Self — headphone

Address:

Flat 402 Divyasharay Aprtment Vasna Vadodara, Vadodara, Gujarat, 390005

Sir,
I have ordered one headphone from club factory on 3rd october 2019 and they deliver the goods on 16th oct 2019. When i received it came to know that item was wrong and same was return request rhrough club factory app. But till date they neither pick the goods nor refund any amout.in app it is showing that pickup delay it will pickup on 22nd october 2019 but till date it not happend. I called thier customer care, they also lodge a compalint to stating that it will pick up within 24 hours but it not happend yet. Complaint no. Is #635991. Kindly take this matter serious, i think this company make fool everyone and cheated many. Many insident shows that this co intensly doing this type of cheat. Kindly lookinto it and take serious action against them.