| Address: | Ernakulam, Kerala |
Was at seemati today at kochi.. This is my first visit to this place and will be last too.. Though i made purchase from there because my sister wanted to, but what let me down is how customers are treated there. I used to be in customer relationship and i understand its value.. I do not know if you have noticed.. I understand coffee is served for free there but the vending machine is placed besides mens toilet.. I noticed it when i had been to toilet there and people were having coffee right in front of stinking toilet.. When enquired the guy told me that the coffee is served for free. They could have not served coffee at all than insulting people this way. We also made purchase in chennai silk and they were kind enough to serve a cup of tea to my mom right at the place where she was seated.. Now that's being customer friendly.. Was this information helpful? | 
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