[Resolved]  Self — Quality Performence Issue in Grand i10- diesel

Address:

Ghaziabad, Uttar Pradesh

Nidhish Chandra SE - 185 Shastri Nagar Ghaziabad, U.P. 201001 Sir/Mam On date August 28th, 2014, I purchased a Grandi10 from Dream Hyundai, an authorized dealership store located in Ghaziabad, U.P. The VIN no. of the car is MALA851DLEM135958 A418 and the registration no. is UP14CJ0324. Unfortunately, the vehicle has not been satisfactory. In fact, the situation got worse soon after the first service took place. The car engine created loud noises which seemed to be really unusual. This had been reported by us, though no serious actions were taken by the authorized dealer in response. Today, as on November 4th, 2014 the car gets stuck in the middle of the road, reason being, the engine oil starts leaking. Its utter disappointment that, even after complaining about the car, no immediate actions were taken! Now, the vehicle ignition is just not working. I am extremely disappointed by the services and product . Your service has shaken my faith and in future I will think several times before buying a Hyundai product. Hyundai Motors which holds a name in the industry, its image is being tainted by such dastardly managed service centers. I would request Hyundai Motors to take stringent action against such irresponsible and callous approach in treating customers. And in conclusion I need my car replaced. Please look into the matter as soon as possible. Regards Nidhish