Sathya Agencies — poor service and non-refund of money

Address:

Coimbatore, Tamil Nadu, 641302

It was in the month of may that i ordered for a chimney worth (Rs.14500) in the coimbatore branch and paid a token advance of (Rs.10000) for booking of tv, 2 ac, oven and a fridge. They promised to deliver the chimney the very next day but took a delay of a week irrespective of continuous follow up from our end. So we cancelled the order as it took more than a week, and due to poor customer service we dint want to buy anything more from your shop and it’s been more than 2 months we have not been refunded the money irrespective of continuous calls. There’s no proper response and they keep giving us fake commitments. This is not the way to treat customers and this is causing me a big problem now and i’m planning to file a complaint with consumer court if there’s no immediate refund of my money. The employees and the manager are very careless about the customers and there’s no value for customers in your outlet.. I’ve experienced a worst service from your end.