[Resolved] SBI Life Insurance — policy no : [protected]

[Resolved] SBI Life Insurance — policy no : [protected]

R ravi3369

Good evening I am complaint against sbi life insurance. I have sbi life insurance. My policy no : [protected]. My second due to pay premium 24.06.17. When i take policy that time i submit application auto debit from my account. I received e mail from sbi dated (24.6.17), sbi can not auto debit from my account. Pay premium payment from my side. Then i paid through online dated 27.6.17, rs.150k. Same day sbi life insurance auto debit from my account again rs.150k (With out any my knowledge). Why? I received clear e mail from sbi, they can't auto debit from my account. Then why they deduct?. Then my serious follow up with my policy agent, and branch manager, divisional manger. Finally my follow up i received money back dated 28.7.17 (After 31 days) My request and complaint is one month sbi keep my rs.150k. They did not give any interest and any apologize letter. If i take loan from sbi (Car or jewelry), if i am not pay on time payment, due date, they will ask penalty even one day delay. My money sbi keep 1 month, why did not pay any interest?. I hope you will understand give me feed back Thanks Attached : received e mail from sbi / sbi bank statement My name : v. Ravikumar Policy no : [protected] Phone no :[protected] E mail: [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Oct 27, 2017 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Verified Support Aug 30, 2017 State Bank of India [SBI] Customer Care's response Dear Ravi, We apologize for the experience you had to gone through. We have forwarded your concern to our team on priority for further investigation. Please give us some time to get back to you with an update. Thanks & Regards, SBI Life Insurance - Customer Care Verified Support Sep 07, 2017 State Bank of India [SBI] Customer Care's response Dear Ravi, We request you to share the email that you have received from SBI and your Bank Statement reflecting the transaction, which you had mentioned in the earlier post on our email id - [protected]@sbilife.co.in. Please intimate us here once you have sent email along with your email address from which you have sent the same. Thanks & Regards, SBI Life Insurance - Customer Care Verified Support Sep 15, 2017 State Bank of India [SBI] Customer Care's response Dear Ravi, As per your discussion with our official, your query has been addressed. For any further assistance or clarification please contact us at [protected]@sbilife.co.in Thanks & Regards, SBI Life Insurance - Customer Care
Add a Comment	Share
Submit Close