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SBI Life Insurance Complaints & Reviews

2.5
Updated: Dec 30, 2025
Complaints 399
Resolved
201
Unresolved
198
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SBI Life Insurance reviews & complaints page 4

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R
rrameh823
from Tiruvallur, Tamil Nadu
May 13, 2022
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Address: mumbai

Dear Sir,

My Policy ID: 1P[protected]

May Month Premium amount deducted 2 times, i want need one amount retrun to my account,

I already raised complaint 4 days back till now not solved my Issue,

Regards
R.Ramesh krishnan
Dear Ramesh,

We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us your detailed concern, SBI Life Insurance policy number, and contact details at our official email address - [protected]@sbilife.co.in.

Kindly mention the policy number in the subject.

Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 18, e.g. 18xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
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    N
    niyazmd24
    from Vellore, Tamil Nadu
    May 3, 2022
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    Address: 36 arokiya madha koil street saidapet, Vellore

    Dear Sir/Madam,

    Kindly cancel my agent code SLI[protected] in sbi life insurance company due to some Personal problems my pan number is BFNPM2270K
    Dear Sir,

    With regard to your query, we request you to submit the Cessation certificate request form along with your appointment letter and SBI Life ID Card to our Vellore branch office to enable us to check and do the needed.

    Thanks & Regards,
    Team SBI Life
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      2
      249161
      from Srinagar, Uttarakhand
      Apr 18, 2022
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      Address: Srinagar garhwal

      Sir/mam with due respect I Ajender singh bisht holding agency code with sbi life insurance company limited[protected]
      As code is inactive but in IRDA portal it is showing inforce . And i visited sbi life insurance company limited srinagar garhwal and asking divisional manger to surrender my code and provide ic form but he is not providing me. And due to this my joining in some other insurance company becoming impossible as they are asking me to surrender that previous code .

      So i request to look into this matter and surrender my agency code and provide ic form as soon as possible.

      Thank you
      Your sincerly
      Ajender singh bisht
      Dear Ajender,

      With regard to your concern, we request you submit the duly filled Cessation certificate request form and submit appointment letter along with SBI Life ID Card to our Srinagar UT branch office for further assistance.

      Thanks & Regards,
      Team SBI Life
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        V
        venusalluri
        from Mancherial, Andhra Pradesh
        Apr 14, 2022
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        Sir, on 12th April 2022 at 12.30pm. sbi life insurence renewal premium paid sbi debit card throw tech process payment gateway amount debit from account but not genrated payment sucess receipt payment Transaction number[protected]
        terminal id. 70015534
        please verify and do reversal the payment as early as possible.
        Thanking you sir.
        Dear Sir,

        We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your detailed concern, SBI Life Insurance policy number, and contact details on our official email address - [protected]@sbilife.co.in.

        Kindly mention the policy number in the subject.

        Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
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          D
          Das Suvasish
          Apr 3, 2022
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          Dear Sir/Madam,
          Please find the details of my RIN SURAKSHA Scheme as under
          Name of Policy Holder " Suvasish Das
          Master Policy [protected]
          loan account no [protected]
          membership form no [protected]
          Loan Amount : ₹ 25, 96, 100
          The entire loan amount was repaid.
          Details of Account;
          Mrs. AARTI MAHAJAN, Mr. SUVASISH DAS (IFS) Account Number :[protected] Account Description : SBI HL-TL (WOMEN)(AUG14) Branch : RACPC GUWAHATI

          The above loan account was closed on 18th September 2021. Post closure of loan account, a sum of Rs 38, 135 was deducted towards closure of your Suraksha A/C as confirmed by the branch ( email dated 18th Sept from SBI, AGM).

          I was told that once i surrender the Insurance, the amount of Rs 38, 135 shall be refunded.

          Since, I have closed the loan account(pre closure of loan as per Sl no 26 of Know your policy), I surrendered my RIN SURAKSHA Scheme bearing Master Policy [protected], loan account no [protected]
          membership form no [protected].

          The refund of Rs 38, 615 was never processed.
          Dear Sir,

          We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

          Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

          Thanks & Regards,
          SBI Life Insurance - Customer Care
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            S
            shashi.jaiswal
            from Kolkata, West Bengal
            Apr 3, 2022
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            Address: KOLKATA-9 (DUNLOP BRANCH)

            Dear SIR/MADAM,

            Myself SHASHI KANT JAISWAL and I am submit the Cessation certificate request form along with my oppintment letter and SBI LIFE insurance company Ltd ID Card in your Kolkata 9 Branch office please check and do the needful.I submitted the all required documents to Mr ASHOK RAI in KOLKATA 9 Branch office.Kindly remove my pan card number and SBI LIFE insurance company limited agent code from IRDA AGENT PORTAL site as soon as possible.

            PAN CARD NUMBER-AFXPJ9671E
            SBI LIFE INSURANCE AGENT CODE[protected].
            All REQUIRED DOCUMENTS SUBMITTED DATE[protected].

            WITH REGARDS,
            SHASHI KANT JAISWAL.
            MOBILE NO-
            [protected], [protected].
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              N
              naresh3323
              from Bareilly, Uttar Pradesh
              Mar 29, 2022
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              Dear sir my name is naresh kumar
              i have joined sbi life as insurer in[protected] but there are some reason i have not fullfil my minium business target so my agency was terminated ..I request u to plz remove my pan card-beapk3580e from sbi life insurence agency code-sli[protected]
              Dear Naresh,

              With regard to your query, we request you to submit the Cessation certificate request form along with your appointment letter and SBI Life ID Card to our Pilibhit branch office to enable us to check and do the needful.

              Thanks & Regards,
              Team SBI Life
              drar sir i have not recieve any appointment letter and id card...so i am unable to give these things..plz remove my pan card from my od
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                G
                Gufran shama
                from Ujjain, Madhya Pradesh
                Mar 23, 2022
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                Address: Barnagar

                Often i am receiving about crediting huge amounts in different sbi account number by vk cbssbi
                Dear Sir,

                We are here to help you. In case you hold an SBI Life Insurance policy, then please provide us with your detailed concern, SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

                Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                Thanks & Regards,
                SBI Life Insurance - Customer Care
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                  S
                  SAURABH1988.20
                  from Chennai, Tamil Nadu
                  Mar 16, 2022
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                  Address: Mohali sector 68

                  I do not get my surrender value after closing my sbi insurance plan.
                  I have submitted the form on 21February2022 and they told me to refund within 15 days but till today i.e. 16March2022 I didn't get the refund.
                  Also nobody hear there and giving me the excuse like " i will check" but nobody is serious about this. Really pathetic and annoying experience.
                  Dear Sir,

                  We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

                  Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                  Thanks & Regards,
                  SBI Life Insurance - Customer Care
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                    M
                    Manoj kushi
                    from Bengaluru, Karnataka
                    Mar 14, 2022
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                    Address: Indiranagar near bda Complex 560038

                    Paid Rs 1699 and was delivered a fake watch in the box.
                    Kindly stop these kind of fraud sites.
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                      S
                      Shilpi809
                      from Delhi, Delhi
                      Mar 5, 2022
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                      Address: Delhi
                      Website: Irda

                      Respected sir,

                      I shilpi sharma from Delhi worked as an Agent in sbi life . Please change the status of my pan card as it is showing blacklist in pan look up. As there was big problems that i was not working with one company manager where he taken steps to spoil my career. Now i am in very big problems. I got an offer from other insurance company as employee. But could not join as manager challenged me that he will spoil my career. Please do help me. My pan no. HFOSP4775C. Please change the status. My family are facing as i am not able to join any reputed company. I need your help. Support us.

                      Thank you
                      Regards
                      Shilpi sharma
                      Dear Shilpi,

                      With regards to your concern, we wish to inform you that your code was deactivated under disciplinary action w.e f. 05/03/2019, and subsequently, the status of your PAN has been updated as Blacklisted on the IRDAI portal.

                      Further, please be informed that as per IRDAI guidelines 2016 such an agent can apply for a fresh appointment after completion of 5 years from the date of deactivation.

                      Hence, we are not acceding to your request for the removal of PAN from the IRDAI portal.

                      Thanks & Regards,
                      Team SBI Life
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                        S
                        shashi.jaiswal
                        from Kolkata, West Bengal
                        Mar 1, 2022
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                        Address: Kolkata, Dunlap

                        Respect Sir/Madam,

                        Myself SHASHI KANT JAISWAL I was agent of SBI LIFE INSURANCE COMPANY LIMITED since 2015 to JULY 2019.Due to some reason my agency Code and Pan Card Number is not remove from IRDA AGENT PORTAL. Kindly remove my agency code and Pan card number from IRDA AGENT PORTAL as soon as possible.

                        PAN CARD NUMBER -AFXPJ9671E.
                        SBI LIFE INSURANCE COMPANY LIMITED
                        AGENCY CODE[protected]

                        WITH REGARDS,
                        SHASHI KANT JAISWAL
                        [protected], [protected].
                        Mar 08, 2022
                        Updated by shashi.jaiswal
                        Ok sir
                        Dear Shashi,

                        With regard to your query, we request you to submit the Cessation certificate request form along with your appointment letter and SBI Life ID Card to our Kolkata 9 branch office to enable us to check and do the needed.

                        Thanks & Regards,
                        Team SBI Life
                        shashi.jaiswal's [Complaint's author] reply, Mar 9, 2022
                        Dear Sir/Madam,

                        Myself SHASHI KANT JAISWAL and I am submit the Cessation certificate request form along with our appointment letter and SBI LIFE ID Card in your Kolkata 9
                        Branch office please check and do the needful .I submitted the all documents to Mr, ASHOK RAI in KOLKATA 9 BRANCH.

                        PAN NUMBER-AFXPJ9671E,
                        IA CODE-990412801,

                        WITH REGARDS,
                        SHASHI KANT JAISWAL,
                        9088021684, 9836610684
                        shashi.jaiswal's [Complaint's author] reply, Mar 20, 2022
                        Dear Sir/Madam,

                        Myself SHASHI KANT JAISWAL and I am submit the Cessation certificate request form along with my oppintment letter and SBI LIFE insurance company Ltd ID Card in your Kolkata 9 Branch office please check and do the needful.I submitted the all required documents to Mr ASHOK RAI in KOLKATA 9 Branch office.Kindly remove my pan card number and SBI LIFE insurance company limited agent code from IRDA AGENT PORTAL site.

                        PAN NUMBER-AFXPJ9671E.
                        SBI LIFE INSURANCE COMPANY LIMITED AGENT CODE-990412801.

                        WITH REGARDS,
                        SHASHI KANT JAISWAL.
                        9088021684, 9836610684.
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                          R
                          raghu4477
                          from NIZAMABAD, Andhra Pradesh
                          Feb 18, 2022
                          Resolved
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                          Resolved

                          Hi Sir / Madam,

                          am not receiving OTP in mobile in order to create online user ID for my policy.

                          Many times tried but no result & tried to contact customer support also failed.

                          Do reply me @ [protected]@gmail.com / [protected]
                          Feb 22, 2022
                          Complaint marked as Resolved 
                          Hi Sirs, They (SBI Team) have sent required OTP to my email instead to mobile.
                          Dear Sir,

                          We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your detailed concern, SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in. Kindly mention the policy number in the subject.

                          Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx.

                          Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                          Thanks & Regards,
                          SBI Life Insurance - Customer Care
                          raghu4477's [Complaint's author] reply, Feb 22, 2022
                          Hi SBI Team,

                          Thanks for your action towards resolving the issue.

                          Regards,
                          Raghu Goud Angala
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                            M
                            Muhammad fahad
                            from Delhi, Delhi
                            Feb 15, 2022
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                            Address: 1st Floor Priyadarshani vihar New Delhi-110005

                            Dear sir/Mam,
                            I Muhammad fahad and my code No[protected] In priyadarshani Vihar Branch New Delhi-110005 So, Now I Want to resign from my Advisor work with Immediate effects Becouse, I need to submit My NOC, In my new job.
                            Please do the needful as early as possible.
                            Regards
                            Muhammad fahad
                            Code[protected]
                            Mail- m.[protected]@gmail.com
                            Contact-[protected]
                            Dear Sir,

                            We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us your detailed concern along with the IA Code, contact, and location details on our official email address - [protected]@sbilife.co.in to enable us to check and do the needed.

                            Thanks & Regards,
                            SBI Life Insurance - Customer Care
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                              R
                              Rajeswari Dineshkumar
                              from Pondicherry, Puducherry
                              Feb 15, 2022
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                              Address: Sbi life insurance pondicherry

                              Dear sir/madam

                              Money was debited in my Indian Bank Account (account no- [protected] Name: Rajeswari.D) for transaction I have not done, details below

                              08/02/2022 Ecom TX Seq no[protected] terminal id : withdrawal amount 99900.00

                              Policy holder name : Manonmani. M
                              Policy no: 1K[protected]

                              My amount is not credited to my sbi life insurance account but my amount has been debited fron my account. I have done payment almost 1 week. Kindly refund my amount.
                              I have attached the bank statement. Please consider this and take some action as soon possible.
                              Dear Rajeswari,

                              We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your detailed concern, SBI Life Insurance policy number, and contact details on our official email address - [protected]@sbilife.co.in.

                              Kindly mention the policy number in the subject.

                              Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                              Thanks & Regards,
                              SBI Life Insurance - Customer Care
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                                S
                                Sairaj Karbotkar
                                from Bicholim, Goa
                                Feb 9, 2022
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                                Dear Team

                                Please due to job purpose I want terminate my license on priority

                                Agency Code - SLI[protected]
                                Pan no FBMPK3574D
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                                  S
                                  Sairaj Karbotkar
                                  from Bicholim, Goa
                                  Feb 9, 2022
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                                  Dear Team

                                  Please Update
                                  Feb 09, 2022
                                  Updated by Sairaj Karbotkar
                                  Please Update
                                  Feb 09, 2022
                                  Updated by Sairaj Karbotkar
                                  Dear Team

                                  Termination of Active Sbi life Agency license on priority

                                  Agency Code - SLI[protected]
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                                    S
                                    Sairaj Karbotkar
                                    from Bicholim, Goa
                                    Feb 9, 2022
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                                    Cancellation of sbi life Agency license and pan deletion on priority
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                                      S
                                      Sairaj Karbotkar
                                      from Bicholim, Goa
                                      Feb 9, 2022
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                                      Dear Team

                                      Due to job criteria I want to terminate my license on priority

                                      Agency Code - SLI[protected]
                                      Pan no - FBMPK3574D
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                                        S
                                        Sairaj Karbotkar
                                        from Bicholim, Goa
                                        Feb 9, 2022
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                                        Dear Team

                                        I want to terminate my Pan no from irda portal as it is affecting my job criteria

                                        Kindly do the needful on priority

                                        Pan no - FBMPK3574D
                                        Agency Code - SLI[protected]
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