[Resolved]  Screen Guards India — Tempered glass tempered curved 6d

Address:Srinagar Kashmir

I was a regular customer for Dr Vaku screen guards n have purchased dozens of covers n tampered screen guards since last few years till Kovid-19 lock down for Samsung pro, A5 n A7.
Recently online also I placed an order for tampered glass 6d for A7 2018 and made online payment but no receipt or immediate response was received about the product and I sent with transaction receipt files through 3 no e mails to them but still no reply.I tried to contact them on phone mentioned on their web site but phone is not in use then I texted them message with transaction files on their whatsapp no taken also from their web.Now I approached Bank for dispute.I am astonished what happened to this reputed company and asked them either sent the product or returned back my amount.
Kovid-19 has disturbed to companies also with virus I afraid.
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Aug 9, 2021
Complaint marked as Resolved 
Screen Guards India customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2021
Screen Guards India Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience you had with your recent purchase.

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance, please call us at +91 [protected] (Mon-Sat : 10 AM - 5 PM).

Kind regards,
Screen Guards India
Complaint comments 

Comments

Dear Customer,

We sincerely apologize for the inconvenience you had with your recent purchase.

We are unable to pull up your account. In order for us to assist you better, Please share the below details:

1) Order ID:
2) Registered Contact Number:
3) Email ID:

For any further assistance, please call us at +91 [protected] (Mon-Sat : 10 AM - 5 PM).

Kind regards,
Screen Guards India

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    B-16, Keshopur Industrial Area, Vikaspuri, New Delhi, Delhi, India - 110018
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