Sendmygift.com — Fake commitment fake promises & fake company

Address:	Bangalore, Karnataka, 110008
Website:	sendmygift.com

I have ordered a cake combo order no[protected] on 21st at around 6-6:30pm & was scheduled to deliver on 22nd night & i paid Rs 150 extra for that as it was my sister marriage anniversary & i wanted to surprise her but the services & customer handling you people have offered ruined my whole plan & excitement of surprising her got wasted & just to add to the misery i have been keeping trace from 22nd just to make sure it gets delivered on time but it wasn't & i have spoken to two customer executive Miss Roja & Mr. Akram, they all promised me that i will get a call back within 30mins from the concerned department but i think they meant 30hours.. to my utter surprise when i called third time the guy is saying that they have received the payment late despite getting a confirmation from my bank about the deduction & payment received confirmation from sendmygift ends.. They agreed they messed up & will return my Rs 150 as a part of apology but are still not sure when even they don't have any idea where my product is & when it will be delivered... i used to recommend & send gifts to my loved ones using sendmygift but due to the mental stress & incompetent services you people have provided i won't use your site again & even bad mouth about it everywhere... Please take strict actions against such companies who just play with the emotions of the customer & they commit that they are delivering emotions... ihave all the recordings just to ensure if nothing is done & will see it through judiciary.