[Resolved] Sathya Agencies — sathya agencies- worst customer service and response - full of false commitments

 
1 Review
 Sivaraj33 on Oct 19, 2017
Sowbaghya wet grinder bought @Sathya Agencies medavakkam stopped working on 09-Oct. Same problem 1 month back took 15 days, more than 30 times of calling and 2 times visiting showroom to send technician and resolve. This time complaint registered on 10-Oct and no support inspite of daily calling. Returned the product today- no escalation structure.

sathya agencies- worst customer service and response - full of false commitments
Complaint marked as Resolved Oct 23, 2017
Faulty product was given to Sathya Agencies Medavakkam Showroom. Repair work completed and i was notified to collect the product back on 22-Oct.

Complaint Status


[Oct 20, 2017] Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
Sathya Agencies Customer Care's response, Oct 21, 2017
Dear Customer,

Greetings from Sathya.

We regret the inconvenience caused. Our representative will reach you soon & help you with your complaint.

Assuring you the best of our service,

With regards,

SATHYA CRM
[protected]/[protected]
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    Customer satisfaction rating
    87%
    Complaints
    210
    Pending
    0
    Resolved
    182
    phone
    +91 46 1232 4985
    +91 46 1420 0985
    location
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
    Sathya Agencies - sathya agencies- worst customer service and response - full of false commitments