Sathya Agencies — Faulty LG LED TV Delivered by Sathya Stores Kolathoor

Sathya Agencies — Faulty LG LED TV Delivered by Sathya Stores Kolathoor

K Kiran Kothandaraman Mar 6, 2023 Mar 7, 2023 This thread was updated on Mar 7, 2023

Hi we purchased a TV from, Sathya Stores Kolathoor at the following address on Dec 2022 Kolathoor PlotNo.42, D.No.21/2, 1st Main Road, Ram Nagar, Near SBM TVS Showroom, Peravallur, Chennai 600082 [protected] The TV was faulty with black sparks at the edge of TV, this was found on the first day the TV was delivered the same was notified to Sathya stored, who agreed to change it, it been 3 months and we still being given false information that TV will be changed today, tomorrow, this has been happening for 3 months, the person of contact at the stores is Kavitha Was this information helpful? No (0) Yes (0)

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Sathya Agencies Customer Care

from Thoothukudi, Tamil Nadu

Mar 7, 2023

Verified Support

Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

Kiran Kothandaraman's [Complaint's author] reply, Mar 16, 2023

Hello Sir,
The contact details are available with your stores people, please can I have some updates, on when this issue can be resolved, we were told it will be solved by 1 week, we are almost there, we have been very patiently waiting since Dec 2022, kindly help to resolve this issue quickly

Thanks
Kiran