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Screen Guards India

[Resolved]  Screen Guards India — wrong item posted

Address:560040
Website:Screengaurds.co.in

I had placed an order for iphone 7 case. But what i have received is not an iphone 7 case.

Could you please take this product back and return the money received or replace it with an iphone 7 cover.

I have been trying to call your support number but not able to connect.

Kindly either call me or refund or exchange for an iphone 7 case.

Awaiting your early reply so that i can give you the product back to you.

Thanks

Best regards
Venkatesh b k
Mob: [protected]
+2 photos
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Nov 9, 2017
Complaint marked as Resolved 
Screen Guards India customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
Screen Guards India Customer Care's response As discussed on the call with the customer regarding his query, he has received the wrong model from our side,
We had arranged the pickup of the previous product, once it will be done, we will send him new replacement case.

Regards,

Sunil
Screen Guards India
Verified Support
Oct 06, 2017
Screen Guards India Customer Care's response Query has been resolved.

Regards,

Sunil
Jan 13, 2018
Updated by krishvenky67 Yes solved. Thank you
Complaint comments 
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Comments

Awb no :[protected] order no:925127 mob no: [protected] sudheesh Tr, thoppil house, vadavucode post, ernakulam, pin 682310 I had placed an order samsung j7 prime screen guard.but i recieved samsung j7 max' s cover.could you please take this back and replace samsung j7 prime cover. Thank you

Reply
Screen Guards India Customer Care's response, Oct 6, 2017
Verified Support
We have placed new replacement order for you.
Order # 1100626002
Please expect delivery in 2-3 working days.

As well,

e are arranging for the pick up of the product for tomorrow.
The same will be done in 2 working days.

Please keep it packed and ready for transit with all its original contents inside.
Also please write the above mentioned return address on it.

RMA Screen Guards India (Order ID: ________),
No. 293, Basement, Lane No. 2,
Kehar Singh Estate, Westend Marg,
Saidulajab,
New Delhi - 110030
India

Regards,

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    +91 90 1566 4422
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    B-16, Keshopur Industrial Area, Vikaspuri, New Delhi, Delhi, India - 110018
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