[Resolved] Sathya Agencies — Defective product sent by online team

Ramjee Panayur

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 603103
Website:	m.sathya.in/default.aspx

I ordered pedestal fan in SBSO-12558

I received a damaged part and couldnt assemble the set.

Within an hour of delivery I tried all means to reach Sathya agencies to return the product and get a refund.

I tried calling the number that they have published on their website 91 [protected] / [protected] however no response from Sathya and a person called and asked me to call [protected]. But no one picked the other number. Such a frustrating experience

Please help in refund for the product from Sathya

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Jul 27, 2017

Complaint marked as Resolved

Sathya customer Helpdesk team instructed to reach the nearby store to get the fan replaced and also assisted in calling the local store to provide required help to change the fan. This is resolved now

Sathya Agencies customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We await your response on the above email. Request you to share your contact/invoice number, so as to get in touch and resolve your service issue.

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]