[Resolved]  SBI Life Insurance Ltd — non refund of premium paid

Address:Little Mount, Chennai, 600042

I availed an insurance policy bearing no [protected] in the year for a basic sum assured of rs 1, 25000 for which the maturity period is 10 years. I was sold the policy on 03/03/2008b for which i paid rs 12, 500 without explaining the market risk it entitles. Within a year i was not satisfied by the service and demanded the refund of the premium paid. I am told that the premium is non-refundable. Nowhere in the world, a state-run insurance company plays the role of a dacoit snatching the money from vulnerable consumers.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

We acknowledge your concern. We request you to mail us your policy number and contact details along with the best time to call you on our official email address - [protected]@sbilife.co.in.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,

We are waiting for you to mail us above mentioned details on our official email address - [protected]@sbilife.co.in at the earliest so that one of our customer representatives can connect with you.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,

We are still waiting for you to mail us your policy number and contact details along with a suitable time to call you on our official email address - [protected]@sbilife.co.in so that we can address your concern soon.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,

We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us your policy information along with a detailed complaint on our official email address - [protected]@sbilife.co.in.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed then please reply back to us here along with your email address so that our team can trace your mail and connect with you for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

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