Send My Gift — No product delivered and no refund money

Address:	560098
Website:	www.sendmygift.com

I ordered flower bunch for valentine day 14 Feb 2016.Order ID num is[protected]. Didn't receive the bunch also ... they playing with emotions.
I keep sending out mail for refund my money. They said you will get in another 3 to 7 days still not yet received. I followed up by sending an email they didn't trust us and asked for the bank statement. I sent that also after that they gave reference Id and they asked me to check with bank people. This is highly nonsense .