| Address: | Kolkata, West Bengal, 700089 |
I had registered with your co. For mediclaim policy under division — xxi name of the agent is arunjyoti mondal (Ph. No - [protected]) had done one medi claim polcy trrough his sub agent/sub broker mr. Pradip saha (Ph. No-[protected]. I came to know that mr. Mondal had never associated with me that gentleman had never contacted me during last thrtee years.
Matter came to the surface when this year i had tried to contact mr arunjyoti mondal for collection of cheque for this year"s premium payment when this gentle man reluctantly refused to see me and very rudely replied that he had never received ant commission money out of my premium payment all commission had been enjoyed singly by that pradip saha and he would never attend me. Sir i am partially handicapped senior citizen aged 73 years i was simply surprised hearing ruthless mode of talking of mr. Mondal on the on contrary the second agent as i came to know being associated with new india insurance but he he had been unlawfully collecting commission out of my premium cheques this mr pradip saha did not care to hand mr over the policy papers of last year"s policy i got only the photo i. D card from the tpa over post during last one year both the agent mondal and the pradip saha did not care to contact me. Such behaviour on the part of a agent like arunjyoti mondal is derogatory to the prestidge of the co. Asw well as detrimental to the inrest of a senior citizen like and must bepunished i would furvantly request yor honour to for ward me copy of the last years policy document for future reference and call explanation fromthe agent mr. Arun jyoti mondal asking him reason for his reluctance in such ill behavior with a senior citizen that mr mondal was deprived of his legitimate share of commission money i am not at all responsible for such un law full act of his sub agent he could have made contact during last three years that premium payment should not be handed over to his sub agent
I have taken such mis behavior of mr. Mondal as exceptional and felt insulted being a senior citizen having left limb partially not working. I demand positive action what you may think fit though i know you have no control over those rogues but you must start receiving payment on line totally excluding those anti socials acting as agent and defacing the fame of the co. I hope earnestly you would reply to my complain taking serious view Was this information helpful? | 
