Sathya Agencies — Product not received - Order Cancelled - Return my cash

Address:

Madurantakam

Sir/Madam
. I am suresh from Madurantakam. I had paid for Venus Splash 10L water Heater and V Guard V50 Stablizer on 23.10.2022 in Sathya Madurantakam. But that Showroom manager delivered V Guard Stablizer only and venus water heater not delivered due to no stock demo only available.

. Sathya Madurantakam branch manager stated that, he will arrange the water heater from chengalpet branch and delivered u r address on tomorrow (24.10.2022).

. on 24.10.2022, the branch manager don't call to me for arranged that water heater. I called to manager on 24.10.2022 A.N. He told all staffs are busy in sales after two hours delivered water heater to u r home directly. I was wait at 5.30 p.m.. Then i called to manager at 5.40 p.m. He told delivery van broke down in singaperumal koil so for late and he fixed delivery time at 09.00 p.m. But he don't delivered.

. Hence, i cancelled my purchase of water heater. He assured with in three days u r cash settle through bank account, i shared my wife's bank account details to branch mobile number. After 3 days my cash not settled by cash or bank account. I separately complaint to sathya customer care from 25.10.2022 to 28.10.2022. All called audios are recorded by me. I was very mentally affected this issue.
I need u r support. Kindly settle my cash immediately.

Very worst customer service in satya, Madurantakam Branch and Amount variation of every product in that branch vs sathya online site.

Please find the attached file