| Address: | Sathya Agency, 100 feet Road, Gandhipuram, coimbatore |
My Name is Pravin L, I have purchased Orient Air cooler in sathya agency coimbatore 100 feet road on 20-Mar-21. They told me as they would give cash back for the product of Rs. 890, we have purchased a headphone of Rs.1600. We paid remaining amount for headphone after cash back Rs.890 out of 1600(headphone cost). After a day we came to know, boat headphone is having some problem in overhead sole came out, not sticking properly. We contacted the store and reported incident to exchange and they also agreed to exchange. We have checked all other boat headphone all of them having same problem, when we conveyed that to sales person/Manager(S.Imdath). He was asking us to stick the headphone with glue. How can the answer from sales person comes like this manner. We have argued for another headphone which is 2000 Rs, we agree to pay extra 500 Rs for the new headphone, but sales manager not agreeing with our decision. He was asking us to pay whole 2000 Rs, which cash back would not comes for this. Kindly give me the solution asap. Below is my detail.
Name: Pravin L
Ph.No: [protected]
Date of incident : 23-Mar-21
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