Sathya Agencies — non refund of money

benzigarr

from Tirunelveli, Tamil Nadu

Address:

4-306K CMC NAGER, 629204

Dear sir
I have paid amount rs 34000 for purchase of air conditioner (Ac) on 12/11/2019 as my house ac became defective. Subsequently within an hour i cancelled the order as my home ac became alright. This cancellation of order happened before delivery of the item from your showroom at nagercoil. The refund was not effected from your end sofar. Kindly settle the issuse
By a. Benzigar rajan mobile [protected]

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Verified Support

Nov 20, 2019

Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]

Nov 28, 2019

Updated by benzigarr Pl expedite the refund of money

Dec 02, 2019

Updated by benzigarr THE REFUND IS PENDING WITH YOU FOR THE LAST 20 DAYS .PL TAKE PROACTIVE STEPS TO RESOLVE THE ISSUSE .THE KEEPING CUSTOMER MONEY IS ACRIME .YOU HAVE TO NOTE IT

Dec 16, 2019

Updated by benzigarr Hello above complaint is pending with you for more than a month . Do you people are beggars to keep others money? Also it is highly regrettable to note no reply from your side for my complaints Matter very urgent You have to resolve it immediately

Dec 17, 2019

Updated by benzigarr Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
what positive action you have taken ?

Dec 18, 2019

Updated by benzigarr Pl resolve my grievance regarding none payment refund money Your inert action is highly idiotic and non sense .YOU HAVE TO OFFER YOUR COMMENT WHEN A GRIVEANCE IS POSTED. BEHAVE YOURSELF

Verified Support

Feb 11, 2020

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]