Seabird Tourists — I am complaining regarding my travel which was downgraded

Address:Bangalore, Karnataka

Hello sir/mam
I've booked a ticket from Bangalore to Mangalore boarding on 19th in Volvo multi axle through goibibo. My ticket was downgraded to non AC and preponed the journey by 2 hours. I tried contacting the office in Bangalore. And the response was so very bad. And the person whoever spoke was so rude. Very disappointing. The fault is on your side at least try to be polite. If I am facing any non response to this msg I will have to file a legal complaint.
Thank you.
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    Seabird Tourists Phone
    +91 98 8059 9834
    +91 80 2291 2985
    +91 80 2235 5194
    Seabird Tourists Address
    #26, 2nd Cross, Sri Rama Temple Building, Near Sapna Book House Gandhinagar, Bangalore, Karnataka, India - 560009
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