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SBI Life Insurance Complaints & Reviews

2.5
Updated: Dec 30, 2025
Complaints 399
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SBI Life Insurance reviews & complaints page 12

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V
vinitakamal
Mar 25, 2015
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Address: Almora, Uttarakhand

Dear Sir, I am holding SBI Life insurance policy no. [protected] (attached) dated[protected] name of Mrs. Vinita Upadhyaya. I have been visited your Almora Branch on[protected] and done all the policy closing related formalities. The fund value told us by the concerned person was INR 204954.99 and he informed us the same day he will close the policy and within a week you will get the fund value on your giving bank account. After few days when we enquired about the status of our fund value the branch staff informed us this policy is close today[protected]. I was surprised to hear this from the conserned official and as per his statement the value was decreased around 3000 INR. Even if all the formalities were done from our part and was clearly informed to the staff to close on the same day and just because of staff clearness why we have to bear this loss. It is requested to SBI Life please inquire this case on urgent basis and recover the loss. Thanks and Regards, Vinita Upadhyaya
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    S
    Sanjeev Kumar Pal
    from Delhi, Delhi
    Mar 16, 2015
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    Address: New Delhi, Delhi

    I purchased a policy "SBI Life - Shubh Nivesh Whole Life Plan", with the following details :- Policy Number : [protected] Name : My Name Premium Amount : 15062 Premium frequency : Half Yearly Purchase in :March 2010 Term : Maturity 5 Years Current situation : Matured At the time of taking policy in March 2010 the agent told me that by the end of 5 years i will get Rs 2, 30, 000 So in these 5 years i paid total 15062 * 10 = 1, 50, 620 And i got : 1, 29, 477 This is a clear fooling, leave aside the benefits i am getting 20, 000 less than what i actually paid to the SBI Life Where has my hard earned money gone ? Thanking you, Sanjeev Kumar Pal
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      prashantwakankar
      from Bhopal, Madhya Pradesh
      Mar 8, 2015
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      Address: Gwalior, Madhya Pradesh

      SIR I HAVE PAID THE PREMIUM AGAINST MY POLICY NO- [protected]OF RS, 12500./-THROUGH NET ON 04/03/2015.mY A/C HAS ALREADY DEBITED BY RS 12500/- BUT I HAVE NOT RECEIVED THE THE PREMIUM RECEIPT. IT IS URGENTLY REQUIRE FOR SUBMITTING TO MY EMPLOYER TO CALCULATE THE IT REBATE.FOR INCOME TAX PURPOSE PLS ARRANGE TO SEND THE SAME TO MY MAILING ADDRESS AND SOFT COPY TO MY MAIL email ID [protected]@gmail.com THANKS PRASHANT WAKANKAR 307, SILVER ESTATE UNVERSITY ROAD GWALIOR M.P.
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        B
        biren80
        from Sambalpur, Odisha
        Mar 7, 2015
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        Sir, I sri Birendra kumar Bag Insurance Agent of SBI LIFE.my IA code is 99016229 &phone no.[protected] ([protected]@gmail.com), soucing Branch code.0575, Bargarh, odisha.my problem is l lost my passing(offer) letter as IA or sbi life. Therefore, i heartly reguest u sir, kindly sent me a duplicate offer letter to my email address.This is for information & take necessery action.
        Sir, I sahinur islam mollah Bag Insurance Agent of SBI LIFE.my IA code is SLI[protected]&phone no.[protected](sahinur.[protected]@gmail.com), soucing Branch name-Dhubri, assam.my problem is l lost my passing(offer) letter as sbi life. Therefore, i heartly reguest u sir, kindly sent me a duplicate offer letter to my email address.This is for information & take necessery action.
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          S
          sunil.g10
          from Piro, Bihar
          Feb 26, 2015
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          Address: Bhiwani, Haryana

          Dear Sir, my police no. [protected] my police money back .Sir give me 1st money beck for 4 year 5January 2015.But not recived my money.plz give me late issue Thanks & Regards Sunil Kumar S% Sh. Krishan kumar V.P.O Sanwar Distt Bhiwani Pin 127042
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            S
            spmethi1976
            from Delhi, Delhi
            Feb 25, 2015
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            Address: Alwar, Rajasthan

            Sir
            I have paid the premium against my policy no- [protected] of rs, 8080.00 n the month of[protected] .In spite of repeated request to the bank i am not getting the money receipt. It is urgently require for submitting to my employer to calculate the it rebate. Pls arrange to send the same to my mailing address and soft copy to my mail [protected]@gmail.com

            Thanks and regards
            Alpana gupta
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              R
              Ravi Parashetty
              from Gurgaon, Haryana
              Feb 15, 2015
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              Address: Bangalore, Karnataka

              I have taken RINN raksha insurance. premium has been taken as a loan
              from SBI, for which i have a rinn raksha account #[protected].

              On Jan 29th 2015, 30, 619 rupees has been debited from this account
              [protected] as a first premium of the policy . It been 18 days and
              i have not received policy document/premium receipt.

              When asked to RACPC Kormangala Bangalore, They said they have dispatched the application for policy
              on 29th Jan 2015 and gave form #[protected], and said they cannot help
              anything beyond this.

              When asked to SBI LIFE, they said they have not received the application from loan branch, and said go and ask loan branch that is : RACPC Kormangala Bangalore.

              When i wrote a concern to [protected]@sbilife.co.in All i fot was an automatic reply saying, You need to
              register your emailid with your policy number, only then we could be able to help you.

              Now when i have not received policy document itself with me, where the hell should i go to track it.

              my last day of submission of claims for tax benefits was on 16th Feb 2015. Its already over. Now i have lost the tax benefits for 30, 619 rupees. premium paid,

              Idemand SBILIFE to incur for my tax paid for this 30, 619 rupees.

              or give me premium recepit with date April 2015.
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                O
                optaswani
                Feb 12, 2015
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                Address: Bangalore, Karnataka

                Not getting SBI Life Insurance Swadhan Policy Number, Policy Bond and Premium Receipt

                Dear sir,
                I have one policy of SBI Life swadhan insurance scheme through State Bank of India Branch-.No.1104, 2nd Floor, 24th Main Road, 1st Phase, J P Nagar, Bangalore - 560078.+[protected], 26657204

                Later I transferred my account to kakinada branch, andhra pradesh.

                This Policy premium deducted by ECS, My SBI Bank SB Account No: [protected]. for continous from 2011 to every half year Premium Amount Rs.2807/-Direct Deducted. But i have not received the Policy Number, Policy Bond and Premium Receipt till today. so i request you to send it as soon as possible to my address as well as to my email...

                Recent deduction: 01/10/2014, To transefer P[protected] [protected] Tr for DDR SBI-LIFE.
                Sbi Life Insurance — Not provided orginal policy bond and premium deductions receipts

                1 Review
                Op optaswani on Feb 12, 2015
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                Not getting SBI Life Insurance Swadhan Policy Number, Policy Bond and Premium Receipt

                Dear sir,
                I have one policy of SBI Life swadhan insurance scheme through State Bank of India Branch-.No12322, Shahjadpur Akbarpur ambedkar nagar uttar pradesh 224238

                Later I transferred my account to shahjadpur Akbarpur ambedkar nagar uttar pradesh 224238

                This Policy premium deducted by ECS, My SBI Bank SB Account No: [protected]. for continous from 2011 to every half year Premium Amount Rs.523/-Direct Deducted. But i have not received the Policy Number, Policy Bond and Premium Receipt till today. so i request you to send it as soon as possible to my address as well as to my email...

                Recent deduction: 04-Dec-15, TO TRANSFER-P[protected], [protected]Tr For DDR SBI-LIFE-I--TRANSFER TO [protected] amount 525
                I, Balasaheb T Kumbhar have taken SBI Life Insurance SWADHAN Policy No [protected], Customer ID No 30188164. dt 29 Jun 12. But, I have not been received any premium paid receipt so far. Please forward the same at the earliest.

                E-Mail ID- [protected]@gmail.com
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                  P
                  Pervez Choudhary
                  from New Delhi, Delhi
                  Feb 7, 2015
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                  Address: Aligarh, Uttar Pradesh

                  Dear Sir, I have a SBI life Flexi smart insurance policy bearing no[protected] and thereby I have deposited the 2nd premium amount on September 2014. But I have not received the premium receipt till today. So I request you to please send it as soon as possible to my communication address as well as to my e-mail address which is pervez.[protected]@yahoo.com so that I can use this in income tax rebate.
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                    K
                    kantiprashadv
                    from Noida, Uttar Pradesh
                    Jan 23, 2015
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                    Address: Jaipur, Rajasthan

                    Policy No [protected] shubh Nivesh was sold to me on 22.01.2010 by the broker he then assured me that I shall get bonus every year this is a traditional policy having no market risk and even after maturity your policy will continue for your whole life without any extra premium to pay after maturity so I took this policy and in 5 years I paid Rs 25000 @ Rs 50000.00 per year now on maturity they have paid me only 173000 not even my original basic amount Rs 250000 has been paid to me so I am feeling badly cheated now they are telling that your nominee after your death will get Rs 153000 as such I request the forum to get me justice so that at least I get my basic money without any interest of 5 years
                    customer support has been notified about the posted complaint.
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                      Anjana saurabh singh
                      from Dehradun, Uttarakhand
                      Dec 22, 2014
                      Resolved
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                      Resolved

                      Address: Haridwar, Uttarakhand

                      Dear Sir I have not received my premium receipt for SBI Life insurance Policy no [protected], payment for which made online vide reference no MSBI[protected]IGZ2838486 dated 08/09/2014 Rs8067. You are kindly requested to forward the same at my email id: [protected]@gmail.com Thanking you Anjana
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      customer support has been notified about the posted complaint.
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                        N
                        Nagarjunakrishna Illuri
                        from Delhi, Delhi
                        Dec 20, 2014
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                        Address: Hyderabad, Andhra Pradesh

                        Hi Guys, I was cheated by one of the SBI agent.The Agent never provided all the information before taking the policy.He told that I can cancel the policy at any time and i will get the amount on the date of cancellation.I got money problem and asked to customer care to cancel my policy and give the amount.They told me like they can't cancel it until 5 years.I suggest all the SBI customers to don't consult Agent's before taking policies instead you go and directly contact SBI manager and take the written proofs on bond papers.People who have seen this message can share this information all over india to avoid this type of cheating... Cheating Agent Details B.Sandeep Redday, SBI Branch near Gachibowli Flyover.
                        customer support has been notified about the posted complaint.
                        Cheating was happened as below...
                        SBI Agent asked me to pay 12, 500rs on monthly basis until 5 years.He told that I can cancel the
                        policy at anytime to get money back with interest.I have paid for 3 months(37, 500 Rs) and suddenly I got money
                        problem.So, I contacted SBI customer care to cancel my policy.They said
                        like I couldn't cancel and never get even a single rupee if I cancel the
                        policy.Now a days, It is not easy to earn money.I got that money after
                        putting lot of effort in my job. I am sure that these agents will be punished by god.
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                          A
                          aparesh
                          from Dibrugarh, Assam
                          Dec 5, 2014
                          Resolved
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                          Resolved

                          Address: Birbhum, West Bengal

                          Dear Sir, I Sri Aparesh Datta of Arabindapally, Suri Birbhum PIN 731 101 having a policy named RINN Raksha of SBI life. This inform to you that, the yearly premium for the year 2014 didn't debit from my account till date. The details are as noted below. 1. Name of Member : APARESH DATTA. 2. Plan Name : RINN Raksha. 3. Master Policy No. : [protected]. 4. Master Policy holder Name : STATE BANK OF INDIA. 5. UIN : 111N073V01. 6. Membership Form No. : [protected]. 7. Loan Category : Home Loan. 8. LAN No. : [protected]. 9. DOC : 28-August-2012. 10. Frequency : Yearly. 11. Bank Name : STATE BANK OF INDIA. 12. Premium including service tax : 9, 270.00. 13. Last Premium debit from account[protected] vide receipt no. 49312355 dated[protected]. Therefore, you are requesting for look into the matter and take necessary action towards debit of such premium for the year 2014. I am looking forward for early action. Thanking you. With regards. Sd/- APARESH DATTA.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            K
                            kalabapna
                            from Rawatbhata, Rajasthan
                            Oct 30, 2014
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                            Address: Kota, Rajasthan

                            Fake money receipt vide number KTU/IP/7503 of premium deposit Rs. 15000 has been issued by SBI life, Kota Rajasthan Branch on 31st March 2009 (Receipt attached for ready reference). The amount was deposited in the form of DD by my senior agent Mr. Vikas Sharma of Kota branch. It is on SBI Letter Head and bears the round seal of the office, DD No., and signature of Cashier. But ignoring all this and treating it as normal, I have complained one by one to all higher authorities of SBI life but in vain. It is out of imagination that a company like SBI Life can dare to issue "fake money receipt" without any fear. It may be only SBI Life where there is no body to investigate properly and seriously into the scandal. In these circumstances, I would be having no alternate but to lodge FIR in the Police Station at the entire risk and cost of SBI Life Insurance Co. Ltd. (Kala Bapna) SBI Life Agent under Mr. Vikas Sharma, Kota(Sr. Agent)
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            customer support has been notified about the posted complaint.
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                              Munna339
                              from Dera Gopipur, Himachal Pradesh
                              Oct 18, 2014
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                              Resolved

                              Address: Chamba, Himachal Pradesh

                              That I being the holder of SBI life insurance policy no.[protected], issued a post dated cheque for premium of the said policy on 27/09/2014 thr Mr. Jeet Verma agent SBI life bearing no. 060634 amounting to rs 10179.00 of dt. 06/10/2014 the cheque issued was from my firm ac whose sole proprietorship is in my name . that every year I issue the premium chqs from this ac. that to my utter surprise that the sbi life didn't present my chq for encashment to my bankers . that on receiving a call from your Chandigarh office that my said policy is to lapse due to non payment . I was indeed dismayed by the irresponsible and callous approach of Sbi life Chamba, I had a telephonic talk with your BM Chamba who did not have tenable and convincing reasons to justify their irresponsible attitude this reflects the poor state of affairs and utter chaos prevailing in your Chamba office, I was left with no other option but to transfer the premium amount online to ensure renewal of my policy.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              customer support has been notified about the posted complaint.
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                                G
                                Giraffe
                                from Mumbai, Maharashtra
                                Oct 8, 2014
                                Resolved
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                                Address: Gurgaon, Haryana

                                Hi, I took a policy from SBI Life Insurance two years back. When agent came to my place to brief on the policy and to take the cheque, I told him that we will be making the payment for premium on monthly basis as that is what we could afford at that time. He pursuaded us to make first payment as lump sum amount as that would fetch some benefits and from next year I can do monthly payments for premium. I did as he said. But, one year later, when I contacted him then he didn't respond and when I called him from a different number then he told me that he is busy and can only talk to me after 6 momths. When I contacted his seniors then they told me that it is not possible to make monthly payments for premium as I had to inform that in advance. And, if it get approved, a penalty/charge of 8% is applied. When I investigated further, I got to know that agent had not only lied about this monthly payment thing but also had lied about the benefits related to the policy. He made complete fool o[censored]s. Even if I ignore the castles of benefits made by agent at the time of selling the policy to us, I still can't keep the policy. I cannot afford to make payment in lump sum and penalty of 8% makes this policy useless as I will end up paying more than the payput of policy thereby going negative. I took this policy for my parents with their little savings so that they have some financial support in the years to come. Now, their savings is also at stake. Please help me with this. [protected]@gmail.com +91-[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                customer support has been notified about the posted complaint.
                                Oct 08, 2014
                                Updated by Giraffe
                                The Details are as follows:

                                Policy Number[protected] Usha Agrawal - Shubh Nivesh Endownment
                                I just received a call from SBI Life Insurance Customer Service from[protected]. I was told to add more details to the complaint. The call got disconnected in between without the resolution.

                                I tried calling at the number back but no one picked up.

                                Can you please call me again or post the resolution here?
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                                  Govind Singha Thakur
                                  from Nagpur, Maharashtra
                                  Oct 4, 2014
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                                  Address: Khargone, Madhya Pradesh

                                  Date[protected], Amount RS - 1996 are Deducted from my SBI account no. [protected] and name Govind Singh, by SBI life insurance Policy No. IN0036469. Which is unnecessary because i have not any this type of policy. So please return my money.
                                  customer support has been notified about the posted complaint.
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                                    A
                                    AHMED _HUSSAIN
                                    from Guwahati, Assam
                                    Oct 2, 2014
                                    Resolved
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                                    Resolved

                                    Address: Kamrup Metropolitan, Assam

                                    Sbi life insurance - death claim of mokrom ali


                                    Dear sir please issue a death claim of mokrom ali, s/o- late- abdul bari, policy no- [protected] death date[protected]. Case submit[protected], sbi life insurance office guwahati. Commitment timing insurance claim settelment with in 15 days so claim case is very late till date pl. Provide me death claim benefit immediately thanking you nominee ahmed hussain
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    customer support has been notified about the posted complaint.
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                                      AHMED _HUSSAIN
                                      from Guwahati, Assam
                                      Sep 30, 2014
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                                      Address: Kamrup Metropolitan, Assam

                                      EAR SIR PLEASE ISSUE A DEATH CLAIM OF MOKROM ALI, S/O- LATE- ABDUL BARI, POLICY NO- [protected] DEATH DATE[protected]. CASE SUBMIT[protected], SBI LIFE INSURANCE OFFICE GUWAHATI. COMMITMENT TIMING INSURANCE CLAIM SETTELMENT WITH IN 15 DAYS SO CLAIM CASE IS VERY LATE TILL DATE PL. PROVIDE ME DEATH CLAIM BENEFIT IMMEDIATELY THANKING YOU NOMINEE AHMED HUSSAIN
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      customer support has been notified about the posted complaint.
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                                        hzl748
                                        from Morbi, Gujarat
                                        Sep 18, 2014
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                                        Hiiii .i have life cover with sbi with policy no SBI-LIFE-1...P[protected]..on my a/c [protected] for last 2 year...but i did not recive policy yet. I contect branch menager but he not intrested in slove my problem... please help me what i do...my email [protected]@yahoo.com
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