[Resolved]  Sathya Agencies — Hisense Led 43A6H Invoice. 220038CH22003637 no 2

I have purchase the mentioned TV for Rs 31099 In west tambaram.
And I said them I will pay 15000 and balance by credit card but they said I have a cash back of 1500 and no cost EMI with kotak bank without additional charges.
But when they completed the process the total cost reached 33500.
When I enquired with the service person he informed me that there is surcharges and the staff didn't inform me correctly.
And the other thing is sales person said that there is a offer in this television with 5 years extended warranty without any additional charges.
But I came to know when I received the invoice I have to pay additional charges for warranty.
The next thing is the salesman promised about the installation in 48 hours.
But still the installation is not completed.
Or no information when it will be completed.

the salesman are fooling the customers.

I have spend 34000 including delivery which should have been 28000.

Additionally I paid delivery charges of 500
Additionally paid 3300 for warranty didn't ask for.
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Oct 28, 2022
Complaint marked as Resolved 
resolved
Verified Support
Oct 10, 2022
Sathya Agencies Customer Care's response
Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Oct 19, 2022
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Oct 23, 2022
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Oct 27, 2022
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
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