[Resolved]  Sathya Agencies — Complaint - Regarding TV purchase

I bought a TV (Haier 50 inch ) @, sathya Sathyamangalam showroom. Firstly They said they would delivered @my home in Coimbatore. the deliver wasn't proper they asked me to take myself from Coimbatore oppanaKara Street sathya showroom where I spent 600 rupees to take from there. When installation was done properly . We noticed that the screen is damaged. And again we raised a complain @sathya there wasn't a proper response. after which my mother went to Sathya Sathyamangalam showroom they asked to give 2 days time to deliver. We gave 2 days time . And again they asked us to take the delivery by ourself. We spent 300 rupees to take delievery. As the installation was done we noticed that it was a demo piece which was shown to us in showroom.

The customer support executive and the response is not properly maintained. I need an new unopened tv as we have given several thousands to buy the TV. I need a fresh Tv to have and this is not a proper service at all. I have attached the pictures of the delivered Tv(damaged one), bill copy, demo tv shown in showroom and also the same demo tv has been installed in the home. Please do the needful as soon as possible. We require the immediate response
Was this information helpful?
No (0)
Yes (0)
Jun 6, 2023
Complaint marked as Resolved 
Verified Support
Mar 21, 2023
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
Verified Support
Mar 21, 2023
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Apr 14, 2023
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sathya Agencies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    736
    Pending
    321
    Resolved
    344
    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    View all Sathya Agencies contact information