[Resolved]  Sathya Agencies — Panasonic 1.5 ton 5 Star Air Conditioning (WIFI model)

I purchased the Panasonic Air Conditioner 1.5-ton 5-star 2023 on June 03, 2023, from Sathya Agency, Chennai Thiruvanmiyur branch. They A/C Delivered Ac in Next day without Stabilizer, Delivery guy not informed about missing stabilizer then i have informed Sathya Sales men, he told they were no stock on stabilizer (purchased on 3rd Jun today 14th jun still no stock available)

Then A/C Installation Part, After so many phone call and follow-up Panasonic technician came for installation on 8th June. After Installation, the Installed New A/c Making noise from 8th June to today(14-June) i have informed Satya's sales men, Manager, other staff, Panasonic customer support, Installed Technician no one care and response on above mentioning matter, Because they successfully saled the product there part is over then we need to get all those fault/ damage/ bulls** etc.

First time spending all earned money to purchase high star A/C on Sathya's, Their service before buying is good after purchase one of the worst services they have made me heavy headache. better think twice to shop any high valued house appliance, personally I won't recommend it.
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Jun 16, 2023
Complaint marked as Resolved 
Thanks to Sathya HO for clearing the issue!
Verified Support
Jun 16, 2023
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Jun 16, 2023
Updated by Navaneetha murugan
They cleared noise complaint on yesterday, Serviced guys mentioned hereafter it won't make any noise lets hope for it. Thanks to Sathya HO Tuticorin for shutout the Issue.
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