Sathya Agencies — Transaction reg.

Address:

Sathya Agencies Pvt. Ltd 289, W Masi St,Madurai,Tamil nadu

I bought an Air Conditioner on 26.04.2022 (Tuesday) from Sathya Stores Pvt. Ltd by swiping my debit card through the POS machine. The transaction was cancelled due to some error, but my money (Rs.43, 050-) was debited on the same day. I complained about this issue in bank. The bank says the transaction was successful. I am in need proper evidence (i.e., 1 week bank statement from 26th April to 3rd May from Sathya agencies Pvt. limit) for further complaint in respective bank. But, they are providing screenshot from MS-Excel which is not eligible as a proof of complaining in bank. kindly look after this.