Sathya Agencies — Tv video is not working audio is playing

Address:

No.3, 1st cross street, Kumaran colony, Perumal Nagar, Pallavaram

Hi, i brought a tv named intec led ij401fhd, now the audio is playing but not the video is playing, since it happened on june 16 we tried to contact the sathya stores madipakkam, but they didn't picked up, today i called them and they to contact customer care, i contacted them they said that the company is closed and we will not take any response for it and told to contact the showroom, i again contacted the showroom and they said we will fil a complaint, why is there right to buy there i just wanted a service and ready to pay for it, why you are doing this. This makes me very frustrated and tensed of it, if you didn't take the responsibility i will file a case in the consumer court for the service you had given and the response you had given, so make the point straight that we want a service and we will pay for it, arrange it quickly.