SBI Life Insurance Complaints & Reviews

[protected] Forwarded message[protected]
From: "dr.ajay chhabra" <chhabra.[protected]@gmail.com>
Date: Mon, 22 Mar 2010 19:27:15 -0800
Subject: Fwd: COMPLAINT NO OORT 559
To: info <[protected]@sbilife.co.in>, "nutan.toraskar" <nutan.[protected]@sbilife.co.in>, "gangadas.chetpelly" <gangadas.[protected]@sbilife.co.in>

Subject: Fwd: COMPLAINT NO OORT 559
br...

Sir/madam
Without purchasing the insurance policy and without documents, the SBI credit card showing the due amount in the statement. The SBI credit card agent given me the lifetime free card in 2006 , from 2006 to till date I never used the credit card. As per SBI credit card department , the charges showing in the statements are debited for SBI insurance. Now nobody taking resposibilities, and pressurising to pay the money.

Sir/Madam
I have surrendered ULIP policy Horizon II Policy no:-[protected] on January 18, 2010. But till today I have not received my amount. i have sent my complaint to sbi life but they are ignoring me and harassing me financially and mentally. Please help me. i am sending you the copy of receipt of surrendered policy of date 18 January 2010.
my complaint is as follows:-
Copy of complaint sent to SBI Life insurance Co Ltd;

To
The General Manager
SBI life Insurance company Ltd
Mumbai.

Sub: - Regarding the payment of surrendered ULIP policy no [protected] Horizon II

Sir/Madam,
I had ULIP (policy no [protected]) Horizon II. I have surrendered above ULIP along with requisite formalities at your Jodhpur branch on January 18, 2010. Then I was told that the amount of this surrendered policy will be given to me with in twenty days from the surrendered date. After twenty three days I have not received the cheque, thereafter, I contacted your customer care service and registered the complaint with complaint no 634008 on date 11/02/10.The customer care representative asked me to contact again after three days. I contacted once again after three days then told me that I have single name ( no surname) in my policy documents and concerning department has hold this cheque, he asked me to provide my PAN card & bank details while I had submitted my PAN card copy at the time of commencement of policy. Despite this, I have given my details to your branch on 13/2/10. Your branch officials said wait few days more. It is very surprised to me that you have problem to send the cheque of same name which is shown in costumer’s original policy.
Well, I am not satisfied with your services that you have not informed this problem to me after more than twenty days while it is your duty to intimate the concerning customer.
I waited for one week more but I was again disappointed. After this I have contacted Mr. Pradeep Bohra of your Jodhpur branch. He told me to wait few days more. Now after passing one month and seven days I have not received the required cheque.
I am now very disappointed and regret why I have invested my money around 1.25 lacs per annum in your various products. I realize how I was foolish that I have invested a huge amount in your bogus company where precious customers are treated as stupid and foolish. Your company not only tortures your customers but also misguides and harasses them. I am the example of your these activities. You have not only misguided me but also you have tortured and harassed me financially and mentally both. Your bogus company and its employees are useless.
I advise you not to send the cheque to me because it is my constraint to go consumer court for getting cheque with interest and compensation. Now I will take this amount in consumer court. I will advise my all friends and relatives no to invest in SBI life co ltd. in future.

Date[protected]
Yours faithfully

Madan

[protected]
[protected]

Copy to;-

1. Insurance Ombudsman offices
2. IRDA
3. Head – Client Relationship
SBI Life Insurance Co. Ltd.
4. Corporate office sbi life ins. co
5. SBI Life Jodhpur

Dear Sir,
I have one pension plan from SBI life and it was taken in March 2005. I have paid 3-4 premiums and policy is in-force. Few days back I check my statements and found that SBI send me incorrect statements. One statement that says on 31st march 2008,PPA closing balance was Rs 16921.23 but when I again got new statement in 2009 and it was sawing me PPA closing balance was Rs 12192.
The statement which I got in 2009 was showing that opening balance on 01/04/2008 was Rs 10790.4
On 5th Feb 2010, I raised this issue with sBI life,SBI life has sent me one more statement that shows following details
31st March 2008 = Rs. 11437.12
01st April 2008 = Rs. 11439.19
01st April 2009 = Rs. 12194.47
04th February 2010 = Rs. 12762.90
which does not match with previous statements. Every time new statement with different opening balance. SBI life cheats customers. I have raised this concerns to following address but not getting proper response.
shreepad.[protected]@sbilife.co.in, ujwala.[protected]@sbilife.co.in, nazia.[protected]@sbilife.co.in, shreelakshmi.[protected]@sbilife.co.in, harpreet.[protected]@sbilife.co.in, gangadas.[protected]@sbilife.co.in" <gangadas.[protected]@sbilife.co.in

I have sent this details to ninad.[protected]@lifeinscouncil.org " [protected]@gmail.com, shreepad.[protected]@sbilife.co.in, [protected]@irda.gov.in but there is no response. Seems that IRDA, OMBUDSMAN and lifeinscouncil have no time for customers.

Due to all this I don't know what is my current exact amount in pension plan a/c ?

Dear Sir, I have a SBI life Sudarshan plan A policy bearing no[protected] and thereby i have deposited the premium amount on Jan/2010. But I have not recieved the premium reciept till today. So I request you to send it as soon as possible to my communication address as well as to my e-mail address.

P.K.Roy

ref VR-123
...
Thu, February 11, 2010 12:47:26 PM
From:
DP Agarwal <[protected]@yahoo.com> [Chat now]
...
View Contact
To: [protected]@rediffmail.com
I have tried my level best to make them follow the IRDA guidelines with a copy of circular and clarification issued as annexure for ULIP products,. There reply is not acceptable. We request you to kindly get us due justice.SBI Life official have developed a total disregard for IRDA guidelines and challenge the customer to go to court and harrase them as they have a mighty organisation to back them.
Devi Prasad Agarwal and Shakuntla Agarwal

From: "priya.[protected]@sbilife.co.in" <priya.[protected]@sbilife.co.in>
To: DP Agarwal <[protected]@yahoo.com>
Cc: shreelakshmi.[protected]@sbilife.co.in; shreepad.[protected]@sbilife.co.in; ujwala.[protected]@sbilife.co.in; vishisth.[protected]@sbi-life.com
Sent: Wed, February 10, 2010 12:02:27 PM
Subject: Fw: policy number [protected] and [protected].........................cms no 12309


Dear Sir,

We thank you for writing to us.

Your complaint has been registered with us under the reference number CMS/REL/[protected] for any future reference.

We refer to your mail dated 31/12/2009 and inform as under :

1) No amendments with reference to sum assured are possible as per product provisions duly approved by IRDA.

2) Kindly refer the Clause no. 16 of the terms and conditions of Schedule II sent along with the policy documents which states as under...

Currently, the amount payable on free look cancellations would be the lower of :

* The Premiums paid (including basic premiums and Top Up premiums), and
* Fund Value + (Premium Allocation Charges + Mortality Charges + Policy Administration already deducted)


MINUS (Stamp Duty + Medical Expenses)

Under these circumstances we regret our inability to accede to your request.


Thanks & Regards,
Priya Kadlag.
Relationship Dept. - Associate
CPC- Belapur
Tel no.[protected]
Fax no.[protected] / 6674
Web Site: www.sbilife.co.in
Have a wonderful day ahead…!!

Fw: Refund for policy number [protected] and [protected]
Wed, February 10, 2010 11:28:44 AM
From:
DP Agarwal <[protected]@yahoo.com>
View Contact
To: shreepad.[protected]@sbi-life.co.in; shreepad.[protected]@sbi-life.com; padmaja.[protected]@sbilife.co.in; vishisth.[protected]@sbi-life.com; rajkumar.[protected]@sbi-life.com


2 Files Download All
annexure_unitlinke.doc (35KB); annexure_unitlinke(2).doc (35KB)
I spoke to Shreepad today he wanted me to send him clarification annexure as they are not aware about the circular. please find it attached

----- Forwarded Message ----
From: DP Agarwal <[protected]@yahoo.com>
To: vishisth.[protected]@sbi-life.com
Sent: Tue, February 2, 2010 10:26:20 AM
Subject: Fw: Refund for policy number [protected] and [protected]

I am awaiting a reply and position of SBI Life on IRDA circulars.





From: Vishisth Jain <vishisth.[protected]@sbi-life.com>
To: DP Agarwal <[protected]@yahoo.com>
Cc: padmaja.[protected]@sbilife.co.in; rajkumar.[protected]@sbi-life.com; shreepad.[protected]@sbi-life.co.in; shreepad.[protected]@sbi-life.com; shreelakshmi.[protected]@sbilife.co.in; priya.[protected]@sbilife.co.in
Sent: Wed, January 20, 2010 12:35:07 PM
Subject: policy number [protected] and [protected]

Dear Sir,



Thank you for writing us.



We are delighted to have you as our esteem customer.



With reference to your mail regarding the free look clause which has been already communicated to you is as follow



“Free look clause which clearly says:



The Policyholder has a period of 15 days from the date of the receipt of the policy document to review the terms and conditions of the policy and where the insured disagrees to any of those terms or conditions, he has the option to return the policy stating the reasons for his objection, when he shall be entitled to a refund of the

amount as follows:



Currently, the amount payable on free look cancellations would be the lower of:



· the Premiums paid (including basic premiums and Top Up premiums), and

· Fund Value + (Premium Allocation Charges + Mortality Charges + Policy Administration already deducted)

MINUS (Stamp Duty + Medical Expenses)



Therefore, given amt. has been derived on the basis of above mention accounting calculation.



For your reference, Pls find the attachment of accounting calculation as required by you.



Regards


Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505 CMS NO.10048
Sat, December 19, 2009 8:55:01 AM
From:
DP Agarwal <[protected]@yahoo.com>
View Contact
To: padmaja.[protected]@sbilife.co.in
It is not acceptable.Your Jaipur guys have not provided complete information. First correct those people ,so that they do not repeat such deceptions with others. Why you are not giving me number and email address of your senior person so that the issue can be brought to his notice. Do not tell me that you are the ultimate authority like your Sharma claimed.

From: "padmaja.[protected]@sbilife.co.in" <padmaja.[protected]@sbilife.co.in>
To: DP Agarwal <[protected]@yahoo.com>
Cc: shreepad.[protected]@sbilife.co.in; shreelakshmi.[protected]@sbilife.co.in; rajkumar.[protected]@sbi-life.com; ujwala.[protected]@sbilife.co.in
Sent: Fri, December 18, 2009 2:51:14 PM
Subject: Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505 CMS NO.10048


Dear Sir,

Further to your mail below, we wish to reiterate that the policy is issued as per the details provided by you in the proposal form. We also wish to inform you that no amendments can be made with regard to Sum Assured after issuance. Hence we regret our inability to consider your request for change in the Sum Assured Option.

However, as you have approached us during free look period, you may send us the entire set of original policy documents along with a duly signed letter by the policyholder for cancellation under free look clause mentioned against Clause 16 under the Terms & Conditions of Schedule II of the policy documents as detailed in our email dated 17.12.2009.

For any further assistance you may get in touch with our official stated below:

Mr. Rajkumar Gupta - State Head, Jaipur.
Tel No :[protected]

Thanks & Regards

Padmaja.S
Associate - Relationship Department
SBI Life Insurance Co Ltd
Central Processing Center
Kapas Bhavan, Plot No 3A,
Sector no 10, CBD Belapur,
Navi Mumbai - 400 614


From: DP Agarwal <[protected]@yahoo.com>
To: padmaja.[protected]@sbilife.co.in
Date: 12/18/2009 08:00 AM
Subject: Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505 CMS NO.10048




Please note that I was not told about the extent of mortility charges. The illustration given to me was for a person of 30 years age with 110% cover. I asked your agent about the charges applicable for my case with 625% and he told that it is not much different. It is not acceptable that first your person mis guide than you are taking a stand that since I have signed some papers you are not ready to change and put me on loss.It is unfair. Please give email or phone number of a senior officer.

Dy-PC Head- Jaipur

SBI Life Insurance, 5th Floor,Brij Anukampa,K-13,Ashok Marg,C-Scheme, Jaipur -302004
Mobile [protected]| Email:vishisth.[protected]@sbi-life.com | Fax:[protected] I www.sbilife.co.in


Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505 CMS NO.10048
Fri, December 18, 2009 7:55:03 AM
From:
DP Agarwal <[protected]@yahoo.com>
View Contact
To: padmaja.[protected]@sbilife.co.in
Please note that I was not told about the extent of mortility charges. The illustration given to me was for a person of 30 years age with 110% cover. I asked your agent about the charges applicable for my case with 625% and he told that it is not much different. It is not acceptable that first your person mis guide than you are taking a stand that since I have signed some papers you are not ready to change and put me on loss.It is unfair. Please give email or phone number of a senior officer.




From: "padmaja.[protected]@sbilife.co.in" <padmaja.[protected]@sbilife.co.in>
To: DP Agarwal <[protected]@yahoo.com>
Cc: [protected]@sbilife.co.in; nazia.[protected]@sbilife.co.in; shreelakshmi.[protected]@sbilife.co.in; shreepad.[protected]@sbilife.co.in
Sent: Thu, December 17, 2009 5:29:56 PM
Subject: Fw: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505 CMS NO.10048


Dear Sir,

We write further to our interim mail below and thank you for bearing with us in the interim,

We observe from our records that the policy is issued as per the details provided in the proposal form duly signed by you along with the Generic Benefit Illustration of 625% of Sum Assured. Under these circumstances, we regret our inability to accede to your request for alteration in sum assured.

Further, depending upon the age of the Life Assured, sum assured and gender the mortality charges are recovered from by liquidating appropriate number o[censored]nits from each fund in the ratio of the value of the respective fund value on a monthly basis. For more information on the various charges levied on the policy we request you to be guided by Annexure – charges under Terms and Conditions of Schedule II sent along with your policy documents.

As you have expressed your dissatisfaction in the terms and conditions within the free look cancellation period, you have an option to cancel the policy under free look clause mentioned against Clause 16 under the Terms & Conditions of Schedule II of the policy documents. In case you wish to avail for the same, we request you to kindly send us the entire set of original policy documents along with a duly signed letter by the policyholder mentioning the reasons for cancellation on or before 31.12.2009 to the communication address mentioned below.
Please ensure to attach a copy of this email for our ready reference.

Head Client Relationship
SBI Life Insurance Co Ltd.,
Central Processing Center,
Kapas Bhavan, Plot no. 3A,
Sector – 10, CBD Belapur
Navi Mumbai – 400 614.

We request you to kindly provide us a duly signed letter from the policyholder for your wife's policy in order to provide her with the desired information. All the issues related to the policy shall be addressed on receipt of fresh letter duly signed by the policyholder.

Assuring you of our best services.

Thanks & Regards

Padmaja.S
Associate - Relationship Department
SBI Life Insurance Co Ltd
Central Processing Center
Kapas Bhavan, Plot No 3A,
Sector no 10, CBD Belapur,
Navi Mumbai - 400 614
From: Padmaja Srinivasan/Operations/Mumbai/sbilife
To: DP Agarwal <[protected]@yahoo.com>
Cc: info/Mumbai/[protected]@sbilife, Nazia Naikwadi/Operations/Mumbai/[protected]@SBILIFE
Date: 12/10/2009 09:56 AM
Subject: Fw: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505 CMS NO.10048



Dear Sir,

Thank you for writing in.


Your complaint has been registered with us under the reference number CMS/REL/[protected] for any future reference.

With reference to the below mail, we would like to inform you that the matter is being looked into. We shall revert back to you shortly.

We request you to kindly bear with us in the interim.

Assuring you of our best services.

Thanks & Regards

Padmaja.S
Associate - Relationship Department
SBI Life Insurance Co Ltd
Central Processing Center
Kapas Bhavan, Plot No 3A,
Sector no 10, CBD Belapur,
Navi Mumbai - 400 614
From: DP Agarwal <[protected]@yahoo.com>
To: [protected]@sbilife.co.in
Date: 04/12/2009 01:53 PM
Subject: Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505




i have registred my email address online. pl check it now.

From: "[protected]@sbilife.co.in" <[protected]@sbilife.co.in>
To: DP Agarwal <[protected]@yahoo.com>
Sent: Fri, December 4, 2009 1:15:48 PM
Subject: Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505


Dear Sir,

Thank you for writing in.

With reference to your below mail, we would like to inform you that your email id is not registered with us in the documents supplied while taking the policy.
Hence ,we request you to send us a letter duly signed by policy holder to enable us to look into the matter.


For further assistance, you may call us at our Toll Free Numbers[protected] /[protected] am - 9 pm, 7 days a week) or email us. We’ll do our best to assist you.

Regards,
SBI Life Insurance Co. Ltd.
New Customer Initiatives
Contact Number [protected] /[protected]
Fax number +[protected]
E-mail [protected]@sbilife.co.in
Website www.sbilife.co.in

From: DP Agarwal <[protected]@yahoo.com>
To: [protected]@sbilife.co.in
Date: 04/12/2009 01:06 PM
Subject: Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505





why you require a letter. In the today senerio on line redressal has been done even by RBI. If you have doubt call me at my cotact number.

From: "[protected]@sbilife.co.in" <[protected]@sbilife.co.in>
To: DP Agarwal <[protected]@yahoo.com>
Sent: Fri, December 4, 2009 10:03:13 AM
Subject: Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505


Dear Sir,

Thank you for writing in.

With reference to your below mail, please refer our earlier mail, till date we have not received your letter. Please arrange to send the same on below given address.

In case you have already send letter, please provide us despatch details of the same.

For further assistance, you may call us at our Toll Free Numbers[protected] /[protected] am - 9 pm, 7 days a week) or email us. We’ll do our best to assist you.

Regards,
SBI Life Insurance Co. Ltd.
New Customer Initiatives
Contact Number [protected] /[protected]
Fax number +[protected]
E-mail [protected]@sbilife.co.in
Website www.sbilife.co.in
From: DP Agarwal <[protected]@yahoo.com>
To: [protected]@sbilife.co.in
Date: 03/12/2009 09:17 PM
Subject: Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505






REMINDER-1

My complaint has not been resolved till today. I need your views urgently .

From: "[protected]@sbilife.co.in" <[protected]@sbilife.co.in>
To: DP Agarwal <[protected]@yahoo.com>
Sent: Tue, November 24, 2009 10:53:53 AM
Subject: Re: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected] INFO/PD/NOV 09/505


Dear Sir,

Thank you for writing in.

Your Query/Complaint has been registered with us under reference number (INFO/PD/NOV 09/505) for any future reference.

We observe that the mail has come from the id [protected]@yahoo.com which is not registered with us in the documents supplied while taking the policy.
To protect the interests of the policyholder, we request you to send us a letter duly signed by policy holder at the address mentioned below to enable us to look into the matter.

SBI Life Insurance Company Ltd
Central Processing Centre,
Kapas Bhavan, Plot no. 3A,
Sector No. 10, CBD Belapur.
Navi Mumbai - 400 614.

For further assistance, you may call us at our Toll Free Numbers[protected] /[protected] am - 9 pm, 7 days a week) or email us. We’ll do our best to assist you.

Regards,
SBI Life Insurance Co. Ltd.
New Customer Initiatives
Contact Number [protected] /[protected]
Fax number +[protected]
E-mail [protected]@sbilife.co.in
Website www.sbilife.co.in
From: DP Agarwal <[protected]@yahoo.com>
To: [protected]@sbilife.co.in
Date: 21/11/2009 04:56 PM
Subject: complaint about mis- guidance about sbilife-unitplus-2 single policy number [protected]







Your Territory Manager Pankaj Sharma phone [protected] has been visiting my house since a long for selling a life insurance. I was finding all ULIP based products nonviable as total charges excluding mortality charges were very high around 15-20%. Then he proposed to me Unitplus-II scheme. As the charges told to me for single premium 2% I opted for it with a premium of 45000/- and life cover 625%.I was not told about mortality charges applicable for my age.No table was given to me as now sent with your policy.I was shown a table for a person with 30 years age and 110% life cover. The charges are nominal in that case. I was told there would not be much change in my case.
Upon receipt of the policy on 14 November I went thru the table at page 30 and it was shocking.My returns on investment were getting eaten up by mortality charges. I called up Pankaj on 16 November and wanted an explanation about the table. First he tried to convince me with a statement that returns would be 300-400% therefore I should not worry. I asked him what is guarantee as my experience with ELSS scheme of SBI is bad and therefore I would like to go for a safer option as your document promise 6-10% return only. Then he suggested that he can get life cover reduced to 110% so that mortality charges shall reduced and would be nominal. He wrote an application for such request which I signed. Today I received the policy back with a letter that the request is not considered. I called up Pankaj and told him about his fooling the customer with his mis-guidance and sell the product on false and insufficient information. I wanted to get his boss number and he is the boss and their is nobody above him. I wanted SBILIFE head office number and he told its in Delhi and I have to go to Delhi to get its number.Later on I spoke to Chaudhary and Dube and call center also.

Now I desire that either you reduce the cover to 110% or refund me 45000/- with interest.

Pankaj has sold me another similar policy on my wife name Shakuntla Agarwal with a premium of 65000/-. Either the cover in her case also should be reduced to 110% or the money is refunded back with interest.

Devi Prasad Agarwal


********************************************************************************...⇄

Dear Sir/Madam,

I Have taken policy in the month of may 2009.Still I haven't received the Policy. after talking at your local office at surat Mr Rishal Bhai (+[protected] t has been dispatched but no ne has taken the courier & will call back after the courier confirmation.He contined the same comments when ever called him up. Now I called him He says that the courier has been accepted by you. I want to just known whether his 1st comments were right or his last commens are right?

I would like to also known whether I should pay the other instalment of the policy that is due on mya 2010.

Request to solve this problem as early has possible so that I would be knowing what to do in future.

Rquest to call

Regards,
Aman Shah
+[protected]

Dear Sir/Madam,

This is to inform you that, I am Mr. Ashwini kumar mohanty having SBI Saving Account no.[protected], lesiw Road branch,Bhubaneswar an amount of Rs. 559/- debiting from my account as premium of SBI Life without any information to me.I also do not know about the Insurance policy & nor get any bond from the SBI LIFE.

Therefore, I request you to do the needful in this regards

I have taken SBI Life Maha Anand policy No [protected].I have paid online premium Rs.2000/- on 4th January 2010 through my friend's SBI Atm debit card online STMT for acc.[protected].But till the updating is not shown on portal.I am trying to telephone on toll free as well as on landline but nobody is responding.As I am managing somehow to pay so I am worried.

Thanking you and with regards
S G Kulkarni

DURING MARCH 2009 STATE BANK OF INDIA SANCTIONED RS.16.7 LAKHS HOUSING LOAN TO MY SON S. SASHIKUMAR (APPLIED FOR SBI LIFE INSURANCE). AVAILED TWO INSTALMENTS (RS.8 LAKHS). HE WAS DIED IN A ROAD ACCIDENT ON 30/05/2009. NOW WE ARE IN GREAT DIFFICULTY TO COMPLETE MY SON'S DREAM HOUSE. WE WANT TO CLAIM THE INSURANCE CLAIM FOR THE SAID HOUSING LOAN AMOUNT OF RS.16.7 LAKHS. KINDLY CLARIFY WHETHER WE ARE ELIGIBLE TO GET THE INSURANCE AMOUNT ?

Subject: Fw: SBI Life Swadhan policy, Payment of half yearly/ Annual installment

1. This with reference to SBI Life, Group Swadhan Policy ID: 14545831,
Name : SAKSHI BHATNAGAR, Half yearly installment of Rs 1493/-,for Dec/Jan 2010.
Please deduct : Rs 1493/- from SBH A/C No: [protected], ASWAPURAM, A.P- 507116.

2. Policy No: [protected] Customer ID:12041565
Name of the policyholder: Ms.RIDHI BHATNAGAR , Yearly Installmment for Jan 2010
Amount to be deducted from SBH, ASWAPURAM A/c No: [protected], due Date : 01.01.2010 Amount (Rs) 3117/-

Kindly arrange to deduct the amount and forward receipt. I have not yet received receipt for July 2009, for Rs 1493/-., though deducted & checked with ATM.
Note: Kindly arrange to Transfer of SBI LIFE INSURANCE POLICIES, to Chembur Branch, Mumbai for easy follow up .regards bye.

Sir,
I have SBI Life "Money Back Plan" N0. [protected] of Rs. 6092/- half yearly installment
& SBI Life "Sudarshan Policy" No. [protected] of Rs. 5876/-half yearly instalment.

Net per policy dekhne ke liye custmer ID mangta hai. islie kripya mujhe turant Custmer ID bhejne ki kripa kare.

Dhanywad

Deepak KUmar Sharma
LIG B 11/4 Mahananda Nagar
Ujjain (MP)

Tel.[protected]
Mob. [protected]

i have signed up a life insurance for my mother on 3/10/2009,sbi LI declined it for medical conditions and till date 31/12/2009 not refunded it back.
when ever i make a complaint they just ignore or just dont care its combined with very poor customer service and lack of resposibility towards a customer.
All these resons like its been delevired through speed post are irelavant,calling the speed post they have no data where shall a customer get justice!!!!

Dear sir,
Respectfully i have to state that on above subject that my husband had taken housing loan from sbi jamtara branch code 213 on the name of my registered deed on may,09. My house was insured by sbi jamtara authorised officer with dd no.890810 dated on 6th june 09 of Rs. 8972 only.on 30th Nov,09 my proposal insurance form alogwith DD was returned by sbi life insurance company patna to sbi jamtara and xerox copy to me due to incomplete proposal and was adviced to sbi jamtara for resubmit. I contact to sbi insurence officer jamtara and said due to your negligence, it was returned. After a days the officer deposited Rs.8972 to my husband's housing acount no [protected]. This event really shoked me and my husband.
Here question arises that who will pay insterate of 6th month deposited money and why the proposal form was not resubmitted.
So please justice with me.
Thanking you
Mousumi majee
H/o yogendra kumar
newtown,jamtara,jharkhand(815351).
Mb. [protected]

Sudarshan Poliy & Money Back Poliy
Posted:[protected] by Deepak Kumar Sharma Send email


Not getting renewal prmium receipt
Sir,
Mere pas Sudarshan Poliy ( No. [protected] of Rs. 5,876.00 ) & Money Back Policy ( No. [protected] of R. 6,092.00 ) hai. Maine before 2 week SBI Life Insurance Ke Freeganj, Ujjain me State Bank of India Ke Cheque No. 549620 & 549621 jama kare the. Kintu mujhe aaj tak dono policy ki renewal prmium receipt nahi mili. Kripya ise avila bhajne ki kripa kare.

Dhanyawad

Deepak Kumar Sharma
LIG B 11/4 Mahananda Nagar, Ujjain (M P )

I HAVE DONE TWO POLICIES WITH SBILIFE INSURANCE. THE DETAILS ARE AS UNDER:

CUST ID: 11651941, 11651940
ACCOUNT NO: [protected]
COI NOS: SW/25575 & SW/25574
SUM ASSURED : 1 LAC EACH
PREMIUM: RS.1118/- EACH PAYABLE YEARLY.
SCHEME: SWADHAN
I HAVE NOT RECEIVED THE POLICIES SO FAR.

PLEASE SEND ME ORIGINAL/DUPLICATE TO MY BANK ADDRESS:
STATE BANK OF HYDERABAD, MSME BRANCH, KHAMMAM, ANDHRA PRADESH PIN: 507001

Hello,

Today (04/12/2009) I have done an online transaction to purchase a ticket on 1512/-Tapaswini Exp from Bhubaneswar City Jn to Rourkela. Unfortunately after the payment was made through SBI Debit Card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Manoj Ku Tripathy
Ph-[protected]

Mr. Sachin Tiwari the agent of SMC insurance broker ( bank/broker/CA code 649455) misguided me for taking the policy of SBI life - smart ulip( proposal no.[protected], policy number- [protected]) .

While giving the policy explained me that you will get the number o[censored]nits at the the Rs. 10/- because of half year ending and company has provided such type of offer.

But I received the policy documents on 29/11/09 and I alloted the number o[censored]nits 3274 numbers at the rate of Rs. 12.68 /- which is on 03/11/2009.
This is completely misguiding of people .

Date : 26.11.09


To
The Chief Manager
State Bank of India
Commercial Branch
Dehradun

Sir,
Sub : SBI Life Group Swadhan, CMP No. 1224586 & SBLIF-[protected]
Ref : SB A/c no. [protected]

I have taken above policy on 15.11.06 through your Branch and 1st instalment of Rs. 4050/- has been paid. But after that I discontinue my policy. Inspite of that my account was debited by Rs. 4051/- on 22.1.08 but after reminding that I have discontinue my policy your branch has again reverse the amount 24.1.08.

But again after about 2 years my account is debited by Rs. 8102/- on 26.10.09. Again in this regard I contact to branch Mr. Vijay Kumar and forwarded me to Mr. Tushar Srivastava who deals in this subject. At first Mr. Tushar Srivastava told me that due to some technical problem it has been occurred. So, your amount will be reversed within 3 days. But it not happen and again I talked on 18.11.09 and that time he committed me that positively your account will be credited by 25.11.09. But till today my account has not yet credited.

So, I would request you to please credit my account immediately without any further delay.

My account is lying at Rajpur Road, Dehradun, and A/c. No. is SB [protected]


Thanking you

Yours faithfully


Rajesh Kumar Shaw
Mob : [protected]

I want to close my insurance policy against saving acount(SBI LIFE SUPER SURA) a/c no-[protected]. i have already meet to SBI kashipur ,Distt U.S.Nagar,Uttrakhand office in three times regarding to stop my anualy installment from my saving a/c.but they do not accept my application. i request to kindly arrange to close my policy and stopped to detect my preium in my a/c([protected])
regards
rajesh chandra saxena