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SendMyGift.com Complaints & Reviews

3.3
Updated: Mar 1, 2017
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SendMyGift.com reviews & complaints page 27

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N
NISHIT PANCHAL
from Ahmedabad, Gujarat
Feb 14, 2016
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Address: Vadodara, Gujarat, 390009
Website: www.sendmygift.com

Fraud website. Payment done online and my order was not delivered.
Order no.[protected]
They are not reply on chat & support call also not working, even I send mail to [protected]@sendmygift.com but mail was not deliver.
Its about 11.33 PM and product still not delivered.
they are playing with people's emotions.
Complaint marked as Resolved 
SendMyGift.com customer support has been notified about the posted complaint.
Fraud website. Payment done online and my order was not delivered.
Order no.[protected]
They are not reply on chat & support call also not working,
Its about 1.00 AM and product still not delivered.
they are playing with people's emotions.
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    E
    Er Rohit Raj
    from Bengaluru, Karnataka
    Feb 14, 2016
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    Website: sendmygift.com

    Hi I orderd a gift with order no.[protected] today i.e 14th feb is the delivery date they told me that it is deliver before 9 PM .its almost 11 and it is still not there... . No one is responding nither the call support nor the mail support and not even chat support .

    I am totally unsatisfied.this site is totally fake i dont no what to do now.Please help me out
    Complaint marked as Resolved 
    SendMyGift.com customer support has been notified about the posted complaint.
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      Tanyasah
      from Kolkata, West Bengal
      Feb 14, 2016
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      Address: Bangalore, Karnataka, 700040
      Website: Sent my gift

      Today I ordered gift which has to b delivered today only but it's already 11:20..m nt getting my gift deliver yet..so I want to cancel my order and refund my money back other m going u sue this site..
      Complaint marked as Resolved 
      SendMyGift.com customer support has been notified about the posted complaint.
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        R
        renuvermadelhi
        from Noida, Uttar Pradesh
        Feb 14, 2016
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        Website: www.sendmygift.com

        Very very bad experience with sendmygift.com
        they said product will deliever till 9 pm. Still product has nt been delievered while it 11:15 pm. they are not delievering emotions. they are spoiling our emotions. Since last 1 hour, , , call is not connecting to any team member. they are not responding through ONLINE CHAT.
        order no.[protected]
        Complaint marked as Resolved 
        SendMyGift.com customer support has been notified about the posted complaint.
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          K
          Komal Pareek
          from Mumbai, Maharashtra
          Feb 14, 2016
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          Website: www.sendmygift.com

          This is the **** fraud company that are making us fool .I have order a flower yesterday.and it has to be deliver on 14 by 12pm .it is deliver at 9. it's worst servies very disappointed.in future will never perfer dis site.
          SendMyGift.com customer support has been notified about the posted complaint.
          worst servies it's fraud company .guys they are only making us fool.
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            A
            Alok Ranjan11
            from Delhi, Delhi
            Feb 14, 2016
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            Address: Bangalore, Karnataka, 560066
            Website: www.sendmygift.com

            Hi sendmygift,

            i'm very sorry to say that i have have gone through one of the worst service experience which u guys have provided.
            i have booked one gift on the ocassion of valentine day ( ORDER NO:[protected] ..and i belive it will get over in another 1 hour because date will become 15th feb.
            when im asking the live support team they are saying before 9 pm, after some time they said by 10 pm. and most frustating is that they hardly bother for reply..
            its my humble request to u guys please stop playing with some one emotions.. i[censored]r not able to deliver the things on time please stop taking the orders..
            now in my case i dont want any gift to be deliver please refund my cash back ..
            MY ORDER NO is :[protected]
            --

            Thanks
            Alok Ranjan
            +1 photos
            SendMyGift.com customer support has been notified about the posted complaint.
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              J
              Jagdev Singh panwar
              Feb 14, 2016
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              Address: Indore, Madhya Pradesh, 452002
              Website: www.sendmygift.com

              I ordered a valentine day gift to my wife (it is our first valentine), and they told me it will be delivered efore 9 pm...

              its almost 11 and it is still not there... my order waas over 1000 rs. Order ID :[protected].

              On top of that no one at customer is picking my call and they stopped responding to the 24/7 (as they claim) chat, I dropped a mail also but it is bouncing back saying that sending failed...

              I am very much troubled and disturbed by their conduct and pathetic service... i am never going to use this site again ad will let everyone around me know about this..

              Please help me out with this...
              Complaint marked as Resolved 
              SendMyGift.com customer support has been notified about the posted complaint.
              Hi I orderd a gift with order no.[protected] today i.e 14th feb is the delivery date they told me that it is deliver before 9 PM .its almost 11 and it is still not there... . No one is responding nither the call support nor the mail support and not even chat support .

              I am totally unsatisfied.this site is totally fake i dont no what to do now.Please help me out
              Same is the case with me... no one is responding... no chats no calls and their mails are also not working... i am completely fed up...
              Same is the case with me... no one is responding... no chats no calls and their mails are also not working... i am completely fed up...
              I am totally irritated with these people totally confused what to do now.
              nothing can be done nw... they need a lesson... i hope this forum is going to make some difference... valentine is over anyway...

              Product not delivered despite full payment

              I had ordered b'day cake from sendmygift and the cake has not been delivered.The customer support team is not responding over emails and calls.

              Kindly help on this issue.


              Order number[protected]
              same is case with me this site should be closed permanently as they playing with people emotions also.had ordered a cake with gift in february order #[protected] till now no reply regarding refund and gift.
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                S
                Sharib zaidi
                from Mumbai, Maharashtra
                Feb 14, 2016
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                Product not delivered, i need my money back

                Address: Bangalore, Karnataka
                Website: www.sendmygift.com

                I have placed an order for today it was flowers.and the order placed on 11th February amount of rs 499/- I did not get my product till now I want my money back. This is a fraud company...
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                mshaliniraj
                from Delhi, Delhi
                Feb 14, 2016
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                Address: 110023
                Website: www.sendmygift.com

                Please take these complaints seriously and shut this website as they have fooled people and taken money without delivering the products. This has caused mental torture by waiting the whole day to receive the products from loved ones. Inspite of trying the customer care number for 50 times in a day no response at all.

                Please get out money back and close this fraud website.
                SendMyGift.com customer support has been notified about the posted complaint.
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                  abhi savalia
                  from Bengaluru, Karnataka
                  Feb 14, 2016
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                  Address: 560066
                  Website: www.sendmygift.com

                  I have ordered today as they claiming we can delivered item by @9pm but still @11pm they have not delivered, last time they have responded @9:15pm claiming product would be delivered by @10pm. Now they are not responding despite or repeatative efforts.

                  order date : 14th feb, 2016
                  order id :[protected]
                  Complaint marked as Resolved 
                  SendMyGift.com customer support has been notified about the posted complaint.
                  Please refund me back my money
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                    N
                    Nitin9999
                    from Jaipur, Rajasthan
                    Feb 14, 2016
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                    Address: Bangalore, Karnataka, 2013p1
                    Website: www.sendmygift.com

                    The delivery date was On 14th feb, but its almost end of the day. And they haven't delivered it. I need my refund with penalty. Call me on my number. Worst experience.
                    Complaint marked as Resolved 
                    SendMyGift.com customer support has been notified about the posted complaint.
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                      Shuchi Mittal
                      from Raipur, Chhattisgarh
                      Feb 14, 2016
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                      Address: Bangalore, Karnataka
                      Website: www.sendmygift.com

                      I placed an order with Sendmygift on 13th Feb to be delivered on 14th Feb 2016. Order Number is[protected]. I called their support center a lot and enquired about my delivery and they informed that you have to wait till 9 p.m. it will come by 9.00 pm as it is a standard delivery. The live customer support is hell, they don't even bother to answer your chat. the executives are so rude that they don't even read the messages and reply their copy paste. the worst online service i experience with them only. Even their site is not properly working. It is 10.50 pm and not yet delivered . I ordered online through Sendmygift for 1st time and it is last...
                      Complaint marked as Resolved 
                      SendMyGift.com customer support has been notified about the posted complaint.
                      Hi

                      I placed an order with Sendmygift on 13th Feb to be delivered on 14th feb 2016. Order Number is[protected]. I placed order after confirming with the customer support. I called and chat their live support centre alot since afternoon and enquired about my delivery and they informed that it will come by 9.00 pm as it is a standard delivery.

                      It is 11.00 pm and not yet delivered . Sendmygift promotes delivery emotions, but it play with our emotions . It is quite very embarrassing in front of the person for whom i planned the surprise and inspite of paying money we don't get the product and become fools . I ordered online through Sendmygift for 1st time and it is last...
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                        Shiv613
                        Feb 14, 2016
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                        Address: Mumbai City, Maharashtra, 400070
                        Website: Sendmygift.com

                        I had booked a gift of flowers and chocolates. However this is still not delivered. My order no.is[protected].. There is no mode to cancel the order.they have also blocked the online login. No response in chat.
                        Complaint marked as Resolved 
                        SendMyGift.com customer support has been notified about the posted complaint.
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                          radhikasoni
                          from Mumbai, Maharashtra
                          Feb 14, 2016
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                          Address: 560102
                          Website: sendmygift.com

                          Order No. is[protected].The worst experience ever.

                          I have placed the order on 10th Feb 2016 for a combo gift on my first valentines with my fiance which i was tracking till last night continuously and when i called in the morning on 14th Feb. No one picked and at least they should have this much decency to inform customers that they are not available.

                          Then i tried to reach out to customer care via chat on their website and got assured that it will be delivered by 9PM. Now it is 10PM, I cant figure out the reason why they have taken this much amount of orders if they cant manage.

                          This was my first and last order in sendmygift. These guys do not know how to do business and if they cant handle please quit. Worst company.
                          Complaint marked as Resolved 
                          SendMyGift.com customer support has been notified about the posted complaint.
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                            $@pna
                            from Kolkata, West Bengal
                            Feb 14, 2016
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                            Address: Bangalore, Karnataka
                            Website: sendmygift.com

                            I ordered a cake and flower for 13th feb at mid night but it is yet not delivered. It's really fraud company. I request all of you to not to order anything from this site.
                            Complaint marked as Resolved 
                            SendMyGift.com customer support has been notified about the posted complaint.
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                              A
                              abhisheksharma1983
                              from Mumbai, Maharashtra
                              Feb 14, 2016
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                              Address: Bangalore, Karnataka, 306401
                              Website: sendmygift. com

                              I order a flowers bouquet and cake for my feancy. ...but they spoil my feelings to not deliver her ...my order I'd is[protected]
                              Complaint marked as Resolved 
                              SendMyGift.com customer support has been notified about the posted complaint.
                              same thing happend with me
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                                Z
                                Zico-Piya Roy
                                from Roorkee, Uttarakhand
                                Feb 14, 2016
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                                Website: www.sendmygift.com

                                Dear Fraud Company,

                                we have still not recieved the gift which i booked on 10th Feb 2016, for valentine day. my order id is[protected].

                                In my last complaint u told that u will get it today...but i m unable to track also...no body responding in customer support and in chat as well.

                                PLEASE REFUND MY MONEY BACK...
                                Complaint marked as Resolved 
                                SendMyGift.com customer support has been notified about the posted complaint.
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                                  Loy Lobo
                                  from Bangalore, Karnataka
                                  Feb 14, 2016
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                                  Address: Bangalore, Karnataka, 560076
                                  Website: www.sendmygift.com

                                  Hi

                                  I placed an order with Sendmygift on 9th Feb to be delivered on 14th feb 2016. Order Number is[protected]. I called their support centre around 7.00 pm and enquired about my delivery and they informed that it will come by 9.00 pm as it is a standard delivery.

                                  It is 10.30 pm and not yet delivered . Sendmygift promotes delivery emotions, bbut it play with our emotions . It is quite very embarrassing in front of our family members that inspite of paying money we don't get the product and become fools . I ordered online through Sendmygift for 1st time and it is last time . I should had sticked to my old portals as they delivered on time.

                                  I want my money refunded and henceforth will not eb doing any business with send mygift as it is not worth it and playing with people emotions.
                                  Complaint marked as Resolved 
                                  SendMyGift.com customer support has been notified about the posted complaint.
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                                    A
                                    Abhi Venugopal
                                    Feb 14, 2016
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                                    Address: Bangalore, Karnataka, 67831517
                                    Website: www.sendmygift.com

                                    Made a order No[protected] to present a gift on this special day feb 14.

                                    Order was made on feb 11
                                    amount paid was 249.
                                    Till now the order was not served.

                                    customer care number was reached.Never picks but gives a message.
                                    Checked with customer agents..who never responses
                                    Started follow up from noon at 3:00 PM i was told order be served within 2 Hrs..
                                    Now its 22:28..They spoiled by day...despite paying in advance they played with my emotions, money and time...
                                    Complaint marked as Resolved 
                                    SendMyGift.com customer support has been notified about the posted complaint.
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                                      A dube
                                      from Mumbai, Maharashtra
                                      Feb 14, 2016
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                                      Address: New Delhi, Delhi, 110001
                                      Website: Www.sendmygift.com

                                      I ordeted a valentine gift to be delivered on 14th feb but no one turned up fir delivery. This fraud company has ruined my special day. My order no is[protected] for rs 699.

                                      Fraud company no one is replying to email and on customer care number. Beware from sendmygift. It must be banned and promoter mandeep should be jailed asap.
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