Sbi And Corporation Bank Of India — Account debited but cash not dispensed

Address:

Mahendragarh, Haryana

Dear Sir, I Jitender an employee in Indian Air Force and currently posted at Air Force Station Bihta, Patna (Bihar) Pin 801103. My SBI Acct No. is [protected] and Card No. is[protected] which is in SBI ADB, Bihta Branch Code is 3038. When I went to my home town Nangal Choudhary, Dist- Mohindergarh, Haryana. On 25th Feb 14 I used Corporation Bank of India’s ATM[protected] and withdrawal Rs.[protected]/- each time). My Acct is debited with Rs.30000/- but I didn’t get cash. After this incident I immediately complaint about this incident to SBI Customer care on 26th Feb which is AT[protected], AT[protected] and AT[protected] but when I contacted them to know my complaint status they replied that they confirmed that transaction was successful. When I again contacted them they replied that contact to your Home Branch for further details. On 31 March 14 I informed to my home branch SBI ADB, Bihta Branch Code is 3038 about this incident TheAsst. Manager SBI ADB, Bihta Branch Mr.Nizam Kumar simply replied that we can’t do anything and told me forget about money& he didn’t give proper response to my complaint. When again I contacted The Branch Manager Mr. Pradeep Kumar he replied same again. His rude behaviour disappointed me. After that I contacted to The Manager of CORPORATION BANK OF INDIA, from where I draw money but he replied that we don’t handle that ATM machine which is handled by a private agency, contact them & when I called them they replied our telly is correct. Now i again contacted to my branch Manager he said to me to check that CCTV Footage and he email to that Branch Manager requested for CCTV Footage but those Footages are not clear. Now I am totally frustratedand suffering economical crunches&need your assistance. Please help me.