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SBI Life Insurance Complaints & Reviews

2.5
Updated: Dec 30, 2025
Complaints 399
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201
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SBI Life Insurance reviews & complaints page 14

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B
BLP_1996
from Noida, Uttar Pradesh
Aug 17, 2013
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SBI Life Insurance Swadhan Policy Number, Policy Bond and Premium Receipt प्राप्त नहीं होने के सम्बन्ध में ।

महोदयजी
मैंने भारतीय स्टेवट बैंक शाखा डिफेन्स लैबोरेटरी रातानाडा जोधपुर शाखा कोड – 4301 से दिनांक[protected] को SBI LIFE INSURANCE SWADHAN के तहत बीमा करवाया गया था, जिसकी प्रथम किश्त की कटौती दिनांक[protected] को ही मेरे भारतीय स्टेट बैंक के बचत खाता संख्या [protected] से सीघे ही काट ली गई थी, तथा उसके पश्चात लगातार उक्त किश्त की कटौती रूपये 676.00 प्रतिवर्ष मेरे भारतीय स्टेट बैंक के उक्त बचत खाता संख्या् [protected] से सीधे ही कटौती की जा रही हैं, लेकिन उक्त SBI LIFE INSURANCE SWADHAN पॉलिसी का आज दिनांक तक मुझे पॉलिसी बॉण्डै प्राप्त नहीं हुआ हैं, और न ही पॉलिसी नम्बर प्राप्त हुए हैं, तथा उसकी प्रतिवर्ष की जाने वाली प्रिमियम की रसीद भी प्राप्त नहीं हो रही हैं ।
अत: निवेदन हैं कि मेरे द्वारा करवाई गई उक्त पॉलिसी के प्रिमियम का भुगतान समय पर जमा हो रहा हैं, क़पा करके उक्त पॉलिसी बॉण्ड, पौलिसी नम्बर एवं कटौती की गई प्रिमीयम की रसीद जारी करवाने का श्रम करावें, ताकि प्रार्थी के पास पॉलिसी से सम्बिन्धित रिकॉर्ड उपलब्ध हो सके ।

भंवरलाल पंवार
17, जवाहर कॉलोनी, रेजीडेन्सी रोड.,
जोधपुर – 342011
E-Mail ID : [protected]@gmail.com
[protected]
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    B
    BLP_1996
    from Noida, Uttar Pradesh
    Aug 17, 2013
    Resolved
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    Resolved

    Not getting SBI Life Insurance Swadhan Policy Number, Policy Bond and Premium Receipt

    Dear sir,
    I have one policy of SBI Life swadhan insurance scheme through State Bank of India Branch-Defence Laboratory Ratanada Jodhpur, Branch Code -4301. This Policy premium deducted by ECS, My SBI Bank SB Account No. [protected] for continous from 12/08/2008 to every year Premium Amount Rs. 676/- Direct Deducted. But i have not received the Policy Number, Policy Bond and Premium Receipt till today. so i request you to send it as soon as possible to my address as well as to my email.
    My details is as below -
    State Bank of India Branch-Defence Laboratory Ratanada Jodhpur, Branch Code -4301
    SB Account No. [protected]

    BHANWAR LAL PANWAR
    E-Mail ID : [protected]@gmail.com
    [protected]
    Aug 14, 2020
    Complaint marked as Resolved 

    SBI LIFE SWADHAN INSURANCE — About premium receipt

    My policy no.is [protected]
    Group Member ID 20135079
    Plz send me my premium receipts and policy status
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      V
      Vikas Verma
      from Ernakulam, Kerala
      Jul 30, 2013
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      Address: Udhampur, Jammu and Kashmir

      Sir,

      With due respect and humble submission I would like to submit a few lines for your kind consideration please.

      That Sir, I have joined in your esteemed organisation in SBI life insurance My Customer No. 29506940 , Policy No. [protected] , Product Name - SBI Life - Unit Plus super Premium amount Rs. 30,000/- per year. But now I am not satisifiedofyour company services because when i login in mypolicysbilife is not login due to this i m unable to know my fund value.
      . Kindly consider my request and create new user ID and password and same may be sent to my email .

      Thanking you and expecting your early response in this regard.

      With regards,
      vikas verma
      Phone No. [protected]
      email- [protected]@gmail.com

      SBI — Problem in login

      Now i am using Windows 7 and my browser is Internet explorer is 8 previously i was using Windows XP at that time their was no problem in login but now i cant able to login the page please do help me and do the favour
      Mam please install adobe flash player into your internet explorer
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        D
        dhrubsingh
        from Chittaranjan, West Bengal
        Jul 26, 2013
        Resolved
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        Address: Vill - Laroot, P. O - Lambagaon, Teh Jaisinghpur, Distt - Kangra (H.P) - 176096, Kangra, Himachal Pradesh

        Sir,

        1. I, Dhrub Singh is the holder of SBILife - Smart Performer Policy No [protected]. The following are not filled as per application form in my policy :-

        E-mail ID (Page 8 of Policy) should be [protected]@gmail.com instead of [protected]@gmail.com
        Name of the Nominee (Page 9 of Policy) should be Tripta Kunihal instead of Tripta Kunimal

        2. Please make necessary amendments in the policy so as to avoid any ambiguity at a later stage.

        3. A sum of Rs 10,023.05 has been charged on account of Premium Allocation Charges. Please intimate the amount to be charged on account of "Premium Allocation Charges" i72n subsequent premiums. Please also provide monthly statement on my E-mail ID.

        Thanking you,

        Yours sincerely,

        (Dhrub Singh)
        Aug 14, 2020
        Complaint marked as Resolved 
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          00_16449835_CIF
          from Noida, Uttar Pradesh
          Jul 21, 2013
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          Address: Saharanpur, Uttar Pradesh

          dear sir,
          I want to redeem my prize amount in respect of my cif code 16449835 . my PAN no is ABFPR1026D. PLEASE REDEEM THE WHOLE AMOUNT AND SENT TO MY MY FOLLWING ADDRESS:


          SUBHASH CHAND RANJAN,
          C-61A,VASANT VIHAR,
          NEAR LUTHRA NURSING HOME,
          DELHI ROAD,
          SAHARANPUR
          PIN - 247001
          THANKING YOU
          YOURS TRULY

          ... — Prize Redemption

          Dear sir,

          i have got this e-mail from [protected]@hotmail.co.uk this mail id

          Following the instruction received from The ''Coca Cola® Company" under the umbrella of the UK Government in respect with your winning prize Fund valued at of £500,000.00GBP(Five hundred Thousand Great British Pounds Sterling's) which you were entered as an independent candidate, your e-mail address was attached to Winning number{CCC-0I0MD1511}

          sir kindly confirm it.

          And Reply At [protected]@yahoo.co.in
          ..
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            R
            Rupesh Jhade
            from Thanesar, Haryana
            May 20, 2013
            Resolved
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            Address: Betul, Madhya Pradesh

            1. I was taken a policy through SBI life insurance agent Farooq and HR Thakur, personnel Banking manager of SBI Main branch Betul (MP). I was submitted the application for cancellation of said policy due to wrong or miss guided by above mentioned agent but they are delay for process and again try for miss guiding to me.

            2. Copy of the application and complaint letter are also attached for your further action please.

            3. I am very stressed and want take action against the defaulters at the earliest. My contact No is [protected].

            4. You are requested to stop my policy No [protected] and credit to my account No [protected].
            Aug 13, 2020
            Complaint marked as Resolved 
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              U
              Umesh Agrawal
              from Bhusawal, Maharashtra
              May 4, 2013
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              Address: Jalgaon, Maharashtra

              I OWN POLICY No. [protected] SINCE 20 MARCH 2012 & REGULARLY PAYING PREMIUMS. DURING APRIL 2013, TWO INSTALMENTS HAVE BEEN RECOVERED DETAILS ARE AS UNDER : 17.04.2013 TO TRANSFER INB IH00030171 REF No. [protected]IH00030171 TRANSFER TO [protected] SBILIFE INSURANCE CO. DEBIT Rs. 3971/- ON 25.04.2013 : TO TRANSFER INBSBUILIFEINSURANCE AUTOPAY REF No.[protected]/SBILICIB12240681 TRANSFER TO [protected] BILLDESK TRANSACTION DEBIT Rs. 4004/-. KINDLY INVESTIGATE AND ARRANGE TO REFUND ME EXCESS PREMIUM RECOVERED TO MY BANK ACCOUNT [protected]. THANX.
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                A
                amitgupu22
                from Noida, Uttar Pradesh
                Apr 29, 2013
                Resolved
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                Address: Delhi

                I have been victim of a fraud made by an insurance agent of the SBI Life Insurance Co. Ltd. The chain of the incidents are as below:

                Sir, I got a call from a telemarketing person saying there is a scheme, in SBI Life Ins. which takes Rs. 50,000/- p.a. for 3 consequent years making a sum of Rs. 1,50,000/- of investment and returns you Rs. 2,10,000/- on the 4th year which is its maturity period.

                Now we can not close before 15 Years.

                Please let me know how can close this policy with minimum lose.

                I request everyone to never purchase SBI policy. These are fraud. There is no clear detail mention in broucher for Policy closure.....
                Aug 13, 2020
                Complaint marked as Resolved 
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                  V
                  vikas vikas
                  from Gurgaon, Haryana
                  Apr 28, 2013
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                  Address: Jhunjhunu, Rajasthan

                  Sir i am vikas kumar nehara .sir i have a policy from sbi life insurance 31 Mar 2012.so i do not have policy bond paper last one year .sir mai ees policy ko nahi rak no chata so ap maire ees policy ko refund kr vaa do .eak saal sai mugahai bond nahi melaa.aur mai nai company mai baihut bar phoe keya .aur leeter be leek deya ,maire samasaya ka samadan nahi hu aa so sir please maire madad kairo mai ra policy no [protected].maira mobile no [protected].
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    P
                    prasad.sonukumar901
                    from Mumbai, Maharashtra
                    Apr 27, 2013
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                    Address: North 24 Parganas, West Bengal

                    I am Sonu Prasad I joined SBI life on 28th October 2011 and reigned on 2nd of January 2012. my employee code was 17554. my complain is that, till that i didn't get my provident fund amount i send him all the formalities before 2 month but till date i didn't get it
                    plz help me



                    --
                    Thank's & Regard's

                    Sonu Prasad
                    Mobile. [protected]/ [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      T
                      trilok kumar sachdeva
                      from Delhi, Delhi
                      Mar 27, 2013
                      Resolved
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                      Address: North Delhi, Delhi

                      WENT TO BRANCH OFFICE KRISHNA APRA NETAJI SUBHASH PLACE DELHI OF SBI LIFE INSURANCE CO ON 22.03.2013 AND INCIDENTLY I FORGOT TO TAKE MY POLICY NO FOR MAKING THE PAYMENT . I REQUESTED THE LADY SITTING AT THE COUNTER BUT SHE REFUSED TO TRACE MY POLICY NO THEN I REQUESTED THE BRANCH MANAGER MR RAVI MANDLOI TO HELP ME BUT HE ALSO SHOWED HIS INABILITY AND SAID THAT THERE IS NO SUCH PROVISION IN THE SOFTWARE OF THE CO TO TACE THE POLICY NUMBER OF A POLICY HOLDER BY NAME OR ANY OTHER CRITERIA. BUT LATER ON I CAME TO KNOW FROM MY PARENT BRANCH I E ROHTAK BRANCH THAT THERE IS A PROVISION IN THIS SOFTWARE THAT BY GIVING THE NAME BATE OF BIRTH AND FATHER NAME ANY ONE CAN LOCATE THE POLICY NO OF ANY POLICY HOLDER .I AM SHOCKED TO SEE THIS PATHETIC ATTITUTTE OF THE STAFF INCLUDING THE MANAGER MR RAVI MANDLOI. I REQUEST TO LOOK INTO THE MATTER AND PUNISH THE MANAGER SUITABLY FOR NOT ATTENDING ME PROPERLY EVEV AFTER MY VARIOUS HUMBLE REQUESTS. PLEASE LET ME KNOW WHAT ACTION HAS BEEN ON MY COMPLAINT.
                      TRILOK KUMAR SACHDEVA
                      POLICY NO [protected]
                      MOB-[protected]
                      [protected]@yahoo.com
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      SBILIFE INSURANCE CO — NON COOPERATION BY STAFF AND MANAGER

                      SIR

                      I WENT TO BRANCH OFFICE KRISHNA APRA NETAJI SUBHASH PLACE DELHI OF SBI LIFE INSURANCE CO ON 22.03.2013 AND INCIDENTLY I FORGOT TO TAKE MY POLICY NO FOR MAKING THE PAYMENT . I REQUESTED THE LADY SITTING AT THE COUNTER BUT SHE REFUSED TO TRACE MY POLICY NO THEN I REQUESTED THE BRANCH MANAGER MR RAVI MANDLOI TO HELP ME BUT HE ALSO SHOWED HIS INABILITY AND SAID THAT THERE IS NO SUCH PROVISION IN THE SOFTWARE OF THE CO TO TACE THE POLICY NUMBER OF A POLICY HOLDER BY NAME OR ANY OTHER CRITERIA. BUT LATER ON I CAME TO KNOW FROM MY PARENT BRANCH I E ROHTAK BRANCH THAT THERE IS A PROVISION IN THIS SOFTWARE THAT BY GIVING THE NAME BATE OF BIRTH AND FATHER NAME ANY ONE CAN LOCATE THE POLICY NO OF ANY POLICY HOLDER .I AM SHOCKED TO SEE THIS PATHETIC ATTITUTTE OF THE STAFF INCLUDING THE MANAGER MR RAVI MANDLOI. I REQUEST TO LOOK INTO THE MATTER AND PUNISH THE MANAGER SUITABLY FOR NOT ATTENDING ME PROPERLY EVEV AFTER MY VARIOUS HUMBLE REQUESTS.
                      TRILOK KUMAR SACHDEVA
                      POLICY NO [protected]
                      MOB-[protected]
                      [protected]@yahoo.com
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                        P
                        Prat33k
                        Mar 25, 2013
                        Resolved
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                        Address: Delhi

                        I am writing to make a complaint against SBI and their agents Anjali (mobile no.
                        [protected]) and Sandeep
                        (mobile no. [protected]) because they misled me in taking a SBI policy
                        called Shubh Nivesh by giving me false information and showing false
                        documents.

                        I have already made a complaint in SBI by writing to SBI's grievance cell officer but
                        they are telling me that they can not do anything in this matter.

                        I was approched by Ms Anjali to sell the Shubh Nivesh policy when she
                        called me and asked me if i was interested in buying this policy.
                        She told me that she is an Executive calling from Daryaganj branch
                        office of SBI.

                        She explained me that this is a 5 year policy, where i have to pay Rs
                        30,000 annually for 5 years and i will get Rs 2,19,018 (fixed) + bonus
                        at the rate of 4% (variable depending upon SBI performance).
                        She also told me that as per the policy, i will get 10% cashback on
                        every annual premium that i will pay.
                        i will get the cashback after 45 days of premium payment.

                        I found the policy profitable so i told them that i would buy the
                        policy but i asked for documents stating these features that Anjali
                        had explained to me. So she told me that she will send agent Sandeep
                        to my house with the policy documents.

                        Agent Sandeep came to my home with a file in his hand. He also told me
                        that he is an executive from SBI's Daryagnaj branch. He showed me the
                        benefit illustration where all the details were mentioned that how much maturity
                        amount is offered against how much premium for the term of 5 years.

                        I took some photos of that benefit illustration as well and i am attaching them with
                        this as a proof. Now, SBI is saying that this benefit illustration is not provided by them.

                        i was satisfied with the documents i saw so i told him that i would
                        buy the policy.
                        He asked me to give some documents (like my id proof, photographs etc)
                        and a cheque of Rs 30,000, which i gave him right away. He also gave
                        me a form and asked me to sign it, he told me that he will fill up the
                        rest of the form by himself as there are details needed to be filled
                        by SBI officials.
                        So i signed the form and handed it to him.

                        So when i bought this policy i thought i am buying a policy which has
                        a time period of 5 years, maturity amount of Rs 2,19,018 and premium
                        of Rs 30,000.

                        After some days, When i reveived my policy documents i read that my
                        policy term is 15 years and maturity amount is only Rs 3,76,000.
                        When i asked the agent about this he told me that the policy term is
                        15 years in case i want to continue
                        the policy and Rs 3,76,000 is the sum assured that i will get in case
                        i die, and not the maturity amount.

                        He aslo assured me that i can discontinue the policy after 5 years and
                        i will get Rs 2,19,018 + bonus as promised.

                        Now, i payed my premium on 31st Dec 2012 and i have not yet received
                        my cashback.

                        i have confirmed it from SBI that my policy term is 15 years, Sum assured is
                        Rs 3,76,000 and maturity amount is Rs 3,76,000 + bonus.

                        Now, i checked the form that i filled while buying the policy and is
                        attached with my policy documents that i received. It has a section
                        where the policy's term, premium amount and sum assured is
                        filled and there i found that agent has filled my policy term as 15
                        years instead of 5 years, my premium as Rs 30,000 and Sum assured as
                        3,76,000 instead of Rs 2,19,018.

                        Now, i have been cheated and this is not the policy that i wanted. I
                        want to get out of this policy and want my Rs 30,000 back.
                        Please help me. Please let me know if something is required from my side.

                        My policy no. is [protected].
                        The agent ID for my policy is[protected].
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          N
                          N DAYANAND
                          from Hyderabad, Telangana
                          Mar 24, 2013
                          Resolved
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                          Resolved

                          Address: Hyderabad, Andhra Pradesh

                          dEAR Sir,

                          I have retired as De[utuy manager from SBI in Febraury ,2010.

                          I have worked as CIF for promoting SBI Life Insurance business while in service. I have received
                          the prepaid gift cards as incentive and I wish to know the value and the pin number for the mentioned
                          below
                          card no [protected] valid thru 12/09.

                          3. Kindly advise the value of the card and also the PIN number either by
                          phone { [protected]] or by mail at the earliest.
                          your sincerely
                          N DAYANAND
                          PF NO 1761676 RETD FROM Hyderabad Circle
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            K
                            kavi dutt sharma
                            from Chennai, Tamil Nadu
                            Mar 7, 2013
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                            Address: East Delhi, Delhi

                            i have renewed my sbi life insurence 4 th year- i need current receipt - my policy no. [protected] for Rs.24,000 /- please send it to my email id - very urgent matter ( TAX ) - email id is - [protected]@rediffmail.com
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                              A
                              Atin Sabharwal
                              from Bathinda, Punjab
                              Mar 6, 2013
                              Resolved
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                              Resolved

                              Address: Jalandhar, Punjab

                              dear sir
                              I want say i am resigned form sbi life insurance as unit manager on 14th feb.
                              I am resigned from job forcefully and mentally pressure. i complained to HR , ASM and RSM
                              but they supported branch manager and i am also complained for my full and final but still i am
                              not received my full and final . plz help me as soon as possible



                              Regards
                              Atin Sabharwal
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                P Chella Pandi
                                from Bengaluru, Karnataka
                                Feb 2, 2013
                                Resolved
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                                Resolved

                                Address: Bhopal, Madhya Pradesh

                                1. I have the under mentioned policy in your Insurance :

                                (a) Policy No[protected], Customer No 21549769, Product Name : SBI Life Unit Plus III.

                                (b) Policy No[protected], Customer No 2154969, Product Name : SBI Life Maha Anand.

                                2. May I request you intimate the following information for my needful at the earliest :-

                                (a) What is the present value of above mentioned policy.

                                (b) If I will get surrender at present as on date. What is the present value on 02 Febrary 2013.

                                (c) Can I surrender the above policies in Bhopal.

                                3. An early action is requested.



                                With warms and regards


                                P CHELLA PANDI
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  H
                                  harekrushna nayak
                                  from Delhi, Delhi
                                  Jan 15, 2013
                                  Resolved
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                                  Resolved

                                  Address: Chhattisgarh

                                  On approach of your esteemed delegates I opted for the SBI Life Insurance worth Rs 50000/- p.a. on 26.12.12 and accordingly based on my cheque and Dr.Voucher,the identical amount has already been deucted from my a/c on 27.12.12.But to my surprise,till date I have not received any Acknoledgement or,Policy papers .

                                  It seems I have gone for a wrong Investment thr'your concern. Service is really Very POOR which is beyond my expectation.I am unable to submit any documentary evidence to my authority for Tax planning.Today is the cut off date for me.

                                  Pl suggest what to do???


                                  User ID harekrushna.[protected]@acclimited.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Girisha.ks
                                    from Palghat, Kerala
                                    Jan 5, 2013
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                                    Address: Hassan, Karnataka

                                    dear sir,


                                    i want to conform about my policy status how can i check please instruct me.
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                                      D
                                      dilip phadke
                                      from Bengaluru, Karnataka
                                      Jan 3, 2013
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                                      Address: Maharashtra

                                      my name is Phadke d.y.i am holding mobile [protected]. i am receiving messages related to pol. no [protected] .i am not holding said policy.you are requested to stop sending messages regarding said policy on my mobile.please inform.
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                                        debais dutta
                                        from Pune, Maharashtra
                                        Dec 8, 2012
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                                        Address: Pune, Maharashtra

                                        Sir, I have receive my policy. Group member ID 30969084. and master policy no -[protected]. Tolal five page policy. But received include envelope only 3 papers(i.e.1th , 3th, 5th,)But not enclose 2th and 4th policy bond paper not enclose. Please rest of those policy bond sent my bank address.
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