I am traveling to My home Debra from Kolkata. At the time of tickets booking in Kolkata Esplanade sbstc bus terminal i ask for my luggage tickets they said conductor will provide the ticket during journey but the conductor overcharged me. Normally tickets charges are 78rs/ person for Esplanade to Debra but for the luggage they charge me 190rs. I ask for charges details but they can't provide any charges list even they didn't give me computerized bill they give lile local bus tickets. Is this behaviour justified?
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