Sendmygift.com — For not getting refund

Address:	Bangalore, Karnataka, 560102
Website:	www.sendmygift.com

I had placed an order on january 25th, 2016 with order id[protected] for which i called you on jan 28th, 2016 for not getting it delivered when i got to know that you can't deliver it at the mentioned address and you have initiated the refund for the same of rs 573/-. Since i didn't get the refund even after 15 days, i again called you on feb 15th, 2016 to which none of your executives picked the call. I called again on mar 2nd, 2016 to which i got to know that now you have initiated the refund and it will come in 72 hours. Since i didn't get the refund i called once again on mar 6th, 2016 to which i got to know that now on mar 6th you have initiated the refund and i will get it in 3-10 days. Today is mar 17th, 2016 and i still didn't get the refund, i tried to call you few minutes back and none of you is picking the call. Are you really running a company with this kind of service and false promises to customers? I think i can't suggest anyone to place an order on sendmygift in near future. Would you mind replying me with your all time excuses?