SBI Life Insurance Complaints & Reviews

Policy No., [protected], Invested Rs., 1, 75, 525 in 5 Annual premiums.


got back only Rs.1, 36, 961. No explanation given so far. Please do the needful.

I have paid the premium of Rs. 30000/- against my SBI LIfe policy no. [protected] on 11.02.2016 but I am unable to get the payment receipt. Please arrange to send it to my e-mail id No. [protected]@yahoo.co.in at the earliest.
Thanks
H K Wasnik
Indore (MP)

Dear sir,

Complaint Not getting SBI Life Insurance Swadhan Policy Number,
Policy Bond and Premium Receipt

Dear sir, I have one policy of SBI Life swadhan insurance scheme
through State Bank of India Branch-.No12322, Shahjadpur Akbarpur
ambedkar nagar uttar pradesh 224238 Later I transferred my account to
shahjadpur Akbarpur ambedkar nagar uttar pradesh 224238 This Policy
premium deducted by ECS, My SBI Bank SB Account No: [protected]. for
continous from 2011 to every year Premium Amount Rs.523/-Direct
Deducted. But i have not received the Policy Number, Policy Bond and
Premium Receipt till today. so i request you to send it as soon as
possible to my address as well as to my email... Recent deduction:
04-Dec-15, TO TRANSFER-P[protected], [protected]Tr For DDR
SBI-LIFE-I--TRANSFER TO [protected] amount 525
Regards,

my mobile number is [protected], email id- is [protected]@gmail.com

my correspondence add... T BLOCK HOUSE NO-1328, MANGOL PURI NEW DELHI-110083

Dear sir, I am having a SBI life money back policy. As per the policy I should be getting back a certain amount at regular intervals say 4th, 8th, 12th, 16th and 20th year. The 1st survival benefit should come to me during on Sep-2011 and the next survival benefit should come on Sep-2015. SBI disbursed me the 2nd survival benefit in Sep-2015 directly in to my account but I didn't get my 1st amount for Sep-2011. When I checked with them why I didn't get the 1st amount, they said its already disbursed and I received that also and they sent some speed post reference number also POD no EM[protected]IN. But I don't remember that i really received it and to make sure I checked all my accounts and came to know that I didn't receive any such amount. I told them to give some proof that I really received it. When I ask for the proof, they are saying that I didn't receive and asking me to send the cancelled cheque to process the payment. I was asking them why they are not sending any communication like emails, letters or at least a SMS to the customer when some amount is disbursing in all my 10 emails but they are not ready to reply even for a single time. Instead they are replying everything in one word answer. Whatever you ask in pages, they will send some vague reply as if they don't see anything in the email or they don't understand it. They are not accepting that they didn't give the benefit. Instead they are saying I didn't receive my first survival benefit. But the actual is SBI didn't pay the amount and not informed me also so far. I was there in my address only for the past 10 years and I didn't get any speed post from SBI. I should have received this survival benefit 4 yrs before. It clearly shows that SBI is trying to hide the amount and then revealing it after asking for the proof. I should get the survival benefit for the 4th year along with the interest for these 4 years period in to my account as this is the fault from your side or else I'll escalate this issue to high levels. Also I should get communications for all the releases regularly. I made several complaints through their email address. They said I will be receiving the amount but they did not mention anything about the interest which I should get for that even after 2 or 3 emails during the last one month. Then I escalated it to the Grievance redressal officer also but it is of no use. I didn't get any reply after a week. It is really very hard to imagine the people in rural areas to get their hard earned money back from these insurance companies in such scenarios. All should better avoid it. A lesson learned. My policy number is [protected] Money Back - Option 3 This is not a fair customer service and it is a very poor service I experienced. Hope to get some good feedback at least now. Regards, Ramamoorthy

I have paid my SBI Life Insurance premium of Rs 5000/- on September 2, 2015. My policy number is 1J[protected]. I haven't received the receipt yet. There is no option in the portal to generate the receipt. Please send me the receipt at the earliest as I need to upload it for tax rebates under section 80C of the Income Tax Act, 1961.

Hello Sir/Madam, I would like to complaint about fraud agent you have in SBI life insurance. I had taken SBI SUBH NIVESH policy on dated 17th Feb 2015. Below are the policy details: Customer no: 38103261 Policy no:[protected] Agent details: Mrs. Sangeeta Thukral(IA Code:[protected] Phone no: +91 [protected] Agent told me that you need to pay 50000rs for 7 years and you will get approx amount of 6 lakhs rupee after 7 years of maturity. But when I received policy document it is mentioned that you need to pay 50000 rs for 8 years and you will get approx 5 lakhs rupee after maturity. At that time I called agent from which I buy this policy and they told me that they will correct soon. I believed on agents word but they didn't corrected this. Due to my job i need to traveled a lot. Due to this I am unable to complaint to SBI customer care. When I visited SBI life insurance office at Borivali west Mumbai, they told me that they can not do any thing on this and they will not do refund of the amount. Request you to look on this on urgent priority as I need my money back. This is totally fraud done by agent Regards, Hardik Patel +91 [protected]

Sbi Life Insurance — Not provided orginal policy bond and premium deductions receipts


1 Review
Op optaswani on Feb 12, 2015
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Not getting SBI Life Insurance Swadhan Policy Number, Policy Bond and Premium Receipt

Dear sir,
I have one policy of SBI Life swadhan insurance scheme through State Bank of India Branch-.No12322, Shahjadpur Akbarpur ambedkar nagar uttar pradesh 224238
Later I transferred my account to shahjadpur Akbarpur ambedkar nagar uttar pradesh 224238

This Policy premium deducted by ECS, My SBI Bank SB Account No: [protected]. for continous from 2011 to every half year Premium Amount Rs.523/-Direct Deducted. But i have not received the Policy Number, Policy Bond and Premium Receipt till today. so i request you to send it as soon as possible to my address as well as to my email...

Recent deduction: 04-Dec-15, TO TRANSFER-P[protected], [protected]Tr For DDR SBI-LIFE-I--TRANSFER TO [protected] amount 525

I, Sumansmita Sahoo and my husband Mr. Sarbjeet Singh had taken the Shubh Nivesh Policy, Policy Numbers [protected] & [protected] respectively. But we realized that, the policy returns promised to us by the agents were not even close to the real possible returns as mentioned in the Policy documents. Also, we were surprised to see that the calculation page in our policy document were shrinked and printed which made it unreadable and had our Signatures Forged! We could not judge it as signature forged in the 15 days period after receiving policy document so could not cancel it then but now when we showed it the life insurance people refuse to cancel and return our money!

Hi,

I have been told by the Agent that the policy term is 7 years and the the premium to pay is 7 lacs (1 lac every year upto 7 years) and the sum assured is 10 lacs. He also told me that I will get a guaranteed bonus of 6% on the sum assured and with that, I can withdraw the amount in 8th year with total maturity benefits of 11.42 lacs guaranteed. Then I paid the first premium of 1 lac on 30th september using my credit card. Even after 1 month, I did not any call or msg from SBI and after I insist the agent, finally I got some confirmation from SBI Life with my proposal number. At last, I got the policy document on 7th Nov. I wonder to see the policy term is 15 years and the illustration of the premium and benefits is not been signed by me and was actually signed by the agent. and the sum assured was 12.71 lacs and also the policy commencement date is 30th October though i paid the premium on 30th sept. The agent provided me complete wrong information and cheated me. Now I dont want to have the policy and want to cancel the policy. Please let me know the process asap.
Thanks,
Sandeep

This is to submit that I Dr. Meenakshi Chopra bought an insurance Policy no. 1NO32017806 Product Name-: SBI Life-Smart Money Back Gold from a sales excutive Divya Aggarwal by Distance Marketing claiming to be assosciated with SBI Life Insurance. She told me that I would get 4 Money Backs of 15% of the sum insured every 3 years and at the end of the term of 15 years I would get sum insured and bonus as survival benifit. And this was communicated to me by a number of people claiming to be your executives confirming the purchase of this policy by me. I received the policy document in late september 2015 by speed post as I had changed my residence. When I read the document I found to my horror that at the end of the term of 15 years I shall get only 50% of the insured amount and bonus as survival benifit. This is clearly a case of mis-selling of a product by your sales executives. I have phone records to prove that it was said repeatedly sum insured and bonus as survival benifit. Also the application form has my forged signatures which is criminal and very objectionable. I want to SURRENDER THIS POLICY as it was sold under wrong pretext and lies and WANT YOU TO REFUND THE MONEY I HAVE PAID AT THE EARLIEST. Thanks

Respected Sir/Madam, I have taken SBI Life unit plus Child Plan Policy’s to my daughters Policy Nos. [protected] @ 608 an amount of each Rs.25, 000/- I have paid only one Premium. Due to my unavoidable FAMILY circumstances I could able to continue, So i want surrender my policy now, Polices lapsed last Three ago pls guide and give me solution for cancel my policies and return my money back. Thanking you, Jayachandran

Dear sir, my self phoolchand bohar i am 33 year old age right now. i want to tell about sbilife insurance company ltd. Wherin i had regesterde my self to get 30 year tearm insuranc plan from sbilife company, when i regesterd my self i was 32 year old age in the month of july 2015 and company employee / advisor had said to me that company will issue your policy within 7 days after you pay 1`st primium he had said to me also that company will not take any medical test charges from you becuse we are applaying on line by my tablet /pc. i did so as requirment.i paid money on line by EFT mode also.medical test and call verification procedure had done in the month of july2015 but still company didn`t issue my policy within 7 days.when i inquired about my policy to company employee/advisor that time he says to me that you have got 33 year old age right now from 1'st August 2015. you will have to pay extra primium 8415/- instead of 7473/- and further year too.that time i refused their new praposal and i said to companey that please return my policy amt. because of it wasn`t in condition that time companey said to me that we will return your money after deduction of medical test charg. But sir it wasn't in condition also. Sir so many time hasbeen taken by company to full fill rest formality. it was companies fault not my fault and why i bear extra primium per year for companies delay. So sir i request to you that please get my full amt. From the company. I will gret full to you. THANKS... my praposal no. 45YA003690 Company gro no. [protected] MY MOBILE NO.[protected], [protected]

Respecter sir, i, rahul kumar baitha a having a SB account number in SBI, Chinar Shopping Complex, Srinagar, have lost my sim and mobile number. The same number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pl. thanking you

Dear sir,

I would like to inform you that the death claim intimation was informed to sbi life on 17th dec 2014 for the policy no [protected] and as per irda guidline sbi life must take decision within 6 month and but today 26th august 2015 i have received mail from pranali sbi claims team that it is under process, how some one believe that within 6 month of irda rule sbi life did not take decision, i am very dis appoint that sbi life violated irda rules and for this i would seek the cancellation of sbi life license.

Dear Sir/Medom, with due respect I beg to state that I, Biswajit Roy is a policy holder of SBI Life Insurance company. In few month's I did the Flexi Smart Insurance policy from SBI Life Insurance company Limited. This policy no is[protected] and Proposal No. 56QJ216807 and Customer Id is 33878268. This policy name was Mr. Biswajit Roy and has been issued on 27/09/2013. This Reference Number: SR No. 4787284 & IRDA Token Number:[protected] Yesterday I have calling PVP KUMAR ( Vice President - Policy Servicing & Client Relationship) & telephone no is[protected] but he misbehave to me. I inform you sir that I could't submitted all premium copy of SBI Life Insurance in government office because duplicate premium copy of SBI Life Insurance is not valuable for income tax department. So I am helpless. I spent many time but ultimate result is zero. *That's why I decided That I want to close my **Flexi Smart Insurance policy and Your's responsibility to return money with interest (9%) 32, 500 rupees. Interest (9%) of 32, 500 rupees has been transfer to my bank account immediately. If you don't take action immediately that is why I am so satisfied that SBI Life Insurance company is a very very *Frot Frot Cheat*. I am waiting for this replied. Declare Mr.Biswajit Roy Contact:[protected]

For the eSheild Policy, I paid an amount through net banking and subsequently the amount is debitted but this amount is not received by the SBI Life Insurance. The Details are: Name of complainter : Rajendraprasad C Date of Incident : 17.08.2015 around 6.30pm Amount of transaction : Rs.15071 Bank from which debited : Axis Bank, Virudhachalam Transaction Number :[protected] Request : Refund my amount into my Axis Bank account

For the eSheild Policy, I paid an amount through net banking and subsequently the amount is debitted but this amount is not received by the SBI Life Insurance. The Details are: Name of complainter : Rajendraprasad C Date of Incident : 17.08.2015 around 6.30pm Amount of transaction : Rs.15071 Bank from which debited : Axis Bank, Virudhachalam Transaction Number :[protected] Request : Refund my amount into my Axis Bank account

Today i was getting a call from +91 [protected] asking Credit card Details. And saying that SBI going to issues a new card to all customer with 75% extra credit limit and many more features like instant 20% cash back on any shopping. Please do the needful to help the other peoples. Thanks

Respected Sir/Madam, This is to inform you that I have taken a policy SBI Life Subh Nivesh (Policy number:[protected]) from broker Mr. Abhishek Ghosh, SBI, 3rd Floor, 1. No Strand Road, Samridhdhi Bhavan, Kolktata -700001 Contact No. [protected] .He approached me in January 2015 and introduced himself as “ARNAB” from SBI Stand Road Branch and told me about special offer with this policy which is valid up to that month only. False Information and Misguidelines: 1. He committed that I will be getting all data in written with statement of SBI. I have to pay Rs 30, 000/ (Thirty Thousand) only p.a and will get back the amount after five years total Rs. 240, 000/(Two Lac Forty Thousand)only plus there will be medical Insurance of two persons of my family as well along with accidental benefit and tax rebate. 2. When I checked the Subh Nivesh policies terms and conditions found no such 5 years plans and conveyed to Mr. Abhishek, he convinced me as it was special offer for one month only and this information is not circulated in Internet or to all SBI life offices as well. Then I asked for written documents in support on his deliberation from his official e_mail. He said the same mentioned above and also said that these benefits are not for all the customers and very few customers’ profiles from SBI are only selected for the same from their Head office Mumbai and I am one of them and he cannot provide me anything in writing as it was a special case but I will get all the things written in my policy documents. That time I was in Medinipur town and told him the same. Instantly he agreed to send someone to my home at Medinipur. And next to next day one person came to my home and said he was in a hurry because on The same day he has to return to Kolkata and it will be very helpful if I leave him early only making a single sign in every page and rest of the columns will be filled up by their executive after collecting all the information over telephone from me and I agreed on the same as those pages contain only the personal information no monetary terms and thereafter I signed over few pages leaving the forms blank along with 2-3 pages for mediclaim. That time again I asked for the written documents as per his commitment and that person “Arnab” over telephone instructed the person something and he gave me few papers which I filled up clearly in my handwriting the investment amount total Rs. 150000/-(One Lac Firty Thousand) only for five years and the return amount Rs. 240000/- (Two Lac Forty Thousand) only. After that he made me filled up the papers for mediclaim also where I kept my daughter and mysel[censored]nder that policy and submitted the birth certificate of my daughter as said by him along with other papers. 3. Purchased the policy with check and filled up the form and handed over it to the broker. When Policy document came found - Different handwriting in the filled up form and the maturity date was after 15 instead of 5 years -The contact number is the agent’s personal number. -There was no such written statement about 5 years terms and the sum assured to me. -No documents of mediclaim policy -My marital status is written single where I am married with one child -My occupation is written as financial consultant with annual income R. 250000/- (Two Lac Fifty Thousand)only which is absolutely false as I am a housewife and nowhere attached with any occupation after my baby is born. 4. After informing Mr. Arnab the same verification call (probably false) from the no [protected] came to me, I detailed above discrepancies. They started lying that separate document (Part II) will come very soon and all the stated details will be there along with medi claim policy. And if required I can cancel the policy within 15 days after receiving the second document. 5. Meanwhile I called him up several times as he said that within 30 working days I would get my 2nd document (PART-II). On expiry of 30 days again I called him and he said that due to financial year ending it was stopped from their Head office. Then again after few days he said that as 4 months have been passed I have to wait for 6 months to get my 2nd documents which will come including the bonus amount. Till now I have not received any second document and the broker continuing his lying that the second document will come very soon. Called to Customer care and found the policy is registered for 10 years terms and I have received all the document on February 2015 and there is no such existence of second document and obviously I have crossed the 15 days limit to cancel the policy waiting for the second document. And after that whenever I am calling him either he is disconnecting my phone or someone else is receiving his phone on his behalf of him telling me that he is busy in a meeting. Then I realized that the papers which were produced before me and collected my signature for mediclim policy and investment amount and return amount were false and from my smartphone i searched his no and found his name is “ABHISHEK GHOSH SBI LIFE”. Now I want to cancel this policy and want to get back paid premium. Please suggest how to cancel this policy and get back full amount. Also I request for an investigation against this broker Mr. Abhishek Ghosh, broker[protected]found in the scan copy of my proposal form). This is also to inform you that I found from internet many fraud cases against your broker M. Abhishek Ghosh.” Which proves that hs is continuously cheating with many others from long time and no action has yet been taken against him. I want your good self to take immediate action against him and also I want my hard earn money back immediately. Thanking you Yours faithfully

In July 2014 I received a call from SBI insurance adviser and they described the policy as below Subh Nivesh: (Policy number [protected]): I will get sum assured plus bonus and the premium paid at the end of the policy. Smart Money gold: (Policy number 1N[protected] I will get sum assured as endowment plus bonus and the premium paid at the end of the policy. I opted for both the policies in July 2014. But I received Document in September end. I checked the document and it was mentioned that I will get sum assured plus bonus and Terminal bonus if any. When I inquired form the adviser about the part (Premium paid) they said The terminal bonus is mentioned there .They said premium paid is like FD and other things are benefit. They said I will receive another document in April 2015 in which everything will be mentioned. But in April I dint received any document then I tried to call back them but no answer. When I contacted SBI they said I wont the part Premium paid.After few mail chains SBIL agreed to refund one policy but they are not refunding the policy Subh Nivesh- Policy number [protected] This seem to a cheating scam run by SBIL where they have hired cheaters to chit innocent people that's why they have included misleading terms in their documents such as "Terminal bonus if" which can be defined/described in any means to cheat people. I have the call recordings which I shared with the concerned department of SBI but they are not listening. I request others to refrain from SBI life insurance. Its a gang of Cheaters.