Seabird Tourists — cancellation amount refund

GURU NAIK

from Hyderabad, Telangana

Address:	Bangalore, Karnataka, 560054
Website:	seabirdtourists.com

I have cancelled my ticket 30min less than to 24 hr, my departure time is 9.30pm 11/08/2018. But i have cancelled my ticket on 10/08/2018 90:00pm, in this case my full amount has been deducted as cancellation fee.
Kindly please refund my amount as per cancellation rules or else i will rise this issue in consumer court.
No travels are charging this huge amount for cancellation other than searbird,
And i have requested with customer care care executive to replace my ticket with other also requested to refund my amount but no positive response i receiced from seabird executive.

My pnr no. Is 4697663
Contact no.[protected]
Maio:[protected]@gmail.com

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Seabird Tourists customer support has been notified about the posted complaint.

Aug 11, 2018

Updated by GURU NAIK Have cancelled my ticket 30min less than to 24 hr, my departure time is 9.30pm 11/08/2018. But i have cancelled my ticket on 10/08/2018 8.45pm, in this case my full amount has been deducted as cancellation fee.
No travels is charging 100% payment for cancellation charge,
And also they have clearly mentioned in their own website that calncellation fee is 20% before 24hr of departure.
Also i got mail from seabird in that clearly mentioned that my departure timing is 9.20pm on 11/08/2018, and my cancellation time is 9.07pm 10/08/2018.
Kindly please refund my amount as per cancellation rules or else i will rise this issue in consumer court.
My pnr no. Is 4697663
Contact no. [protected]
Mail id:[protected]@gmail.com

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Comments

Karthik Sgr

from Bengaluru, Karnataka

We did not receive our refund.its already 3weeks done and we didn’t receive any responses from u so please call me [protected]

Nagraj R K

I booked 2 tickets on seabird on 23rd of July. On the day of journey seabird office called me saying they don't have drivers available and the bus is cancelled.. I somehow managed to get my bookings done on vrl at the last minute.. I have been calling them up for refund since last 20 more days.. Only response I get for the amount totalling to INR1440 is that the refund is initiated, asking to wait for another 6-7days..I mean, how UNPROFESSIONAL can they be..so disappointed with Seabird

Nagraj Rk
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