[Resolved] Sathya Agencies — Not working AC

Karthic Srinivasan

Jul 13, 2022

Address:

chidambaram

I have purchased LG AC from Sathya on March 28 2022. AC was not working from June 17 and later I complained this problem to Sathya. Service Executive checked and told that PCB board is not working . Then they took 5 days to change PCB board and afterwards they found that Motor is also not working.
They took another 4 days to change the Motor. Again AC is not working from July 8.
I was so much depressed that again it was not working . I asked for replacement of AC from Sathya showroom, but they are not replying properly. Please help

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Jul 21, 2022

Complaint marked as Resolved

Resolved

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Comments

Sathya Agencies Customer Care

from Thoothukudi, Tamil Nadu

Jul 14, 2022

Verified Support

Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

Karthic Srinivasan

Jul 18, 2022

Hi,
Till now i won't receive any acceptance of replacement of the new product.
Please consider this as urgent and help me to get a permanent solution for this issue.
Regards,
Karthic Srinivasan

Sathya Agencies Customer Care

from Thoothukudi, Tamil Nadu

Jul 21, 2022

Verified Support

Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]