Sathya Agencies — Not yet received gift pending so long

Dear team,

It is almost four months Since I have bought Samsung curd mastero double door fridge and IFB washing machine from Sathya Cuddalore branch. During purchase they have promised for some gifts, but after that everytime when I enquire they used to said that gifts were not in Stock and I was in waiting list to receive that gift. May I know how long should I wait, It is really not acceptable.