Claimed

SBI Life Insurance Complaints & Reviews

2.5
Updated: Dec 30, 2025
Complaints 399
Resolved
201
Unresolved
198
Contacts

File a complaint to SBI Life Insurance

Having problems with SBI Life Insurance?

File a complaint and get it resolved by SBI Life Insurance customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

SBI Life Insurance reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Das Suvasish
Apr 3, 2022
Report
Copy

Dear Sir/Madam,
Please find the details of my RIN SURAKSHA Scheme as under
Name of Policy Holder " Suvasish Das
Master Policy [protected]
loan account no [protected]
membership form no [protected]
Loan Amount : ₹ 25, 96, 100
The entire loan amount was repaid.
Details of Account;
Mrs. AARTI MAHAJAN, Mr. SUVASISH DAS (IFS) Account Number :[protected] Account Description : SBI HL-TL (WOMEN)(AUG14) Branch : RACPC GUWAHATI

The above loan account was closed on 18th September 2021. Post closure of loan account, a sum of Rs 38, 135 was deducted towards closure of your Suraksha A/C as confirmed by the branch ( email dated 18th Sept from SBI, AGM).

I was told that once i surrender the Insurance, the amount of Rs 38, 135 shall be refunded.

Since, I have closed the loan account(pre closure of loan as per Sl no 26 of Know your policy), I surrendered my RIN SURAKSHA Scheme bearing Master Policy [protected], loan account no [protected]
membership form no [protected].

The refund of Rs 38, 615 was never processed.
Dear Sir,

We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    shashi.jaiswal
    from Kolkata, West Bengal
    Apr 3, 2022
    Report
    Copy

    Address: KOLKATA-9 (DUNLOP BRANCH)

    Dear SIR/MADAM,

    Myself SHASHI KANT JAISWAL and I am submit the Cessation certificate request form along with my oppintment letter and SBI LIFE insurance company Ltd ID Card in your Kolkata 9 Branch office please check and do the needful.I submitted the all required documents to Mr ASHOK RAI in KOLKATA 9 Branch office.Kindly remove my pan card number and SBI LIFE insurance company limited agent code from IRDA AGENT PORTAL site as soon as possible.

    PAN CARD NUMBER-AFXPJ9671E
    SBI LIFE INSURANCE AGENT CODE[protected].
    All REQUIRED DOCUMENTS SUBMITTED DATE[protected].

    WITH REGARDS,
    SHASHI KANT JAISWAL.
    MOBILE NO-
    [protected], [protected].
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      naresh3323
      from Bareilly, Uttar Pradesh
      Mar 29, 2022
      Report
      Copy

      Dear sir my name is naresh kumar
      i have joined sbi life as insurer in[protected] but there are some reason i have not fullfil my minium business target so my agency was terminated ..I request u to plz remove my pan card-beapk3580e from sbi life insurence agency code-sli[protected]
      Dear Naresh,

      With regard to your query, we request you to submit the Cessation certificate request form along with your appointment letter and SBI Life ID Card to our Pilibhit branch office to enable us to check and do the needful.

      Thanks & Regards,
      Team SBI Life
      drar sir i have not recieve any appointment letter and id card...so i am unable to give these things..plz remove my pan card from my od
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gufran shama
        from Ujjain, Madhya Pradesh
        Mar 23, 2022
        Report
        Copy

        Address: Barnagar

        Often i am receiving about crediting huge amounts in different sbi account number by vk cbssbi
        Dear Sir,

        We are here to help you. In case you hold an SBI Life Insurance policy, then please provide us with your detailed concern, SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

        Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SAURABH1988.20
          from Chennai, Tamil Nadu
          Mar 16, 2022
          Report
          Copy

          Address: Mohali sector 68

          I do not get my surrender value after closing my sbi insurance plan.
          I have submitted the form on 21February2022 and they told me to refund within 15 days but till today i.e. 16March2022 I didn't get the refund.
          Also nobody hear there and giving me the excuse like " i will check" but nobody is serious about this. Really pathetic and annoying experience.
          Dear Sir,

          We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

          Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

          Thanks & Regards,
          SBI Life Insurance - Customer Care
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manoj kushi
            from Bengaluru, Karnataka
            Mar 14, 2022
            Report
            Copy

            Address: Indiranagar near bda Complex 560038

            Paid Rs 1699 and was delivered a fake watch in the box.
            Kindly stop these kind of fraud sites.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shilpi809
              from Delhi, Delhi
              Mar 5, 2022
              Report
              Copy

              Address: Delhi
              Website: Irda

              Respected sir,

              I shilpi sharma from Delhi worked as an Agent in sbi life . Please change the status of my pan card as it is showing blacklist in pan look up. As there was big problems that i was not working with one company manager where he taken steps to spoil my career. Now i am in very big problems. I got an offer from other insurance company as employee. But could not join as manager challenged me that he will spoil my career. Please do help me. My pan no. HFOSP4775C. Please change the status. My family are facing as i am not able to join any reputed company. I need your help. Support us.

              Thank you
              Regards
              Shilpi sharma
              Dear Shilpi,

              With regards to your concern, we wish to inform you that your code was deactivated under disciplinary action w.e f. 05/03/2019, and subsequently, the status of your PAN has been updated as Blacklisted on the IRDAI portal.

              Further, please be informed that as per IRDAI guidelines 2016 such an agent can apply for a fresh appointment after completion of 5 years from the date of deactivation.

              Hence, we are not acceding to your request for the removal of PAN from the IRDAI portal.

              Thanks & Regards,
              Team SBI Life
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                shashi.jaiswal
                from Kolkata, West Bengal
                Mar 1, 2022
                Report
                Copy

                Address: Kolkata, Dunlap

                Respect Sir/Madam,

                Myself SHASHI KANT JAISWAL I was agent of SBI LIFE INSURANCE COMPANY LIMITED since 2015 to JULY 2019.Due to some reason my agency Code and Pan Card Number is not remove from IRDA AGENT PORTAL. Kindly remove my agency code and Pan card number from IRDA AGENT PORTAL as soon as possible.

                PAN CARD NUMBER -AFXPJ9671E.
                SBI LIFE INSURANCE COMPANY LIMITED
                AGENCY CODE[protected]

                WITH REGARDS,
                SHASHI KANT JAISWAL
                [protected], [protected].
                Mar 08, 2022
                Updated by shashi.jaiswal
                Ok sir
                Dear Shashi,

                With regard to your query, we request you to submit the Cessation certificate request form along with your appointment letter and SBI Life ID Card to our Kolkata 9 branch office to enable us to check and do the needed.

                Thanks & Regards,
                Team SBI Life
                shashi.jaiswal's [Complaint's author] reply, Mar 9, 2022
                Dear Sir/Madam,

                Myself SHASHI KANT JAISWAL and I am submit the Cessation certificate request form along with our appointment letter and SBI LIFE ID Card in your Kolkata 9
                Branch office please check and do the needful .I submitted the all documents to Mr, ASHOK RAI in KOLKATA 9 BRANCH.

                PAN NUMBER-AFXPJ9671E,
                IA CODE-990412801,

                WITH REGARDS,
                SHASHI KANT JAISWAL,
                9088021684, 9836610684
                shashi.jaiswal's [Complaint's author] reply, Mar 20, 2022
                Dear Sir/Madam,

                Myself SHASHI KANT JAISWAL and I am submit the Cessation certificate request form along with my oppintment letter and SBI LIFE insurance company Ltd ID Card in your Kolkata 9 Branch office please check and do the needful.I submitted the all required documents to Mr ASHOK RAI in KOLKATA 9 Branch office.Kindly remove my pan card number and SBI LIFE insurance company limited agent code from IRDA AGENT PORTAL site.

                PAN NUMBER-AFXPJ9671E.
                SBI LIFE INSURANCE COMPANY LIMITED AGENT CODE-990412801.

                WITH REGARDS,
                SHASHI KANT JAISWAL.
                9088021684, 9836610684.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  raghu4477
                  from NIZAMABAD, Andhra Pradesh
                  Feb 18, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi Sir / Madam,

                  am not receiving OTP in mobile in order to create online user ID for my policy.

                  Many times tried but no result & tried to contact customer support also failed.

                  Do reply me @ [protected]@gmail.com / [protected]
                  Feb 22, 2022
                  Complaint marked as Resolved 
                  Hi Sirs, They (SBI Team) have sent required OTP to my email instead to mobile.
                  Dear Sir,

                  We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your detailed concern, SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in. Kindly mention the policy number in the subject.

                  Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx.

                  Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                  Thanks & Regards,
                  SBI Life Insurance - Customer Care
                  raghu4477's [Complaint's author] reply, Feb 22, 2022
                  Hi SBI Team,

                  Thanks for your action towards resolving the issue.

                  Regards,
                  Raghu Goud Angala
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Muhammad fahad
                    from Delhi, Delhi
                    Feb 15, 2022
                    Report
                    Copy

                    Address: 1st Floor Priyadarshani vihar New Delhi-110005

                    Dear sir/Mam,
                    I Muhammad fahad and my code No[protected] In priyadarshani Vihar Branch New Delhi-110005 So, Now I Want to resign from my Advisor work with Immediate effects Becouse, I need to submit My NOC, In my new job.
                    Please do the needful as early as possible.
                    Regards
                    Muhammad fahad
                    Code[protected]
                    Mail- m.[protected]@gmail.com
                    Contact-[protected]
                    Dear Sir,

                    We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us your detailed concern along with the IA Code, contact, and location details on our official email address - [protected]@sbilife.co.in to enable us to check and do the needed.

                    Thanks & Regards,
                    SBI Life Insurance - Customer Care
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rajeswari Dineshkumar
                      from Pondicherry, Puducherry
                      Feb 15, 2022
                      Report
                      Copy

                      Address: Sbi life insurance pondicherry

                      Dear sir/madam

                      Money was debited in my Indian Bank Account (account no- [protected] Name: Rajeswari.D) for transaction I have not done, details below

                      08/02/2022 Ecom TX Seq no[protected] terminal id : withdrawal amount 99900.00

                      Policy holder name : Manonmani. M
                      Policy no: 1K[protected]

                      My amount is not credited to my sbi life insurance account but my amount has been debited fron my account. I have done payment almost 1 week. Kindly refund my amount.
                      I have attached the bank statement. Please consider this and take some action as soon possible.
                      Dear Rajeswari,

                      We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your detailed concern, SBI Life Insurance policy number, and contact details on our official email address - [protected]@sbilife.co.in.

                      Kindly mention the policy number in the subject.

                      Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                      Thanks & Regards,
                      SBI Life Insurance - Customer Care
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sairaj Karbotkar
                        from Bicholim, Goa
                        Feb 9, 2022
                        Report
                        Copy

                        Dear Team

                        Please due to job purpose I want terminate my license on priority

                        Agency Code - SLI[protected]
                        Pan no FBMPK3574D
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sairaj Karbotkar
                          from Bicholim, Goa
                          Feb 9, 2022
                          Report
                          Copy

                          Dear Team

                          Please Update
                          Feb 09, 2022
                          Updated by Sairaj Karbotkar
                          Please Update
                          Feb 09, 2022
                          Updated by Sairaj Karbotkar
                          Dear Team

                          Termination of Active Sbi life Agency license on priority

                          Agency Code - SLI[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sairaj Karbotkar
                            from Bicholim, Goa
                            Feb 9, 2022
                            Report
                            Copy

                            Cancellation of sbi life Agency license and pan deletion on priority
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sairaj Karbotkar
                              from Bicholim, Goa
                              Feb 9, 2022
                              Report
                              Copy

                              Dear Team

                              Due to job criteria I want to terminate my license on priority

                              Agency Code - SLI[protected]
                              Pan no - FBMPK3574D
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sairaj Karbotkar
                                from Bicholim, Goa
                                Feb 9, 2022
                                Report
                                Copy

                                Pan Number Deletion From IRDA Portal

                                Dear Team

                                I want to terminate my Pan no from irda portal as it is affecting my job criteria

                                Kindly do the needful on priority

                                Pan no - FBMPK3574D
                                Agency Code - SLI[protected]...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                S
                                Sairaj Karbotkar
                                from Bicholim, Goa
                                Feb 9, 2022
                                Report
                                Copy

                                Dear Team

                                Due to job criteria I want to terminate my license on priority basis

                                Agency Code - SLI[protected]
                                PAN NO. - FBMPK3574D
                                Dear Sairaj

                                As per the update received from the concerned department, we have been informed that NOC (Form I-C) has been issued and resignation has been accepted on the same date, i.e., 11/02/2022.

                                Further, we wish to inform you that the captioned code has been deactivated.

                                Meanwhile, kindly note that a hard copy NOC has been dispatched to your registered address via Speed post.

                                Thanks & Regards,
                                SBI Life Insurance - Customer Care
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Abhitabh T Patil
                                  from Satana, Maharashtra
                                  Jan 31, 2022
                                  Report
                                  Copy

                                  Address: A/P Guruar Krupa Banglow Shivram Nagar Pimpleshwar Road Satana Tal Satana Dist Nashik

                                  My name is Abhitabh T Patil. I have joined the SBI LIFE INSURANCE CO. LTD since 01 Apr 2015 as an agent. I have not doing business since 16 Feb 2018. My agency has been expired till 2018. My license validity expired. But my PAN number looked up in irda portal.Kindly deleted the my PAN in irda portal. I am highly thankful to this act. Thank you.
                                  Applicant details
                                  Abhitabh T Patil
                                  License no
                                  Agency code SLI[protected] / SLI[protected]
                                  PAN BDBPP4250L
                                  INDIVIDUAL AGENT
                                  SBI LIFE INSURANCE CO. LTD
                                  Dear Abhitabh,

                                  As per the update received from the concerned department, we have been informed that NOC (Form I-C) has been issued and resignation has been accepted on the same date, i.e., 8th Sept'21.

                                  Hence, your license stands cancelled with SBI Life from the same date.

                                  Thanks & Regards,
                                  SBI Life Insurance - Customer Care
                                  TO
                                  Sbi life Insurance
                                  But My pan card is not remove in irdai side Please Request my Pan card BDBPP4250L is Remove
                                  Thank You
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Premraja Y
                                    Jan 10, 2022
                                    Report
                                    Copy

                                    Address: Tamilnadu

                                    I am premraja yogeswaran due to my personal family situation. Not interested to work as an insurance agent. i didn't get any appointment letter and id card. i also told that information unit manager of SBI LIFE insurance company. But now i see pan look up of IRDAI site shown inforce on SBI LIFE INSURANCE COMPANY LTD date of appointment 07 jan 2022 please remove my details of that site. Kindly please do the needful as soon as possible.website shows agency code detail SLI[protected]
                                    Jan 13, 2022
                                    Updated by Premraja Y
                                    Respected Sir/Madam,

                                    Thanks for very quick response on my issue. My IA code is SLI[protected] and also i already told manager. He said it will automatically delink for some duration 3 months without doing business.But i want move some other job or institution study purpose. its struggle I'm facing please kindly remove it.

                                    Thanks,
                                    Premraja Y
                                    Dear Sir,

                                    For us to attend to your request for delinking of PAN, we would require your PAN number, IA code so that we can take this further with the respective department.

                                    Alternatively, we suggest you contact your reporting branch and coordinate with the unit manager for further assistance on this.

                                    Thanks & Regards,
                                    SBI Life Insurance - Customer Care
                                    Premraja Y's [Complaint's author] reply, Jan 13, 2022
                                    Respected Sir/Madam,

                                    Thanks for very quick response on my issue. My IA code is SLI991453674 and also i already told my unit manager. He said it will automatically delink for some duration 3 months. But i want move some other job or institution study purpose. its struggle I'm facing please kindly remove it.

                                    Thanks,
                                    Premraja Y
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pinaki2712
                                      from Bhubaneswar, Odisha
                                      Dec 29, 2021
                                      Report
                                      Copy

                                      Hi,
                                      I Pinaki Mohanty have an IRDA licence with Sbi life insurance on 22/02/18. But due to some personal issue I am unable to continue this code with SBI anymore. Already submitted a physical request letter to sbi local office but they are not initiate any process towards cancellation of Pan from IRDA site..
                                      So pls look into this on priority..
                                      Dec 29, 2021
                                      Updated by Pinaki2712
                                      Hi,
                                      My PAN -CMLPM1155P
                                      Jan 03, 2022
                                      Updated by Pinaki2712
                                      Hi,

                                      Till date there is no changes in IRDA site against my PAN status. Pls help me to do changes status of PAN in IRDA site to resignation.

                                      Thanks
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit