came along with phone as such. Herewith attach a copy of bill and specs tag for proof.
                        +2 photos
                        Verified Support
                        Nov 05, 2020
                        Sathya Agencies Customer Care's response
                        Dear Sir,

                        Greetings from Sathya.

                        We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                        Assuring our best of services always.

                        With regards,

                        SATHYA CRM
                        [protected]/[protected]
                        Nov 10, 2020
                        Updated by Idon'tknow
                        Sir, please take necessary actions at earliest possible.
                        Verified Support
                        Dec 14, 2020
                        Sathya Agencies Customer Care's response
                        Dear Customer.

                        Greetings from Sathya.

                        On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

                        Looking forward to serve you always,

                        With regards,

                        SATHYA CRM
                        [protected]/[protected]
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                          R
                          Ramky42
                          Oct 27, 2020
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                          Address: Sathyamangalam

                          Hi,
                          I buy a mobile in Sathya showroom, with a accident damage policy in bajaj insurance. My mobile was accidental broken so I claimed for a policy. I received a claim amount but they didn't giving my mobile for repair. I asked for proof was my mobile what happened they didn't giving a proper response. Please make it as possible reason. Insurance ref id: 201******196
                          Dear Sir/Madam,

                          Greetings from Sathya.

                          We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                          Assuring our best of services always,

                          With regards,

                          SATHYA CRM

                          [protected]/[protected]
                          Dear Sir/Madam,

                          Greetings from Sathya.

                          We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

                          Awaiting your response,

                          With regards,

                          SATHYA CRM
                          [protected]/[protected]
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                            S
                            sakthivelsha
                            Oct 24, 2020
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                            Address: No10 Kundrathur mainroad,mangadu.

                            I bought a new refrigerator on[protected] in full cash payment. But commissioning not done for still now, I contact to customer care but response.
                            Oct 24, 2020
                            Updated by sakthivelsha
                            I bought a new refrigerator on[protected] in full cash payment. But commissioning not done for still now[protected], I contact to customer care but no response.
                            Verified Support
                            Oct 26, 2020
                            Sathya Agencies Customer Care's response
                            Dear Sir/Madam,

                            Greetings from Sathya.

                            We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                            Assuring our best of services always,

                            With regards,

                            SATHYA CRM

                            [protected]/[protected]
                            Verified Support
                            Oct 27, 2020
                            Sathya Agencies Customer Care's response
                            Dear Sir/Madam,

                            Greetings from Sathya.

                            We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

                            Awaiting your response,

                            With regards,

                            SATHYA CRM
                            [protected]/[protected]
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                              P
                              PrabhakaranJayabalan
                              Oct 23, 2020
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                              50inch VIDEOCON LED TV Display is not working

                              Address: SATHYA Agencies Pvt Ltd, No.678, Pandit Jawaharlal Nehru Road, Near Gandhi Statue, Viluppuram, Tamil Nadu 605602

                              Hi team,
                              I’ve registered for complaint in Sathya-showroom in Villupuram on June 2019 as TV Display is not working and we requested complaint booking for change of it. Our complaint was not raised online for 02 full weeks and even after visiting the Villupuram Sathya showroom. Atlast complaint booking was also done from our end.

                              And then, we had 02 service persons (aged 20-23) to address our issue after the complaint...
                              +4 photos
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                              P
                              prabupitchaikani
                              Oct 20, 2020
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                              Address: Theni

                              Sir, I have purchased a new whirlpool refrigerator before 4 days which was damaged and I have raised a request to the sathya store and they have replaced the refrigerator but the replaced refrigerator has some accessories missing and lot of scratches inside .., I'm not have a feeling of buying a new fridge totally disappointed, , its looks like a used one, so please kindly solve my issue do needful ., Thank you
                              +2 photos
                              Verified Support
                              Oct 24, 2020
                              Sathya Agencies Customer Care's response
                              Dear Sir/Madam,

                              Greetings from Sathya.

                              We regret the inconvenience caused. Please share your mobile no, so that our customer care executive can contact you.

                              Assuring our best of services always,

                              With regards,

                              SATHYA CRM

                              [protected]/[protected]
                              Verified Support
                              Oct 27, 2020
                              Sathya Agencies Customer Care's response
                              Dear Sir/Madam,

                              Greetings from Sathya.

                              We await your response on our earlier communication. Please share your Contact/ Invoice number, so that we can resolve your escalation in priority.

                              Awaiting your response,

                              With regards,

                              SATHYA CRM
                              [protected]/[protected]
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                                K
                                kumar-
                                Oct 13, 2020
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                                Address: A.Radhakrishnan 36/1 , Middle Street Chinnamalaikuntru Village Ettayapuram Taluka Mobile no-9629573376

                                Dear sathya Agencies

                                I am purchased butterfly grinder dated on 22.10.2019 last one week Grinder is not working please attend the machine immediately.
                                +1 photos
                                Dear Sir,

                                Greetings from Sathya.

                                We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

                                Assuring our best of services always.

                                With regards,

                                SATHYA CRM
                                [protected]/[protected]
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