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SBI Life Insurance Complaints & Reviews

2.5
Updated: Dec 30, 2025
Complaints 399
Resolved
201
Unresolved
198
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SBI Life Insurance reviews & complaints page 14

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D
dhrubsingh
from Chittaranjan, West Bengal
Jul 26, 2013
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Address: Vill - Laroot, P. O - Lambagaon, Teh Jaisinghpur, Distt - Kangra (H.P) - 176096, Kangra, Himachal Pradesh

Sir,

1. I, Dhrub Singh is the holder of SBILife - Smart Performer Policy No [protected]. The following are not filled as per application form in my policy :-

E-mail ID (Page 8 of Policy) should be [protected]@gmail.com instead of [protected]@gmail.com
Name of the Nominee (Page 9 of Policy) should be Tripta Kunihal instead of Tripta Kunimal

2. Please make necessary amendments in the policy so as to avoid any ambiguity at a later stage.

3. A sum of Rs 10,023.05 has been charged on account of Premium Allocation Charges. Please intimate the amount to be charged on account of "Premium Allocation Charges" i72n subsequent premiums. Please also provide monthly statement on my E-mail ID.

Thanking you,

Yours sincerely,

(Dhrub Singh)
Aug 14, 2020
Complaint marked as Resolved 
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    00_16449835_CIF
    from Noida, Uttar Pradesh
    Jul 21, 2013
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    Address: Saharanpur, Uttar Pradesh

    dear sir,
    I want to redeem my prize amount in respect of my cif code 16449835 . my PAN no is ABFPR1026D. PLEASE REDEEM THE WHOLE AMOUNT AND SENT TO MY MY FOLLWING ADDRESS:


    SUBHASH CHAND RANJAN,
    C-61A,VASANT VIHAR,
    NEAR LUTHRA NURSING HOME,
    DELHI ROAD,
    SAHARANPUR
    PIN - 247001
    THANKING YOU
    YOURS TRULY

    ... — Prize Redemption

    Dear sir,

    i have got this e-mail from [protected]@hotmail.co.uk this mail id

    Following the instruction received from The ''Coca Cola® Company" under the umbrella of the UK Government in respect with your winning prize Fund valued at of £500,000.00GBP(Five hundred Thousand Great British Pounds Sterling's) which you were entered as an independent candidate, your e-mail address was attached to Winning number{CCC-0I0MD1511}

    sir kindly confirm it.

    And Reply At [protected]@yahoo.co.in
    ..
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      R
      Rupesh Jhade
      from Thanesar, Haryana
      May 20, 2013
      Resolved
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      Address: Betul, Madhya Pradesh

      1. I was taken a policy through SBI life insurance agent Farooq and HR Thakur, personnel Banking manager of SBI Main branch Betul (MP). I was submitted the application for cancellation of said policy due to wrong or miss guided by above mentioned agent but they are delay for process and again try for miss guiding to me.

      2. Copy of the application and complaint letter are also attached for your further action please.

      3. I am very stressed and want take action against the defaulters at the earliest. My contact No is [protected].

      4. You are requested to stop my policy No [protected] and credit to my account No [protected].
      Aug 13, 2020
      Complaint marked as Resolved 
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        U
        Umesh Agrawal
        from Bhusawal, Maharashtra
        May 4, 2013
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        Address: Jalgaon, Maharashtra

        I OWN POLICY No. [protected] SINCE 20 MARCH 2012 & REGULARLY PAYING PREMIUMS. DURING APRIL 2013, TWO INSTALMENTS HAVE BEEN RECOVERED DETAILS ARE AS UNDER : 17.04.2013 TO TRANSFER INB IH00030171 REF No. [protected]IH00030171 TRANSFER TO [protected] SBILIFE INSURANCE CO. DEBIT Rs. 3971/- ON 25.04.2013 : TO TRANSFER INBSBUILIFEINSURANCE AUTOPAY REF No.[protected]/SBILICIB12240681 TRANSFER TO [protected] BILLDESK TRANSACTION DEBIT Rs. 4004/-. KINDLY INVESTIGATE AND ARRANGE TO REFUND ME EXCESS PREMIUM RECOVERED TO MY BANK ACCOUNT [protected]. THANX.
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          A
          amitgupu22
          from Noida, Uttar Pradesh
          Apr 29, 2013
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          Address: Delhi

          I have been victim of a fraud made by an insurance agent of the SBI Life Insurance Co. Ltd. The chain of the incidents are as below:

          Sir, I got a call from a telemarketing person saying there is a scheme, in SBI Life Ins. which takes Rs. 50,000/- p.a. for 3 consequent years making a sum of Rs. 1,50,000/- of investment and returns you Rs. 2,10,000/- on the 4th year which is its maturity period.

          Now we can not close before 15 Years.

          Please let me know how can close this policy with minimum lose.

          I request everyone to never purchase SBI policy. These are fraud. There is no clear detail mention in broucher for Policy closure.....
          Aug 13, 2020
          Complaint marked as Resolved 
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            V
            vikas vikas
            from Gurgaon, Haryana
            Apr 28, 2013
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            Address: Jhunjhunu, Rajasthan

            Sir i am vikas kumar nehara .sir i have a policy from sbi life insurance 31 Mar 2012.so i do not have policy bond paper last one year .sir mai ees policy ko nahi rak no chata so ap maire ees policy ko refund kr vaa do .eak saal sai mugahai bond nahi melaa.aur mai nai company mai baihut bar phoe keya .aur leeter be leek deya ,maire samasaya ka samadan nahi hu aa so sir please maire madad kairo mai ra policy no [protected].maira mobile no [protected].
            Aug 13, 2020
            Complaint marked as Resolved 
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              P
              prasad.sonukumar901
              from Mumbai, Maharashtra
              Apr 27, 2013
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              Address: North 24 Parganas, West Bengal

              I am Sonu Prasad I joined SBI life on 28th October 2011 and reigned on 2nd of January 2012. my employee code was 17554. my complain is that, till that i didn't get my provident fund amount i send him all the formalities before 2 month but till date i didn't get it
              plz help me



              --
              Thank's & Regard's

              Sonu Prasad
              Mobile. [protected]/ [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                T
                trilok kumar sachdeva
                from Delhi, Delhi
                Mar 27, 2013
                Resolved
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                Address: North Delhi, Delhi

                WENT TO BRANCH OFFICE KRISHNA APRA NETAJI SUBHASH PLACE DELHI OF SBI LIFE INSURANCE CO ON 22.03.2013 AND INCIDENTLY I FORGOT TO TAKE MY POLICY NO FOR MAKING THE PAYMENT . I REQUESTED THE LADY SITTING AT THE COUNTER BUT SHE REFUSED TO TRACE MY POLICY NO THEN I REQUESTED THE BRANCH MANAGER MR RAVI MANDLOI TO HELP ME BUT HE ALSO SHOWED HIS INABILITY AND SAID THAT THERE IS NO SUCH PROVISION IN THE SOFTWARE OF THE CO TO TACE THE POLICY NUMBER OF A POLICY HOLDER BY NAME OR ANY OTHER CRITERIA. BUT LATER ON I CAME TO KNOW FROM MY PARENT BRANCH I E ROHTAK BRANCH THAT THERE IS A PROVISION IN THIS SOFTWARE THAT BY GIVING THE NAME BATE OF BIRTH AND FATHER NAME ANY ONE CAN LOCATE THE POLICY NO OF ANY POLICY HOLDER .I AM SHOCKED TO SEE THIS PATHETIC ATTITUTTE OF THE STAFF INCLUDING THE MANAGER MR RAVI MANDLOI. I REQUEST TO LOOK INTO THE MATTER AND PUNISH THE MANAGER SUITABLY FOR NOT ATTENDING ME PROPERLY EVEV AFTER MY VARIOUS HUMBLE REQUESTS. PLEASE LET ME KNOW WHAT ACTION HAS BEEN ON MY COMPLAINT.
                TRILOK KUMAR SACHDEVA
                POLICY NO [protected]
                MOB-[protected]
                [protected]@yahoo.com
                Aug 13, 2020
                Complaint marked as Resolved 

                SBILIFE INSURANCE CO — NON COOPERATION BY STAFF AND MANAGER

                SIR

                I WENT TO BRANCH OFFICE KRISHNA APRA NETAJI SUBHASH PLACE DELHI OF SBI LIFE INSURANCE CO ON 22.03.2013 AND INCIDENTLY I FORGOT TO TAKE MY POLICY NO FOR MAKING THE PAYMENT . I REQUESTED THE LADY SITTING AT THE COUNTER BUT SHE REFUSED TO TRACE MY POLICY NO THEN I REQUESTED THE BRANCH MANAGER MR RAVI MANDLOI TO HELP ME BUT HE ALSO SHOWED HIS INABILITY AND SAID THAT THERE IS NO SUCH PROVISION IN THE SOFTWARE OF THE CO TO TACE THE POLICY NUMBER OF A POLICY HOLDER BY NAME OR ANY OTHER CRITERIA. BUT LATER ON I CAME TO KNOW FROM MY PARENT BRANCH I E ROHTAK BRANCH THAT THERE IS A PROVISION IN THIS SOFTWARE THAT BY GIVING THE NAME BATE OF BIRTH AND FATHER NAME ANY ONE CAN LOCATE THE POLICY NO OF ANY POLICY HOLDER .I AM SHOCKED TO SEE THIS PATHETIC ATTITUTTE OF THE STAFF INCLUDING THE MANAGER MR RAVI MANDLOI. I REQUEST TO LOOK INTO THE MATTER AND PUNISH THE MANAGER SUITABLY FOR NOT ATTENDING ME PROPERLY EVEV AFTER MY VARIOUS HUMBLE REQUESTS.
                TRILOK KUMAR SACHDEVA
                POLICY NO [protected]
                MOB-[protected]
                [protected]@yahoo.com
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                  P
                  Prat33k
                  Mar 25, 2013
                  Resolved
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                  Address: Delhi

                  I am writing to make a complaint against SBI and their agents Anjali (mobile no.
                  [protected]) and Sandeep
                  (mobile no. [protected]) because they misled me in taking a SBI policy
                  called Shubh Nivesh by giving me false information and showing false
                  documents.

                  I have already made a complaint in SBI by writing to SBI's grievance cell officer but
                  they are telling me that they can not do anything in this matter.

                  I was approched by Ms Anjali to sell the Shubh Nivesh policy when she
                  called me and asked me if i was interested in buying this policy.
                  She told me that she is an Executive calling from Daryaganj branch
                  office of SBI.

                  She explained me that this is a 5 year policy, where i have to pay Rs
                  30,000 annually for 5 years and i will get Rs 2,19,018 (fixed) + bonus
                  at the rate of 4% (variable depending upon SBI performance).
                  She also told me that as per the policy, i will get 10% cashback on
                  every annual premium that i will pay.
                  i will get the cashback after 45 days of premium payment.

                  I found the policy profitable so i told them that i would buy the
                  policy but i asked for documents stating these features that Anjali
                  had explained to me. So she told me that she will send agent Sandeep
                  to my house with the policy documents.

                  Agent Sandeep came to my home with a file in his hand. He also told me
                  that he is an executive from SBI's Daryagnaj branch. He showed me the
                  benefit illustration where all the details were mentioned that how much maturity
                  amount is offered against how much premium for the term of 5 years.

                  I took some photos of that benefit illustration as well and i am attaching them with
                  this as a proof. Now, SBI is saying that this benefit illustration is not provided by them.

                  i was satisfied with the documents i saw so i told him that i would
                  buy the policy.
                  He asked me to give some documents (like my id proof, photographs etc)
                  and a cheque of Rs 30,000, which i gave him right away. He also gave
                  me a form and asked me to sign it, he told me that he will fill up the
                  rest of the form by himself as there are details needed to be filled
                  by SBI officials.
                  So i signed the form and handed it to him.

                  So when i bought this policy i thought i am buying a policy which has
                  a time period of 5 years, maturity amount of Rs 2,19,018 and premium
                  of Rs 30,000.

                  After some days, When i reveived my policy documents i read that my
                  policy term is 15 years and maturity amount is only Rs 3,76,000.
                  When i asked the agent about this he told me that the policy term is
                  15 years in case i want to continue
                  the policy and Rs 3,76,000 is the sum assured that i will get in case
                  i die, and not the maturity amount.

                  He aslo assured me that i can discontinue the policy after 5 years and
                  i will get Rs 2,19,018 + bonus as promised.

                  Now, i payed my premium on 31st Dec 2012 and i have not yet received
                  my cashback.

                  i have confirmed it from SBI that my policy term is 15 years, Sum assured is
                  Rs 3,76,000 and maturity amount is Rs 3,76,000 + bonus.

                  Now, i checked the form that i filled while buying the policy and is
                  attached with my policy documents that i received. It has a section
                  where the policy's term, premium amount and sum assured is
                  filled and there i found that agent has filled my policy term as 15
                  years instead of 5 years, my premium as Rs 30,000 and Sum assured as
                  3,76,000 instead of Rs 2,19,018.

                  Now, i have been cheated and this is not the policy that i wanted. I
                  want to get out of this policy and want my Rs 30,000 back.
                  Please help me. Please let me know if something is required from my side.

                  My policy no. is [protected].
                  The agent ID for my policy is[protected].
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    N
                    N DAYANAND
                    from Hyderabad, Telangana
                    Mar 24, 2013
                    Resolved
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                    Address: Hyderabad, Andhra Pradesh

                    dEAR Sir,

                    I have retired as De[utuy manager from SBI in Febraury ,2010.

                    I have worked as CIF for promoting SBI Life Insurance business while in service. I have received
                    the prepaid gift cards as incentive and I wish to know the value and the pin number for the mentioned
                    below
                    card no [protected] valid thru 12/09.

                    3. Kindly advise the value of the card and also the PIN number either by
                    phone { [protected]] or by mail at the earliest.
                    your sincerely
                    N DAYANAND
                    PF NO 1761676 RETD FROM Hyderabad Circle
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      K
                      kavi dutt sharma
                      from Chennai, Tamil Nadu
                      Mar 7, 2013
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                      Address: East Delhi, Delhi

                      i have renewed my sbi life insurence 4 th year- i need current receipt - my policy no. [protected] for Rs.24,000 /- please send it to my email id - very urgent matter ( TAX ) - email id is - [protected]@rediffmail.com
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                        A
                        Atin Sabharwal
                        from Bathinda, Punjab
                        Mar 6, 2013
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                        Address: Jalandhar, Punjab

                        dear sir
                        I want say i am resigned form sbi life insurance as unit manager on 14th feb.
                        I am resigned from job forcefully and mentally pressure. i complained to HR , ASM and RSM
                        but they supported branch manager and i am also complained for my full and final but still i am
                        not received my full and final . plz help me as soon as possible



                        Regards
                        Atin Sabharwal
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          P
                          P Chella Pandi
                          from Bengaluru, Karnataka
                          Feb 2, 2013
                          Resolved
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                          Resolved

                          Address: Bhopal, Madhya Pradesh

                          1. I have the under mentioned policy in your Insurance :

                          (a) Policy No[protected], Customer No 21549769, Product Name : SBI Life Unit Plus III.

                          (b) Policy No[protected], Customer No 2154969, Product Name : SBI Life Maha Anand.

                          2. May I request you intimate the following information for my needful at the earliest :-

                          (a) What is the present value of above mentioned policy.

                          (b) If I will get surrender at present as on date. What is the present value on 02 Febrary 2013.

                          (c) Can I surrender the above policies in Bhopal.

                          3. An early action is requested.



                          With warms and regards


                          P CHELLA PANDI
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            H
                            harekrushna nayak
                            from Delhi, Delhi
                            Jan 15, 2013
                            Resolved
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                            Resolved

                            Address: Chhattisgarh

                            On approach of your esteemed delegates I opted for the SBI Life Insurance worth Rs 50000/- p.a. on 26.12.12 and accordingly based on my cheque and Dr.Voucher,the identical amount has already been deucted from my a/c on 27.12.12.But to my surprise,till date I have not received any Acknoledgement or,Policy papers .

                            It seems I have gone for a wrong Investment thr'your concern. Service is really Very POOR which is beyond my expectation.I am unable to submit any documentary evidence to my authority for Tax planning.Today is the cut off date for me.

                            Pl suggest what to do???


                            User ID harekrushna.[protected]@acclimited.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              G
                              Girisha.ks
                              from Palghat, Kerala
                              Jan 5, 2013
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                              Address: Hassan, Karnataka

                              dear sir,


                              i want to conform about my policy status how can i check please instruct me.
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                                D
                                dilip phadke
                                from Bengaluru, Karnataka
                                Jan 3, 2013
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                                Address: Maharashtra

                                my name is Phadke d.y.i am holding mobile [protected]. i am receiving messages related to pol. no [protected] .i am not holding said policy.you are requested to stop sending messages regarding said policy on my mobile.please inform.
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                                  D
                                  debais dutta
                                  from Pune, Maharashtra
                                  Dec 8, 2012
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                                  Address: Pune, Maharashtra

                                  Sir, I have receive my policy. Group member ID 30969084. and master policy no -[protected]. Tolal five page policy. But received include envelope only 3 papers(i.e.1th , 3th, 5th,)But not enclose 2th and 4th policy bond paper not enclose. Please rest of those policy bond sent my bank address.
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                                    A
                                    ANOOPCANARA
                                    from Patna, Bihar
                                    Dec 6, 2012
                                    Resolved
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                                    Resolved

                                    Address: Gorakhpur, Uttar Pradesh

                                    To
                                    The Manager
                                    S.B.I Life Insurance
                                    I want to know my current status of my policy and my policy number is [protected] and consuer no. 30632586

                                    Thanking You

                                    Yours
                                    Mr.A.K.Singh
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      J
                                      javed 1502
                                      from Bengaluru, Karnataka
                                      Nov 9, 2012
                                      Resolved
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                                      Resolved

                                      Address: Adilabad, Andhra Pradesh

                                      Respected sir,

                                      Master policy No.[protected] Master policy Holder: state Bank of Hyderabad s.no._SW/7368
                                      Branch Name : Jainoor Branch Code: 20478 Branch phone no.[protected] Group Member: Laxmi Kumari Pandram
                                      Group Member Id : 11554627 House No.7-53 Date of Birth:05-mar-1972 R/O Jainoor District Adilabad. A.P 504313
                                      Bank Account No of Insured Member :[protected] sum assured Rs 100,000 Premium Rs.1,351 per year. Date of
                                      commencement : 01/Dec/ 2006 Date of Maturity 01-Dec-2016

                                      Sir,with the above said policy details i was entered in to swadhan group insurance scheme and from the commencement the bank automatically deducting the premium of Rs.1351.00 from my account from 2006 to 2011. But in the year 2008 it was not deducted. why it was not deducted by the bank even after having balance in my account i don't know. i am a salaried person and i receive salary every month from this Account only since 18 years. Recently when i saw my account, this fact is came before me.
                                      Now i am in worry whether my policy is in continuation or not and should i have to pay the next premium due in this month(Nov.2012) or not. whether the Bank deduct my premium automatically or not . what i have to do? Am i eligible to receive assured sum on the date of maturity? In this regard i approached to the branch manager Sbh Jainoor and he said that he don't know about this type of policies.
                                      So Please kindly help me in this regard and regularize my policy ,Please kindly make a reply through Mail or letter .

                                      Thanks to you sir
                                      Laxmi kumari Pandram
                                      Mobile No. [protected]
                                      E mail Id; [protected]@gmail.com
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        A
                                        ankitjindal32
                                        from Delhi, Delhi
                                        Nov 7, 2012
                                        Resolved
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                                        Resolved

                                        Address: South Delhi, Delhi

                                        This is to bring to your notice theat my policy number [protected]- have requested for cancellation of my policy on 22nd August 2012.
                                        grounds for cancellation- 1) different terms and conditions. 2) term period should be 5 years but its is 10 years. 3) Signature Fraud - Signature on the policy is not mine as i was not available at home when thee policy was purchased. thee broker told my mother that he will come to our house for completion of thee policy documents, but he never did.
                                        we were not at home when thee policy documents came to our house.
                                        The letter for cancellation has been submitted to thee Mehrauli Branch on thee same date. There I had a meeting withe Mr. Atul to whom thee letter was submitted. Later on after 27 days i.e. 18 Sept 2012 i received a Specimen Signature Form- Annexure A for verification of my signatures by a Gazetted officer. The same was submitted to Mr. Atul on 24th Sept 2012. Then he assured me that he will forward thee request for cancellation and will get back to me within 15 days. Its been more than a month and he hasn't given a call back regarding thee case. I have been trying to call him but he is not answering. Then when i called up customer care on 7th November 2012 and had had a word withe a senior executive he told me that nothing regarding my policy has been updated.

                                        please help me how to go about this. and whether i should take some legal action against them.

                                        Ankit Jindal
                                        [protected]
                                        [protected]@gmail.com
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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