[Resolved] Sathya Agencies — exchange the products | |
Dear team, We bought a fridge in purasaiwalkam branch last week 26/05/2018. Before billing we were informed to the sales person person as it's exchange process, however he couldn't mentioned in the bill. It leads to the old fridge has not been taken from home and he increased transportation cost also included in the bill. Before purchasing they giving false commitment for the sales. This is really unacceptable from the showroom. Kindly do your help on this. Please find the below bill details. Customer name - durai Invoice number - [protected] Sales person - hari babu Internal document number - [protected] Thanks for understanding! Regards Balaji (On behalf of durai - owner of the product) Cell [protected] Was this information helpful? | |
Jun 5, 2018 Complaint marked as Resolved Hi Team,
Really appreciate Ms. Dhana lakshmi who helped me to close the issue, she was following up until the issue is resolved. Also I would like to appreciate Sathya Agencies compliance team, because I had never seen as any other company giving first importance to resolve the customer problem..
Thanks a lot team
Regards
Balaji Sathya Agencies customer support has been notified about the posted complaint. Verified Support Jun 03, 2018 Sathya Agencies Customer Care's response Dear Sir, Greetings from Sathya. We regret the inconvenience caused. We assure you that we will resolve your complaint positively. Assuring our best of services always. With regards, SATHYA CRM [protected]/[protected] | |
 1 Comment | |
Comments
I bought a grinder before 6months.now while using I am getting huge noise and it's not working properly. Registering complaint for the past 1 month. Very worst response from sathya and also sowbaghya customer care. They don't value their customers at all.
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+91 46 1232 4985
+91 46 1420 0985
370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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