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SBI Life Insurance Complaints & Reviews

www.sbilife.co.in
2.6
Updated: Jul 7, 2025
Complaints 396
Resolved
201
Unresolved
195
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SBI Life Insurance reviews & complaints page 5

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M
Mohd Faiz Akram
from PATNA, Bihar
Dec 20, 2021
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Address: Danapur Takiaper nariyal ghat post Digha, Patna - 800012

I need noc letter form sbi life but I didn't get any letter or I card during joining ..my pan no is BFPPAN156N n my name is mohd Faiz akram ..pls do something now
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Dear Mohd Faiz Akram,

For us to look into the matter, we request you to provide us with the correct PAN card details or Insurance Advisor code to enable us to check and assist you further.

Thanks & Regards,
SBI Life Insurance - Customer Care
Reply
Mohd Faiz Akram's [Complaint's author] reply, Jan 16, 2022
BFPPA91569
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    C
    Call me on 7439603809
    Dec 18, 2021
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    Address: Indian

    Indian and educate artists
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      B
      bankat parjapat
      Nov 10, 2021
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      Address: Sbi bank dum dum road
      Website: This policy is fake please close it and get my money back prapozel number is also fake 1ZYD197763

      This policy is fake please close it and get my money back prapozel number is also fake 1ZYD197763
      View replies
      Dear Sir,

      We have made a note of your concern and our team will fix this for you.

      Appreciate your patience in the interim.

      Thanks & Regards,
      SBI Life Insurance - Customer Care
      Reply
      Dear Sir,

      With regard to your concern, we request you to submit a grievance letter at the nearest SBI Life Insurance branch or alternatively can mail us at [protected]@sbilife.co.in from your registered email address to enable us to do the need full.

      Thanks & Regards,
      SBI Life Insurance - Customer Care
      Reply
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        P
        prathapcg
        Oct 27, 2021
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        Address: Jubail

        Dear Sir,
        The monthly pension amount of subject mentioned policy is not yet credited to bank account.
        Kindly check and do the needful on urgent basis.

        Thanks and regards
        Nov 08, 2021
        Updated by prathapcg         Nothing happened until now. September and October months payments not yet received at Bank. SBIL customer service is very very poor.
        Nov 24, 2021
        Updated by prathapcg         No any response from SBI Life on the subject. Looks keep posting in this site no use. Please check and reply.
        Nov 27, 2021
        Updated by prathapcg         Got email from SBI Life unclaimed department to submit repatriation letter. Simply wasting time because the same was already send to them through the agent (Mr. Pradip Kumar, SBIL Palakkad branch). There is no action from SBI Life and no one taking care of customer complaints.

        Until now there is no any reply from them. Worst service.
        View replies
        Dear Sir,

        We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your detailed concern, SBI Life Insurance policy number, and contact details on our official email address - [protected]@sbilife.co.in. Kindly mention the policy number in the subject.

        Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 16, e.g. 16xxxxxx.

        Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
        Reply
        No any response after these much days. Very poor support from SBI Life.
        Reply
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          H
          homelight
          Oct 15, 2021
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          Address: ghatkipar east mumbai

          Madam/ Dear Sir

          I have taken yono - insta life secure at 06/10/2020 at rs 2501.60/- .with membership number- R[protected].

          Without my consent my policy has been renewed on 06/10/2021 with my membership id- R[protected] with new premium rs 5853.80. In a year your increase your policy more than 110%.its means you cheat your customers.

          So my humble request to you that cancel this policy and refund my all money in my debuted sbi account
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            T
            turigrover
            from Faridabad, Haryana
            Sep 27, 2021
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            Address: House No 701, Sector 16, Faridabad

            I have an SBI LIfe Insurance policy with number [protected] which got matured on 19th Sep 2021.
            Even after 9 days of maturity, I haven't got the maturity amount in my bank account.
            I've already submitted the policy documents on 12th Aug 2021 to the SBI Life Insurance office in Faridabad.
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              Y
              Yash yadav
              Aug 27, 2021
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              Didn’t receive the card from the company and asking for the payment giving us the threats for make the payment and already knowing that we didn’t received the card from the first day itself
              View replies
              Dear Yash,

              We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

              Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 15, e.g. 15xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

              Thanks & Regards,
              SBI Life Insurance - Customer Care
              Reply
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                B
                blakpan
                Aug 24, 2021
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                Address: Nagaland

                Sir, I have lost my SIM card registered against my Insurance policy No. [protected]. kindly change my mobile No. and also correct my correct email id is [protected]@gmail.com.
                View replies
                Dear Sir,

                We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

                Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 15, e.g. 15xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                Thanks & Regards,
                SBI Life Insurance - Customer Care
                Reply
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                  S
                  Sabapathi.S
                  Aug 17, 2021
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                  SBI Life insurance policy cancelled and paid premium is not refunded yet

                  Address: 1/108, Okkilipalayam, Aachipatti post, Pollachi, Coimbatore-642002, Tamilnadu.

                  Complaint letter

                  From,

                  S.Sabapathi,

                  1/108, Okkilipalayam

                  Aachipatti post,

                  Pollachi, Coimbatore-642002.

                  Tamilnadu.

                  Mobile number [protected].

                  To,

                  The consumer court Judge,

                  Coimbatore,

                  Tamil Nadu.

                  Respected sir,

                  I live in Okkilipalayam...
                  +2 photos
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                  R
                  roktim sarmah
                  Jul 10, 2021
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                  Re continuation of license

                  Address: jorhat

                  Sir,
                  with all due respect i would like to know that whether i can again apply for life mitra . actually i have already cancel my code before in sbi life n i got the noc. but now i want to apply for life mitra...
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                  S
                  SUDHIR PATNAIK
                  from Mumbai, Maharashtra
                  Jun 21, 2021
                  Resolved
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                  Resolved

                  Good Evening,

                  This is Balivada Venkata Sudhakar Patnaik, policy no: 1K[protected].
                  May i know the status of my LTR withdraw.I am sad to share you i haven't received any money till now. I wrote almost 20+ mails to your team [protected]@sbilife.co.in, no use. I visit my nearest branch daily no use ..Those people also telling no update.

                  On 15th EFT has done i got a mail but i havent received so on next mail i send my bank account statement..

                  Please solve my issue.

                  Thanking YouRegardsBVS Patnaik
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  View replies
                  Dear Customer,

                  We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

                  Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 14, e.g. 14xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                  Thanks & Regards,
                  SBI Life Insurance - Customer Care
                  Reply
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                    B
                    Bendi
                    May 24, 2021
                    Resolved
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                    Resolved

                    Money not credited even after 2Month

                    I have surrendered my Policy- [protected] on April 3rd, 2021. I am writing this complaint on 24th May 2021. When I called the customer on May 1st they said Money has been credited on 20th April. When I call the branch they told me to wait for few days as my money is being credited. I waited for 10 days even then money is not credited and called customer to check the issue then customer care asked me to reach branch with my bank statement.br...
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                    R
                    roktim sarmah
                    Apr 28, 2021
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                    Address: jorhat

                    Well i have got a job in a new company . so i want to terminate my agency license . i have alredy send a mail to the company regarding the cancellation of license. But they are not taking the matter seriously. so i urge you to please look into this matter n terminate my agency code as soon as posiible. also plz cancel my ICICI LOMBARD agency code. My ICICI LOMBARD AGENCY CODE IS: ILG54503 n my sbi life insurance agency code is : SLI[protected]
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                      A
                      [email protected]
                      Apr 2, 2021
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                      Address: HNO. - A/2 908 J.J Colony Madanpur Khadar. New Delhi - 110076

                      Please Correct My address from A/2 908 J.J Colony Sadanpur Khadar. New Delhi - 110076.
                      to
                      A/2 908 J.J Colony Madanpur Khadar. New Delhi - 110076.

                      as soon as Possible.

                      Group Member ID :- 066476
                      +1 photos
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                        R
                        rajrma36
                        from Ghumarwin, Himachal Pradesh
                        Mar 18, 2021
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                        Address: Mihara p.o. marhana distt. Bilaspur H.P.

                        My PAN is BKWPS7660F
                        RAJESH KUMAR SHARMA
                        [protected]@gmail.com
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                          H
                          Hema Satti
                          Mar 15, 2021
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                          I have made translation of 99900 and with in immediate effect amonut 96450 got debited from my account while paid to SBI LIE INSURANCE. Here is the below translation message

                          Dear Customer, tx#192212 for Rs96450.04 by SBIDrCARD X2681 at 00007918 on 14Mar21 at 19:41:14. If not done forward this SMS to [protected]/[protected]/[protected] to block card.
                          Mar 17, 2021
                          Updated by Hema Satti                           Here is my policy number 1K[protected] and email will be [protected]@gmail.com and you reached me through [protected]
                          I did not receive any 8 digit code start with 14 could please find the solution how can i get my money refund.

                          Mar 22, 2021
                          Updated by Hema Satti                           May I know any update regarding my issue. I did not get any response from your side
                          View replies
                          Dear Hema,

                          We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

                          Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 14, e.g. 14xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

                          Thanks & Regards,
                          SBI Life Insurance - Customer Care
                          Reply
                          Hema Satti's [Complaint's author] reply, Mar 17, 2021
                          Here is my policy number 1K609501610 and email will be [email protected] and you reached me through 9642212438
                          I did not receive any 8 digit code start with 14 could please find the solution how can i get my money refund.
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                            R
                            rajrma36
                            from Ghumarwin, Himachal Pradesh
                            Mar 6, 2021
                            Resolved
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                            Resolved

                            Address: [email protected]

                            My name is Rajesh kumar sharma. I have joined the SBI LIFE INSURANCE CO. LTD since 30 July 2008 as an agent. I have not doing business since 30 July 2011. My agency has been expired till 2011. My license validity expired. But my PAN number looked up in irda portal.Kindly deleted the my PAN in irda portal. I am highly thankful to this act. Thank you.
                            Applicant details
                            Rajesh kumar sharma
                            License no 4432733
                            Agency code 16440558
                            PAN BKWPS7660F
                            INDIVIDUAL AGENT
                            SBI LIFE INSURANCE CO. LTD
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            View replies
                            Dear Rajesh,

                            With regards to your query, we wish to inform you that your agency has expired long back, and PAN has been archived on the IRDAI portal.

                            Further please be informed that as the PAN has been already archived, it cannot be deleted from the IRDAI portal.

                            Thanks & Regards,
                            Team SBI Life
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                              D
                              Dharmindersingh
                              from Ghumarwin, Himachal Pradesh
                              Jan 14, 2021
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                              Dear sir /madam

                              I am Dharminder Singh having code[protected] in sbi life, I want to close my code due to joining in new company, I send mail to Irda and same to sbi life office Panchkula, but both not answering, I have to join another company, please resolve, I submitted all documents in office
                              Jan 23, 2021
                              Updated by Dharmindersingh                               Please remove my pan GCIPS5826N from Irda portal, I have to join another company please help me
                              Jan 25, 2021
                              Updated by Dharmindersingh                               It's almost 10days, I have sent you complaint, but you can't do anything
                              Jan 27, 2021
                              Updated by Dharmindersingh                               Please remove my pan GCIPS5826N from Irda portal
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                                A
                                aleyaguva nandu opening ceremony
                                from Bengaluru, Karnataka
                                Jan 12, 2021
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                                My payment through paytm insurance of SBI 60000, but 50000 deducted by paytm towards SBI life insurance but not credited, me or insurance now statement shows deducted 50000 in one 97 communication wt to do
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                                  A
                                  aleyaguva nandu opening ceremony
                                  from Bengaluru, Karnataka
                                  Jan 12, 2021
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                                  Address: Sbi

                                  My insurance amount struck in one 97 communication
                                  Jan 16, 2021
                                  Updated by aleyaguva nandu opening ceremony                                   Please update status of my amount
                                  My number
                                  [protected]
                                  Jan 24, 2021
                                  Updated by aleyaguva nandu opening ceremony                                   Please clarify where is my amount
                                  Now trying suicide

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