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Sathya Agencies

[Resolved]  Sathya Agencies — Sealed pack component missing.

Address:Chennai, Tamil Nadu, 603204
Website:www.sathya.in

I have made a purchase of a orient tornado ii model and a essential screw to hold the fan head is missing. They have installed the product but it is un-usable. Also, how the parts is missing in the new product.
The customer care is very poor and since today they are not receiving my calls.
As, i suspect there is something they might have opened the product and then scaled back, in that process the part gone missing.

Please, look into this issue as the product is un-usable till the screw is attached. At lest new product should be intact and not missing any component. I have paid installation and delivery changes also separately.
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Jun 13, 2017
Complaint marked as Resolved 
Sathya Agencies customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya.

We acknowledge the receipt of your complaint. We regret the inconvenience caused to you. Please share your contact/invoice number, so that one of Our Customer Service Executive will get in touch with you and resolve your issues.

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
May 04, 2017
Updated by Aritra Sur Please, find the details:
CASH Bill No. : 2151 Dated : 01/05/2017

Purchased @ Singaperumal Koil
Verified Support
May 13, 2017
Sathya Agencies Customer Care's response Dear Sir,

Greetings from Sathya CRM.

With regard to the above complaint, we had contacted you and resolved the issue by giving a replacement. Please share your feedback for the same.

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 
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Comments

You have made advertisement in all daily paper that a free Bluetooth Speaker for the purchase of all LED TV, But i purchased one Sony KDL-43W800D on 21st at chennai trade centre .

Your people is not offering the Bluetooth Speaker, Kindly clarify .

Pls dont cheat customer
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    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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